Daytime staff were brilliant and helpful.
Night reception was a cowboy who demanded 400 Turkish Lirra for making a call to my room.
Otherwise I couldn’t fault the staff or facilities
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月30日
Güleryüzlü hizmet konum çok iyi temiz bir oteldi otele ve aracı kuruluşa teşekkürler
Salih
Salih (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月23日
Great hotel for what you need. Friendly and attentive staff with a nice spa / sauna on site, in a nice quiet area with access to all you need with just a short walking distance.
Inderpal
Inderpal (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月17日
Bc Spa
The Pools were clean and great for swimming. Lots of sun beds.
Beds were comfortable and room was spacious.
真實旅客
8 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年6月8日
Güzel
Kahvaltı dışında her şey gayet güzeldi. Kahvaltısı gerçekten çok kötü. Odalar şık, temiz ve konforlu. Kahvaltı haricinde son derece memnun kaldık. Tekrar gelmeyi düşünüyoruz.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月28日
Es war mal ein schönes Hotel . Seit 4 Jahren gehen wir hin - es bräuchte teilweise Sanierung und seriöse Manager. Wir haben ein Zimmer vonn120€ bezahlt und Standard (57€) bekommen
Marc
Marc (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月12日
Çok kötü
Gerçekten rezalet bir oteldi. Deluxe oda tutmama rağmen önce bana başka bir oda verdiler ve odalarının kalmadığını söylediler. Daha sonra ısrar edince odamı bana verdiler. Odada şartel sürekli atıp durdu. Elektirikler sürekli kesildi. Odalar zaten karanlık. Sıcak su yoktu sular ılık akıyordu. Soğuk suda duş aldım. Banyonun penceresinin menteşesi kopuktu her an düşecek gibiydi. Klozetin sifonu arızalıydı. Kahvaltı çok kötüydü. Büyük bir otel ve çalışan sayısı yetersiz. Bir daha asla uğramam. Tavsiye etmiyorum. Tek iyi yanı odanın manzarasıydı ona da bu para verilmez.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月28日
Do not stay here - checked in for two nights but didn’t even stay one night - renovation work going on all over the hotel, dirt and dust everywhere, tables and chairs being put together all day so lots of noise outside the room and had to go into town to find a quieter area to use wifi and work, other furniture stacked up in communal areas of the hotel. Genuinely did not feel a safe or comfortable environment to stay in.
Agreed with reception staff that I would check out the same day and they agreed to process refund the next day.
Got home two days later and refund had not been processed. Emailed the hotel three times over the course of a week and did not receive one response - all contact completely ignored.
Asked Expedia to intervene and hotel told them they would not refund despite telling me when I checked out that they would process the refund.
All of this is just basic good manners and customer service that you would expect any hotel to provide but to essentially lie that they would refund and then not do so, is inexcusable.
All of this is without even commenting on the state of the rooms with old, tired and chipped furniture, small dirty bathrooms and communal areas - the whole place needs renovating - but they should not be accepting guests whilst doing so.
If you want to pay good money for a poor hotel and even poorer customer service, BC Spa is the place for you.
Took multiple phone calls and a lot of persistence to get Expedia to eventually make the refund.
Jonathan
Jonathan (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2023年11月8日
Lydia
Lydia (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年9月4日
Suat
Suat (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年9月3日
Lovely hotel. Excellent Turkish bath a must. Getting a little shabby in some areas and english breakfast not the best, but overall very nice
Janet Christine
Janet Christine (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年7月25日
Kahvaltılıklar Mutlaka İyileştirilmeli
Kahvaltida servis edilenler kesinlikle iyilestirilmeli, hem hijyen hem kalite konusunda.. Ilk olarak bize gosterilen oda cok basık ve karanlıktı, personel yardim ederek degistirdi, Mehmet beye teşekkürlerimi sunarım. Aksi halde güzel bir tatil deneyimi olmayacaktı bizim icin. Onun haricinde bölgenin doğası zaten güzel.
ibrahim
ibrahim (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年7月24日
Bjørn
Bjørn (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年7月17日
Very disappointing. Our room looked pretty nice, however it was obvious that it wasn't cleaned in a long time. Paid extra for a hot tub in the room. When we tried to use it lots of worms came up with the water. Needless to say, due to such unsanitary conditions we didn't use it and it felt just as a rip off. As this wasn't bad enough, the breakfast next day was horrible, cheese with mold being served to guests. Wouldn't recommend it.
Gnaciuc
Expedia 真實旅客評價
10/10 完美
2023年7月6日
Elif
Elif (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年7月5日
LUC
LUC (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月1日
Asiye Öznur
Asiye Öznur (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年6月26日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月10日
Jane
Jane (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月17日
Güzeldi
Temiz ve güzeldi.
ERCAN
ERCAN (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月13日
Huseyin cagatay
Huseyin cagatay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年8月27日
Clean and comfortable hotel. Room was dark but otherwise a pleasant stay
Ian
Ian (13 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2022年7月21日
Otel konumu cok iyi , diyecek bisey yok fakat
- otele giriste resepsiyondaki ARKADAŞ 3 defa rezervasyonumuzu, odeme meizi sordu REZERVASYON dan Bilgi si yoktu , BEKÇİ gibiydi
- oda ya girer girmez inanilmaz bir koku vardi , ESYA lar cok eski, yerler pisti. Yatak pisti . Cok gec otele girdigimiz icin bisey demedik . Gece 12 gibiydi
- problem olsun istemedik belki odaya girerler ertesi gun duzeltirler diye . Zaten 2 gece konaklayacagiz .
- kahvalti 10 da bitiyor ve hic ensek degil . Kahvaltiyi veren bayanda cok magdurdu durumdan yapacagim bisey yok dedl . Yazlik yerde niye 10 ? Ve cay vs . Bitmisti zaten .