We like to stay at this hotel because of its special features. Hope they can have more idea in daily activities especially night time. The road to the hotel should be improved since it was flood because of the rain. It is not the responsibility of the hotel, the city government should be responsible for that. Will return again.
lovey
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Our 7th stay…. Keeps getting better each year!
Robert
Robert (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
Too much sargassum. Beach is not usable. Smell is bad. Food is average at best.
Christopher
Christopher (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Everything was great except for the sargassum. Puerto Morelos is able to keep it clean and at Desire there is no real attempt. The smell was horrible, taking away from an otherwise perfect beach vacation.
Kyle
Kyle (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Service and foo top-notch
Michael
Michael (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Axel
Axel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
traveled for wifes birthday and the staff went above and beyond for her special day. First would like to thank Gaby for her always attentive pool service. She knew it was wifes birthday the next day and she was working aphrpodites in that time and when we showed up she had a special table and menu for her. Daniel the guest services manager also gave us a vip poolbed for the day and a special dinner. Lots of others I want to mention that also went above and beyond in their service. Vincent (bellman), Servando (pool waiter), Sebastian (waiter), Ceci (manager), Esmeralda (hostess), Alejandra (playmaker), Monica (pool waitress), and bartenders Luis (batman), Jorge and Saul (pool bar), Christopher (chef), Victor and Horatio (pool beds)
joel
joel (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Jaime
Jaime (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
The food, the service, the weather, everything was perfect. I will definitely go back.
Yayoi
Yayoi (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 22 日
I have been in Tentation hotel but this was an unique experience. We do not practice the free life or being swingers but we enjoyed the stay in Desire Pearl. People were friendly and they respect us. We made friends and met people from other countries and usa states. Vincent the Bell Boy super attentive.. Victor in the pool was super nice with accommodations. The playmaker team Felix, Edward and the Venezuelan girl gave the extra mile . We really had a good time .
Yamila
Yamila (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Eduard
Eduard (9 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Amy Jo
Amy Jo (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Staff were great and very helpful
Dan
Dan (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Great place!
Robin Knieriem
Robin Knieriem (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Brett
Brett (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
edwin w
edwin w (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Staff, food and rooms were very good. The grounds were well kept and was overall a beautiful layout. Couple tips: they right off the bat are going to want to pitch a “members” program to you, go ahead and kill and hour listening and enjoying a good drink and then politely decline. There are no real benefits to the membership and it’s insanely expensive but you get a voucher for a couple hundred dollars to use so it’s worth it for that. The shows are fairly good for a smaller venue but get a bit repetitive, after the 3rd night we just skipped it and enjoyed the jacuzzi while it was still quiet and relaxing because after the show then it fills up with a bunch of drunk people. It’s couples only so the creep factor is low so that’s a positive. Overall it’s a nice place to go and spend a few days, if you’re looking for a party atmosphere then you might be disappointed though it was much livelier than we like but it definitely wasn’t a calm relaxed place either. From people we talked to you either love it or hate it, personally I’m in the middle. I’ll definitely go again but wouldn’t be hurt if it wasn’t for a couple years. So if you’re looking for a place to lay out in the sun next to a beautiful pool and have some well made drinks and eat some good food definitely visit. If you’re looking for all that on a budget then you might want to look elsewhere. I give it a 7 out of 10.
Thomas Andrew
Thomas Andrew (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 12 日
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
真實旅客
8 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Joy
Joy (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Iftach
Iftach (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 15 日
Paid for an upgrade to a plunge pool unit, as we have done multiple times in the past, plunge pool pump did not work,
Therefore wasn’t up to temperature, the technician just added hot water twice a day, good only for one hour max, and twice from our 8 night stay in the evening we didn’t have hot water for shower.., manager Daniel not to concerned and didn’t rectify the situation…