Does AluaSoul Ibiza - Adults Only offer free cancellation for a full refund?

Yes, AluaSoul Ibiza - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at AluaSoul Ibiza - Adults Only?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at AluaSoul Ibiza - Adults Only?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at AluaSoul Ibiza - Adults Only?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at AluaSoul Ibiza - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).

What is there to do at AluaSoul Ibiza - Adults Only and nearby?

Have fun with nearby activities like water skiing and windsurfing. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool and a sauna. AluaSoul Ibiza - Adults Only also has a steam room and a garden.

Are there restaurants at or near AluaSoul Ibiza - Adults Only?

Yes, there are 3 onsite restaurants, featuring local and international cuisine.

Does AluaSoul Ibiza - Adults Only have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around AluaSoul Ibiza - Adults Only like?

AluaSoul Ibiza - Adults Only is on Playa de Es Canar, a short 13-minute walk from Punta Arabi Hippy Market and 12 minutes' walk from Cala Nova.

AluaSoul Ibiza - Adults Only, Santa Eulalia del Rio: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 12, 2025

Great hotel

Stephen, 7-night trip

10/10 Exceptional

Aug 23, 2025

Carlos was amazing around the pool food was good view from hotel was good Great holiday

Katie, 13-night trip

8/10 Very good

Oct 21, 2025

Room was nice and clean. Wasn’t berry happy with the beach.

Salaheddine, 7-night trip

10/10 Exceptional

Aug 19, 2025

Nice 4 days in the sun with frozen cocktails

Always walked past this hotel when I've been camping in ibiza and thought I'd love to stay there and it didnt disappoint. Lovely and clean, comfortable bed, air con worked really well, pool area lovely and frozen cocktails included on all inclusive. Brillaint hotel and would defijitely recommend and return

joann, 4-night trip

10/10 Exceptional

Jun 27, 2025

Really lovely hotel and all the staff were warm and welcoming for a solo traveller. Super helpful when I had questions about transport or anything else.

Gemma Ama, 8-night trip

10/10 Exceptional

May 1, 2025

Alua soul in es cana ibiza is a truly lovely hotel, good modern facilities, infinity pool ect but it also backs it up with a good selection of tasty fresh cooked food and friendly welcoming staff, we were there in april so not all the facilities were up and running but there was still more rhan enough to keep us occupied plus i had one of the best back massages ive ever had she got every knot out of my back and neck! Will definitely be back x

Carole, 6-night trip

10/10 Exceptional

Oct 6, 2024

A great northern Ibizan base.

Great Ibizan base. A well appointed hotel in the bay of Es Canar. Three pools, a spa and fitness centre. A pleasant dining area with views of the bay and a nice patio area. Food choices are good as is the quality. Hotel staff are excellent. Super friendly and helpful. A hotel I’d be happy to return to.

Mark, 7-night trip

6/10 Good

Oct 10, 2023

Could be fabulous but all inclusive food not good

Beautiful hotel, fabulous location, clean comfortable room, great aircon and spacious pool area but unfortunately all inclusive food and drink poor.

Lisa, 7-night trip

8/10 Very good

Apr 24, 2025

The staff were exceptionally friendly and showed great dedication to their work, which I truly appreciated. It was clear they were doing their best under the circumstances. However, it also seemed they were overworked and possibly understaffed, which may have limited their ability to consistently deliver the high level of service they’re clearly capable of. While their attitude remained positive throughout, there were occasional small oversights. Likely due to the heavy workload rather than any lack of effort or care

Crystal, 7-night trip

8/10 Very good

Jul 14, 2023

The people are so kind. The beds are good and the cleaning is perfect! But… a lot of the locks on doors, balcony, toilet are broken. The food is good, but less options. The drinks are more expensive. And this year the swimming pool was warm. You could not freshen up in the pool.

Marina, 4-night trip

6/10 Good

Aug 1, 2023

Won't stay again

The hotel is just fine. My Aircon was not working, took 2 days to fix it. The bathroom was dirty and mouldy when I checked in, Safe was broken and was not working. Drinks are watered down and the pool is not clean.

Rouzbeh, 4-night trip

4/10 Fair

May 4, 2023

I lost my beats which cost 500$ and all they said is we didn’t see it they didn’t even check anything or the camera or they didn’t care at all espically the manager

Saher, 5-night trip

10/10 Exceptional

Oct 15, 2025

Sauberkeit hadert hier und da etwas aber sonst schönes Hotel

Niklas, 1-night trip

10/10 Exceptional

Oct 15, 2025

Hotel gut. Hier und da hadert es etwas mit der Sauberkeit. Personal ist nett, Anlage liegt schön direkt am Meer

Niklas, 1-night trip

4/10 Fair

Oct 2, 2025

Sehr in die Jahre gekommen. Leider keine Liebe mehr bekomme. Nur noch Massen Abfertigung ! Aber gut die Preis darf man auch nicht mehr erwarten. Team u Personal war nett

Deniz, 2-night trip

2/10 Poor

Aug 24, 2025

Hôtel à fuir !!!

