Bedding in room had blood stains and spots on all pillows and duvet, we had to request a complete bedding change, even the housekeeping manager was shocked. The carpet in the room had not been vacuumed, which again we had to request, the fittings were grubby and old, and the bathroom door would not shut so no privacy there!
The balcony was not in great condition and the curtain fell down every time we touched the balcony door. Whole room generally needed doing up.
Photos won’t upload but are available of the hotel are interested?
真實旅客
1 晚行程
8/10
Imogen
1 晚行程
8/10
Anne
3 晚家庭旅程
8/10
Great stay and use of the spa for free was amazing. Surprised/disappointed by how much the drinks were in the bar. Eg £16 glass of wine. But nice stay none the less. No air con in rooms but felt quite cool anyway
Richard
1 晚行程
8/10
The only issue I have is that my silver status was not recognised giving me 20% discount from food and drink. Love lion quays. Spa is lovely location fab.
Rose
1 晚行程
8/10
Jacqueline
2 晚行程
10/10
Susan
2 晚家庭旅程
8/10
ashley
1 晚行程
4/10
Hotel was tired . Fells more like a pub with a hotel annexe . Room ok but bathroom absolutely minscule and potrallly dangerous as door knowns in to morrow or anyone wh is in there .
restart smielled of fish [ or the cooking ] Dark . Tvales sticky [ even after having been wiped ] Food was ok but serve very crucial and sloppy /
Chris
1 晚行程
10/10
What a beautiful hotel, in a surprising location, very well maintained, in a great setting.
Richard
1 晚行程
10/10
Ryan
1 晚行程
4/10
Needed updating massively, window wouldn’t open, tv wouldn’t work and uncomfortable bed
Georgie
1 晚行程
10/10
Stayed for only a brief trip but was very enjoyable
Kirsty
1 晚行程
4/10
Second visit and this time the room was quite a disappointment, very small and run down probably due to being the last room available.
Half of the spa was also out of order.
Duncan
1 晚商務旅程
8/10
Overall we enjoyed our stay.
The spa facilities were fantastic however when we arrived we were informed it was open till 10pm. We assumed this was for the whole of the weekend stay however when we went on the 2nd day they were closing.
The breakfast was amazing couldn't fault anything.
The room was an executive room. It was comfortable but required refreshing as paint was stained.
We would return
Gemma
2 晚行程
8/10
Fint hotel i rolige omgivelser
John
1 晚商務旅程
8/10
Es war ein sehr schöner Aufenthalt. Alles passte für uns!
Frank
2 晚家庭旅程
10/10
The hotel all staff are amazing the food was excellent and so was the breakfast.
The spa was great but the hotel it's self is looking tiered definitely needs a lick of paint especially the bedrooms.
Thanks for the staff putting a chocolate muffin in the room for my wife's birthday
Andrew
1 晚行程
10/10
We enjoyed it tremendously
Philip
2 晚行程
10/10
We were really happy with our stay.
Philip
2 晚友伴旅程
10/10
Emma
1 晚行程
10/10
Hotel and staff is lovely. Spa is amazing! Only thing it’s getting a bit dated now. Rooms need a lick of paint and new tiles in the bathrooms. Other than that just lovely. Thank you!
Just one thing would also make the outside area better - heated outside patio. Would be nice to sit out around such a lovely place
Sharon
1 晚行程
8/10
Lovely place, only complaint was being shuffled in a corner near the till for food
Duncan
1 晚商務旅程
10/10
We absolutely love this place me & my partner have stayed a few times, the staff are always very helpful & welcoming lovely area with lots to do if you drive.