Comfortable stay in lovely welcoming hotel. Vegan options at breakfast and breakfast pastries would have been welcome.
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Good location
Visited Eastbourne for the tennis tournament and the hotel was nearby. The Towner gallery, good restaurants and the seafront were also round the corner.
The layout of the hotel was labyrinthine, but our room was comfortable, clean and quiet, and the staff were very helpful.
David
David (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 24 日
Where did they get 3 stars?
The bed was so uncomfortable we couldn’t sleep. It also had a musty moldy smell like it had been very wet. Because we were on the top floor it got to be unbearably hot, which definitely made the smell worse.
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 19 日
This has to be one of the worst places I have stayed in a long time.
The check in desk closes at 10pm, why did it not mention that when booking the hotel - I travelled 5 hours to get their and so had to reschedule meetings to get their in time.
The breakfast does not start till 9am on a WEEK DAY! My first meeting was at 9am, I paid for breakfast but could not have it.
S
S (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 28 日
Okey
Arivoli
Arivoli (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Beak away
Lovely hotel very close to the seaside. Excellent service. We got our room upgraded for free. Freshly cooked tasty breakfast. Cheap parking. Definitely recommend.
Katarzyna
Katarzyna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 23 日
Jelena
Jelena (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 17 日
Vicky
Vicky (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 16 日
Do not be fooled but the 7.8 rating
The curtains were too short for the window.
No coffee pods for the machine
Bathroom was dirty
Towels smelt like kitchen grease
Vicky
Vicky (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 13 日
Roger
Roger (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 19 日
The location to The Congress Theatre and good price, nice albeit small, breakfast so very pleased overall
Richard
Richard (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 14 日
Nice clean sheets and towels but the carpet had some old hair ball, nothing major really, probably just not picked up by the hoover. However, all staff were super nice, smiley and helpful. Breakfast was very good and non-greasy. Would stay again as very quite street and literally by the sea front..
Miss T
Miss T (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 13 日
Good
Arunas
Arunas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 11 日
ian
ian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 10 月 6 日
Such a grand looking hotel & reception area & smiling staff when you arrive, such a shame it’s over priced especially due to the other bits I’ve mentioned in the review!
Never have I paid that much for a few nights stay in a spa hotel that needs such repairs!
Leonard
Leonard (5 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 4 日
Not happy. Totally delusioned.
We arrived to the room no electricity had to go to reception who told us it had tripped out obviously never checked.
No heating in the room absolutely freezing.
Awoke next morning hoping for showers and shave. No hot water told by reception sorry not turned system on. We had a long drive and ferry crossing to do and had to was in cold water my wife had to boil kettle and take to sink to wash her hair very dangerous. We expect a full apology and refund for this dreadful experience at the beginning of our long awaited holiday. Someone will have the figures of how many times I’ve booked with hotels. com over the years but I must review my status with the company.
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 30 日
Bedroom was spacious and well decorated & breakfast was grey
Edward
Edward (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 30 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 29 日
Well presented accommodation, attentive staff, great location for seafront and town centre. Would recommend. Thankyou.
Jo
Jo (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 28 日
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 9 月 22 日
Although the Staff are welcoming and attentive the hotel could profit from a refurb
Roy
Roy (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 17 日
Justin
Justin (13 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 9 日
The property itself has clearly had some work done on it. The room was clean and well presented. Customer service could be improved upon. Breakfast was okay however, the gentleman taking orders was in his outdoor coat and on occasion not all breakfast was delivered to the table clearly forgotten about.
Michelle
Michelle (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 7 日
Breakfast was awful staff rude
Tracy
Tracy (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 5 日
Nice size room with lovely big bed but pillows to hard.
Shower & bathroom was nice.
Breakfast was presented well but fried eggs & scrambled eggs not done in conventional way.