Highly understaffed and can’t blame the staff for not being able to be as helpful with no helping hands available especially at night.
Great location can do so much more with the place.
真實旅客
2 晚家庭旅程
2/10
Worst hotel experience, worst customer service. Stay away.
Hotel advertises Air Conditioning in every room but after checking in and being moved to three different rooms it was obvious the hotel does not have AC.
Front desk acted surprised, then lied about a technician coming (also heard them repeat this lie to other customers) and finally after repeated complaints they brought up a portable AC but there is no way to vent it outside of leaving the large window wide open.
Stay away from this dump. There are many hotels in the same area that surely cannot be worse.
Rodney
3 晚行程
2/10
Rodney
1 晚行程
10/10
Outstanding
ibrahim
4 晚家庭旅程
10/10
Eric
1 晚行程
8/10
Séjour agréable, très bonne situation, personnel agréable.
Regret, pas de bureau, d'après ma demande en affaire
chambre 418
真實旅客
4 晚商務旅程
10/10
Roger
3 晚商務旅程
10/10
Excelente hotel, bonito e moderno. Atendentes muito gentis.
Localização próxima aos principais pontos turísticos e do transporte publico.
Glaucia maria
7 晚行程
10/10
Robin
1 晚家庭旅程
8/10
Perfect location for a first trip to Munich
Karen
4 晚行程
10/10
Ceferino
2 晚行程
8/10
Nice, modern, convenient location. Friendly, professional, and helpful staff.
Robert
2 晚友伴旅程
10/10
Roger
2 晚行程
10/10
Sehr schönes Hotell, direkt am Viktualienmarkt. Sehr sauber. Super bequeme Betten.
Susanne
1 晚行程
10/10
Sehr freundliches (kinderfreundliches) Personal
Ilka
3 晚家庭旅程
10/10
Fabuloso; muy bien ubica y las habitaciones excelentes
Camilo
2 晚行程
10/10
Hotel staff friendly, helpful, and prompt with car valet.