Expérience terrible ! À notre arrivée on nous indique que l’hôtel est surbooké et que l’on va être déplacé dans un autre hôtel situé à l’autre bout de l’île. Nous revenons le lendemain et quelle déception pour le reste du séjour. Cet hôtel n’a clairement pas le standing d’un 4 étoiles, pas de bagagiste, pas de voiturier, ni d’équipements que l’on retrouve habituellement dans les chambres (articles de toilette, chaussons, peignoirs, machine à café, …). Une douche vétuste avec une odeur d’égout persistante dans les toilettes. Pas de parking propre à l’hôtel. Aucune information en chambre pour connaître les infos utiles (ex : numéro de la réception !). Les repas du buffet ne sont pas du tout qualitatif. Un seul serveur disponible à l’espace piscine qui est gigantesque (donc l’attente très longue !!) pas de serviette et eau dans la salle de sport non plus. Cet hôtel porte atteinte à l’image du groupe Hyat !

5-night trip

10/10 Exceptional

Aug 15, 2025

Hôtel très agréable, Points positifs : piscines, personnel, qualité de la restauration Points négatifs : quelques endroits un peu vétuste (finitions des chambres à revoir, moquette dans les couloirs dans un état déplorable), wifi très instable.

Mémona, 7-night trip

10/10 Exceptional

Jul 29, 2025

Great location. Wasy beach access. My room was basic but clean and functional. Nice comfortable bed. Internet access was good. The all inclusive food was amazing. So much choice!!! I looked forward to all mealtimes. The drinks were also very good. Friendly staff too. I would definitely return.

Dionne, 6-night trip

6/10 Good

Jul 20, 2025

Good service but suite was not twin beds

Good service but requested twin beds and was given a double bed.

2-night trip

6/10 Good

Jul 18, 2025

We stayed at AluaSoul Ibiza recently and unfortunately, our experience fell short of expectations. The hotel has potential, but it’s in serious need of a major update. Our room had several issues: the shower leaked heavily every time it was used, making the bathroom floor constantly wet and unsafe. Even more concerning, we encountered multiple cockroaches in our room during our stay — an unacceptable issue for any hotel. No hairdryer available, and very confusing on the board of the rooms available 3 different types of all inclusive The food at the hotel was just okay, but generally bland. There were no chili options or any real variety in spice, which made the meals feel repetitive over time. The pool area quickly becomes overcrowded. Guests place towels extremely early in the morning to reserve sunbeds, leaving very limited space later in the day. This made relaxing by the pool quite difficult. While there is a bus that conveniently takes you to Ibiza Old Town, there is no return service, leaving taxis as the only option to get back — which can be costly and inconvenient. The surrounding area of the hotel doesn’t offer much, and the beachfront itself is underwhelming and not particularly pleasant. Overall, the hotel needs significant improvements to justify its rating and pricing. I wouldn’t return unless some major changes are made.

Kiman, 5-night trip

8/10 Very good

Jul 18, 2025

Property was beautiful and the most of the staff were very welcoming and were truly helpful in making our trip an amazing adventure. Particularly Tomasz and Jazmin were extremely helpful in making our trip a memorable one. Could not have asked for a better place to lay my head down in Ibiza. Only thing that I found odd is that the All-inclusive that you pay for is only offered certain hours of the day which threw me off because everywhere in Central America and the Caribbean All-Inclusive is from the moment you check in until you check-out. But other than that food was amazing, rooms were nice and clean, and the views were picture perfect.

Daniel, 5-night trip

10/10 Exceptional

Jul 11, 2025

Très bon Hotel, calme posée très bien

arnaud, 3-night trip

4/10 Fair

Jun 1, 2025

We logeerden in de junior suite met zeezicht. Helaas zijn dit naast de mooiste kamers, ook de kamers met het meeste lawaai. Heel jammer dat hier geen melding van gemaakt werd ondanks ik tijdens de boeking vermeldde 7 maand zwanger te zijn. We zaten recht boven het restaurant waar vanaf het ontbijt de muziek zeer goed te horen was, alsook tijdens het diner. Daarna hoorden we ook de animatie op straat en op de binnenplaats van het hotel tot laat op de avond omdat de traphal vlakbij onze kamer was. Van kamer wisselen was niet mogelijk. Bij het ontbijt geen vegan/lactosevrije opties, ook niet als dit aan het personeel gevraagd werd. Het bruin brood was heel vaak na een uurtje al op net zoals bepaaalde gerechten tijdens het diner. Geen gratis kraantjeswater tijdens diner halfpension, dit zou echt een basis service moeten zijn. Zeer hard bed. Onvriendelijk personeel aan de balie, nooit goeiemorgen/goedendag. Housekeeping wel zeer vriendelijk en elke dag een flesje water op de kamer. Het hotel is geen 4 sterren waard. Er werd een gesprek aangeboden na mijn klachten halverwege de week, maar dat vond dan uiteindelijk niet plaats omdat er niks kon gedaan worden aan bovengenoemde klachten. Ik had dus niet het gevoel dat het hen iets kon schelen.

Maité, 5-night trip

10/10 Exceptional

May 29, 2025

Alles war hervorragend (die Speisen, Zimmer, Personal und Sauberkeit). Dieses Hotel hat eine sehr schöne Lage und wir würden dieses immer weiter empfehlen. Everything was excellent (the food, rooms, staff, and cleanliness). This hotel is in a very beautiful location and we would definitely recommend it to others.

Thorsten, 7-night trip

10/10 Exceptional

May 18, 2025

Wij hebben een fantastische vakantie gehad. Proper hotel, vriendelijk personeel, all in prima. 😀

Bieke, 4-night trip

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