We booked a one night stay in one of the suites. On arrival we thought the hotel and grounds looked impressive and the man on reception was very helpful.
The room was in a converted part of the hotel in a separate building like a little cottage. Inside it was very modern and there were 3 ‘beds’ made up. Unfortunately only one of these was an actual bed. The other two were sofa beds and they did not have very comfortable bases, very thin mattresses. The 2 guests in our party who slept on these did not have a very comfortable night.
When returning to the room after drinks in the hotel bar we discovered we had no hot water or heating. Not ideal but we made do and contacted reception in the morning. Someone came out straight away and tried running the taps (in case we hadn’t already tried that) and confirmed we had no hot water. We were given another room across the courtyard to use to shower in, but with none of us having brought robes etc this meant getting dressed to then walk across the courtyard to use the shower. This on top of a poor nights sleep did mean that we didn’t have the best stay at Ringwood. On checkout the shower issue wasn’t mentioned by the receptionist and there was no apology for the inconvenience. I am completely understanding that these things happen and the hotel could not have foreseen the water failure but I do feel that they could have done more to make up for this. Then perhaps we would have left keen to come back, instead of unlikely return.
Faye
Faye (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 25 日
Teodora
Teodora (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Brilliant, couldn't have been for welcoming or helpful, especially towards the dogs
Antony
Antony (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 20 日
Alistair
Alistair (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Breakfast was lovely and tasty. Pillows in room were terrible and flat. Not enough milk in room , carpet in room heavily stained but the hardest thing espically if not good at walking far is there is no lift and alot of stairs. The gardens are beautiful and spring bulbs just appearing. Nice stay overall
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 25 日
Christine
Christine (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 21 日
M
M (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 18 日
Ok for a night
Big place but needs updating, it shows ots age. My room was spacious and warm for winter, some colegues complained heating was not working.
Takis
Takis (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 16 日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 15 日
Freezing
Absolutely freezing spa was cold. Rooms were not good at all
Ann Marie
Ann Marie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 12 日
angela
angela (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 11 日
Rob
Rob (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 8 日
Morten
Morten (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 2 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Penny
Penny (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 30 日
Jerry
Jerry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 11 日
Great hotel, bespoke rooms give the property a real charm, getting from recpetion to room was the only negative, up and down different staircases and long walk through narrow corridors with steps and ramps, not ideal if you have heavy wheeled luggage
Mark
Mark (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 5 日
Hotel was ok, however no cooked breakfast as there was no chef to cook it. Offered us a complementary latte however could make with oat milk could have this due to allergy
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Veryan
Veryan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 30 日
Poor experience. Stayed for 1 night last night and couldn’t wait to leave this morning. Bed was extremely uncomfortable and the duvet was too small and was damaged. Room was freezing all night, the radiator must have been on a timer that couldn’t be changed. Could hear music all night through the floor. Bath was in the room (strange) but had no bath products to go with it. TV remote didn’t work. Blind/curtain combination looked hideous and couldn’t put the blind up. Wanted to go into the bar in the evening but it was dark and freezing so didn’t bother. Food was reasonable in the evening at the restaurant but staff didn’t know what dishes were on or off, lots of complaints on other tables. Breakfast was pretty average, don’t go near the hash browns or sausages, these were rank. Thought we could use the spa pool when we booked it but we couldn’t because we got told on arrival that you had to pre-book, which was disappointing. Whole hotel needs a complete overhaul in regards to decoration and layout. Overall very disappointed with the experience and definitely won’t be going back here. One to avoid.
Todd
Todd (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 22 日
Lovely stay in a suite . Very clean. Facilities excellent. Staff very helpful.
Would recommend