El check in es muy tardado y no siempre te atienden en el loby para poder hacer uso de los servicios.
Irasemy
Irasemy (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月25日
Everything was pretty good, just a small a/c problem, but definitely will come back!
Kristian
Kristian (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月23日
Excelente el alojamiento muy cómodo y con muchos beneficios
Claudia
Claudia (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月11日
Jesus Jose
Jesus Jose (11 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月22日
Powers
Powers (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年3月25日
Just barely enough to almost be enough
If you plan on NOT being in the unit very much, it's fine. The bare minimum of bare minimum. Nothing was bad, just wasn't good either. Honestly felt more like motel than a condo unit.
Sean
Sean (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月18日
Overall great place to stay.
Sergey
Sergey (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年3月8日
They seemed to be in the process of doing some repairs on the outside of the building. It was kinda noisy during the day, but nothing too obnoxious. The worst part of the stay was how uncomfortable the beds were. They also have some pretty strict rules about not being in the common areas after 8pm. I wouldn’t choose this property again.
Joshua
Joshua (8 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年2月28日
The property was suitable for sleeping and luckily that is all we intended to use it for. There were many things "out of order" like the outlet in the bathroom and the holes in the wall where a TV and cables were removed. The windows didn't lock and some other deferred maintenance. The pool always looked clean but we didn't use it. We didn't see anyone else in the pool either. There is no front desk or really a presence of employees at any time other than every other day towel service. All of the activities listed as "on site" really are more "in the town" of Puerto Aventuras and not specifically at or for the hotel. It has potential, but the feel is more like a condo building that has been deserted and new ownership may be trying to turn it into more of a rental opportunity. Not a bad place but not everything that is advertised.
Debra
Debra (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月27日
Would go again
Cheyenne
Cheyenne (10 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月23日
Very welcoming, clean lovely place. The people that manage it and do the cleaning made us feel like family. Wonderful place to stay.
Lisa
Lisa (10 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年2月5日
Jose Antonio
Jose Antonio (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年1月5日
We had no hot water in the apartment we were originally given, but we were able to switch to a room that did have hot water. The manager, Oscar, was prompt, friendly, and effective in helping us with any problems we had with the room.
John McBratney
John McBratney (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2023年8月21日
Sin comentario
Allen Daniel
Allen Daniel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年4月19日
Everything was fine. Manager was very accommodating.
Rodger
Rodger (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年2月17日
Curry
Curry (9 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年1月17日
Overall a economical holiday, needs more stuff in Kitchen, Pool Towels would be nice, WIFI not available by pool unless asked.
Wayne
Expedia 真實旅客評價
10/10 完美
2022年11月17日
Close to all the other resorts. In gated community everything needed inside the community including laundry service
Jon
Jon (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2022年10月23日
Alfredo Jose
Alfredo Jose (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2022年7月7日
Jaime Maqueo
Jaime Maqueo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年4月4日
Todo muy bien.
Héctor José
Héctor José (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2022年3月15日
I think the management does very little to welcome you. Practically you are on your own. They limit their job to open the door to let you in and that's about it. There is ZERO communication. In the room they don't even provide a A BOTTLE OF WATER! at 30C degrees!! and of course tap water isn't drinkable. Arriving at 9pm from a long journey and not offering even water?Forget about sugar or coffee or anything else. Luckly they provide toilet paper at least. Nothing else.
I must say it is very very clean. Cleaners deserve all the credit. Location is very good too and the common areas are generally well kept. Our room's furniture was very old and tired, only one lamp. one tiny mirror in bathroom, toilet was problematic. It was just a bare room to sleep. Terrible, terrible lighting. Price is not good value.
Cuauhtemoc
Cuauhtemoc (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年3月1日
Lindsey
Lindsey (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年2月3日
Clean, convenient, walkable to restaurants and shopping. No AC but it was January so it was fine. I would recommend.