Issue with the underground pool lights
In the unit otherwise everything was good
john
john (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 28 日
Property not fit for purpose
The property was very tired and out dated. The pool area is unsafe and dirty. The pool itself was dirty and the filter didn’t work. The fridge had my full shop in and then realised it wasn’t working and couldn’t be fixed until after the weekend. The management company came out to fix the problems reported but couldn’t and didn’t have any other properties available to move to. Not happy at all and asked for a refund but as the rate was non refundable they refused. We booked another place to stay and lost the money on the house instead of staying as it wasn’t fit for purpose. We have stayed at this resort before and been super impressed but not this time and won’t be returning.
Olivia
Olivia (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Local muito bom, mas tivemos problema!
O imóvel era muito bom e com conforto para as 06 pessoas hospedadas no imóvel, mas infelizmente no último dia tivemos uma péssima noite, pois tivemos problema com o ar condicionado da casa e como chegamos por volta das 19:00 horas em casa ao ligar na Central do Resort nos informaram que só poderiam resolver no dia seguinte. Passamos a noite com a casa com uma temperatura de mais de 30 graus e com uma experiência bem ruim. No dia seguinte vieram pela manhã arrumar, mas já estávamos de saída da casa. Uma pena pois a estadia como um todo foi muito boa. A Hotéis.com foi muito solicita em nos ajudar ligando no Resort, mas também não conseguiu resolver.
Caroline
Caroline (15 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Jacquetta
Jacquetta (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Excelente localização
Edyr Mendes
Edyr Mendes (8 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
Alejandra
Alejandra (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Family friendly
Stay was good. It could have been excellent if the beds and dishwasher were in good condition
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Drew
Drew (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Joe
Joe (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Londrell
Londrell (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Everything was great. Had to do late check-in due and checked in at the security desk. Overall, the resort and amenities were great. Definitely will stay again.
Ashley
Ashley (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 10 日
Horrible! Pictures are not even close to as described! Not clean! Very unsatisfied!!
Tiffany
Tiffany (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Yarilis
Yarilis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Highly recommend to familys!
Wonderful place to stay, hottub on the porch was amazing. Highly recommend
Corey
Corey (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 21 日
Good stay
We were suppose to have a pull out sofa but it wasn’t. We also almost ran out of toilet paper which could have been resolved by housekeeping leaving extras under the sinks. Since the property isn’t manned until 11:00 we had to wait for help.
The property is nice and we would definately stay again we just will check things over a bit more upon check in.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Lovely house. Could be a little bit cleaner though.
Danny
Danny (14 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Clean and well kept.
JESSE
JESSE (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Thelma
Thelma (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 25 日
From the moment we drove up we started off with a bad experience with the gate guard. He was asking us for a gate pin when we haven't even checked in yet. Asked for an address of where we're staying and literally had no information yet and repeatedly told him we haven't checked in and his overall communication was below dismal. The place where we stayed itself really needs some work. The carpet on the stairs needs replacing. There was a bug in the house that we saw crawling in the kitchen and the pool in the back wasn't cleaned before we checked in at all. Lots of leaves and bugs in it. Not sure how since it's screened in. No extra toilet paper. Trash bags or blankets.