tem uma estrutura otima , quarto confortavel e lindo, pena que eles mantem as luzes acessas por todo o hotel impedindo de ver a aurora boreal, so se sair do hotel ou pela foto
Eduardo
Eduardo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 14 日
I stayed here with my two children who are 11 and 7 years old. We had so much fun. Our stay allowed us two days in the park as well which was a bonus. The accommodation was lovely and the staff left a note from Santa for the boys as I had asked which was a lovely touch. We had a forest facing room which was beautiful. It was a real bonus to be able to use the sledding hill after the park had closed as my boys loved that. They even spotted the northern lights and pointed them out to me whilst we had the sledding hill to ourselves, that was magical. We opted for the half board option and we found the food really nice and a good variety. We loved the little kota huts for warming up and toasting marshmallows. Whilst we stayed we paid extra for the boys to do the mini snow mobiling which they loved and have been asking when they can get a snow mobile licence. We liked feeding the reindeers which was a walk between going from the restaurant to the accommodation area. We found all the staff nice and helpful. We tried cross country skiing for the first time, we also did ice skating. It overall just felt like such a magical time, where we could all have fun in the snow. Although the area ticket you need to go at 6, the staff allowed me to stay with my boys until 8:30pm so I could go straight to the airport, I really appreciated that. It saved me having to go round the city for hours. I thought it was a once in a lifetime trip but now I would really love to come back and hope
I do.
Gemma
Gemma (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 6 日
Enes
Enes (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 5 日
Adam
Adam (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2026 年 1 月 4 日
Beautiful park, chalet and view.
Service let it down. Poor check in- rushed and no separate check in. So queued with 20 day visitors.
Stained bed sheet and dirty cups when we arrived. When I told reception the next morning as it was late when we went to room
.She said sorry maybe put your complaints on the website!!
Should be better service for the price paid
Louise
Louise (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 2 日
Great hotel and atmosphere!! We had a memorable stay here! Thank you so much to all the hotel team for the warm welcome!