Great resort, staff, beach, pools, food! Absolutely wonderful
Brian
Brian (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月11日
Bartenders truly know how to make delicious drinks, food was good too. Only thing is the demands of the restaurant at dinnertime, people had to wait longer time for an all inclusive resort. Beautiful resort on a busy hotel zone in Cancun. Love the live band at night. All staff were nice and pleasant.
Mary
Mary (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月10日
Me gusto muchisimo, sobre todo el restaurant peruano y el cheff muy amable al salir a saludarnos. La unica mala experiencia que tuve fue la compañía de transportes MTS. Muy mala atencion al no ir a recogernos al aeropuerto. Segun ellos esperaron mucho pero no es culpa del turista que la atencion en inmigración sea tan deficiente. No recomendaria esa compañía de transportes. Por todo lo demas fue muy divertido y el hotel A1. Mi esposo y yo quedamos muy felices.
Caterina
Caterina (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月9日
Brett
Brett (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
My wife and I stayed here for our honeymoon. We had a great time. The hotel is beautiful. The lobby, restaurants, pools, and the views were incredible. The service was outstanding, possibly the best part of our stay. The food was also tasty and the drinks were cold and strong.
We did have an issue with checking into our room since there were some cleanliness concerns and issues with the A/C. However, we brought up our concern and they quickly put us in another room that was clean with strong A/C.
Overall, I would recommend staying here.
Gilberto
Gilberto (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月7日
The sea view is perfect, and the staff is so kind. The food is good but not excellent, which is my only concern.
Bun
Bun (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月7日
Belinda
Belinda (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月7日
Worst all incluaive ive ever been to. Food and service was terrible.
James
James (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月7日
Scott
Scott (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
The over crowed pool area. If not up by 7am at the pool. You will not have a seat to relax. I observe lots of people putting towels down to claim pool seating and walking away to go do others activities and returning later in the day to the seat they placed a towel at. This needs to be fixed.
MONICA Chenere sanders
MONICA Chenere sanders (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月5日
I absolutely did not like being harassed to go to their event to try and sell me a vacation package. I had been traveling and had an insanely early morning flight. I literally wanted to check in, in peace, and go to my room. Not check in and go through a walk through of scheduling my attendance to the vacation package breakfast. We decided not to attend and did not show only to be heading to breakfast two days later and the woman running up to us in the lobby.
Monica
Monica (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月5日
The all inclusive was awesome! All the imenities you could need. Staff was great, the bellhops were awesome and always helped us. Restaurants top notch, food was great. Pool waiters went above and made it it extroyanany! The coffee and dessert bar at night awesome for a late night treat. Housekeeping and all very friendly. Only complaint was trying to sell more options and a timeshare at a different Hyatt hotel 15 minutes after we arrived. Overall a great experience!