飯店設施不錯,服務也都很好,但是剛好這次去的時候,客人很多,check in 的服務人員太少,花了比較長的時間在等待。
YENTING
8/10
Yousef
3 晚商務旅程
10/10
Mustafa
1 晚行程
2/10
Very pathetic service. Being three occupants requested for extra bath towel, even after calling four times it was not delivered. No coffee sachets and as per the house keeping its not available. Milk creamer too not available. Broken lamp , no enough drinking water in the rooms. No tooth brush or slippers available.
KUSHRAJ
1 晚家庭旅程
6/10
Jabu
1 晚行程
10/10
Leni
1 晚行程
10/10
Michael
2 晚行程
6/10
Sleeper couch very uncomfortable, bad odour coming from carpets in room & corridors
MWK
2 晚家庭旅程
8/10
Christian
4 晚行程
2/10
Josue
1 晚家庭旅程
8/10
Hussain
1 晚商務旅程
2/10
We booked for 4 people and after a very long waiting at the check-in (even with passport in their hands they were mistaken the reservation taking a differnt last name), we reached the room and the sofa as extra bed was without blankets and in teh bathroom there was only one towel. After calling the reception we waited more tahn half hour for getting teh extra towel and blankets. After 12 hour trip we want just to take a shower and had to wait for towel. When I complian about the not readiness of the room, they answer that this is their policy: when people arrived to teh room have to ask what they need which for my point of view is not acceptable since I have booked and prepaid a room for 4 people and so my room should be ready at my arrival!!!!
Cristian
3 晚家庭旅程
10/10
Mikulas
1 晚行程
10/10
Vladimir
1 晚家庭旅程
8/10
Hotel facilities were very good though restaurants a little pricey. Staff care and service excellent. Bedroom and bathroom fixtures and fittings and furnishings all basic and needed revamp, all clean and usable. For this reason I would recommend 3* rating for the hotel.
Parveen
6 晚行程
10/10
Friendly and helpful Reception staff.
Breakfast with wide variety of options.
真實旅客
1 晚家庭旅程
10/10
AHMED
1 晚商務旅程
10/10
I'll be back for sure.
Brittney
1 晚行程
10/10
Comfortable stay at novotel
Omar
2 晚行程
10/10
Super freundlich, haben auch einen Late Check out gratis bekommen.