In the heart of Guadalajara, Hotel Portonovo Plaza Centro offers a warm welcome with a 24-hour business center and a restaurant. Connect to in-room WiFi, store your luggage safely, and enjoy full breakfast options. The helpful staff has left previous guests feeling right at home.
Reviews
7.67.6 out of 10
Good
Popular amenities
Free parking
24/7 front desk
Non-smoking
Air conditioning
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants
Breakfast available
Room service
24-hour business centre
Business centre
24-hour front desk
Computer station
Conference space
Meeting room
Multilingual staff
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
In-room climate control (air conditioning)
Free self-parking
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Doble
Superior Doble
8.08.0 out of 10
Very good
17 reviews
(17 reviews)
Highlights
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
25 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Queen
Standard Queen
7.67.6 out of 10
Good
17 reviews
(17 reviews)
Highlights
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
25 sq m
Sleeps 2
1 Queen Bed
Superior King
Highlights
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
Sleeps 2
1 King Bed
View all photos for Double Room Standard with TV
Double Room Standard with TV
20 sq m
Sleeps 2
View all photos for Quadruple Room Standard with TV
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
What's nearby
Plaza de Armas - 9 min walk - 0.8 km
Teatro Diana - 9 min walk - 0.8 km
Guadalajara Cathedral - 10 min walk - 0.9 km
Degollado Theater - 10 min walk - 0.9 km
Avienda Chapultepec - 4 min drive - 3.1 km
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 28 min drive
San Juan de Dios Station - 10 min walk
Plaza Universidad Station - 10 min walk
Mexicaltzingo Station - 18 min walk
Restaurants
Tacos y gorditas "El Gallo - 6 min walk
La Precopa Bar - 5 min walk
Micheladas La Rana Rene - 4 min walk
Restaurant "La Arboleda" del Hotel Aranzazu - 3 min walk
Rio Colorado - 4 min walk
About this property
Hotel Portonovo Plaza Centro
When you stay at Hotel Portonovo Plaza Centro, you'll be a short five-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can visit Portonovo, which serves breakfast, lunch and dinner. Also, Expo Guadalajara and Applicant Service Center are within a short drive. Fellow travellers love the helpful staff. Public transportation is only a short walk: San Juan de Dios Station is 10 minutes and Plaza Universidad Station is 10 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Computer station
Conference space (150 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Portonovo – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara
Frequently asked questions
Does Hotel Portonovo Plaza Centro offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portonovo Plaza Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portonovo Plaza Centro?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Portonovo Plaza Centro?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Portonovo Plaza Centro?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portonovo Plaza Centro?
Yes, there's an on-site restaurant, Portonovo.
What's the area around Hotel Portonovo Plaza Centro like?
Hotel Portonovo Plaza Centro is in Downtown Guadalajara, a short 10-minute walk from San Juan de Dios Station and 10 minutes' walk from Guadalajara Cathedral.
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Hotel Portonovo Plaza Centro Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Air conditioning
Elevator
Location
Breakfast
Bathroom
Booking
Bedrooms
Reviews
10/10 Excellent
23 Jun 2025
Excelente
Ulises
Ulises, 1-night trip
8/10 Good
22 Oct 2024
Overall great stay and good pricing.
Jazmin
Jazmin, 4-night trip
10/10 Excellent
12 Jun 2025
Excelente
Irving Alexis
Irving Alexis, 1-night trip
10/10 Excellent
24 Feb 2025
Todo excelente
ALICIA MARIA
ALICIA MARIA, 2-night trip
2/10 Terrible
15 Jul 2025
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Diana
Diana, 3-night trip
10/10 Excellent
2 Dec 2024
The hotel was ok but was very but area
Armando
Armando, 3-night trip
10/10 Excellent
9 Dec 2024
Excelente
Aide
Aide, 1-night trip
2/10 Terrible
12 Jun 2025
...... #$&@*
jose luis
jose luis, 2-night trip
8/10 Good
24 Nov 2024
I did not like the area. The Hotel is ok for the price and is Clean.
Mario
Mario, 3-night trip
8/10 Good
4 Dec 2024
Thanks
luis
luis, 3-night trip
10/10 Excellent
2 Jan 2025
-
Fernanda
Fernanda, 1-night trip
10/10 Excellent
31 Oct 2024
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Ana
Ana, 1-night trip
8/10 Good
18 Dec 2024
.
Sandra noemi
Sandra noemi, 2-night trip
10/10 Excellent
23 May 2024
X
Jorge Antonio
Jorge Antonio, 2-night trip
8/10 Good
21 Nov 2024
ok
Sinermac
Sinermac, 5-night trip
6/10 Okay
18 Oct 2024
That room they don’t clean very good
Roberto
Roberto, 3-night trip
6/10 Okay
18 Sept 2024
Ok
Verified traveller
3-night trip
8/10 Good
13 Aug 2025
Muy bien
Jose homero
Jose homero, 3-night trip
10/10 Excellent
8 Aug 2025
Muy buen servicio en general
Meliton
Meliton, 5-night trip
8/10 Good
7 Aug 2025
Mélissa Vicky
Mélissa Vicky, 1-night trip
6/10 Okay
5 Aug 2025
Reporte algo en la habitación y tardaron 2 dias en resolverme.
Me gusto la atencion solo de 1 recepcionista la señors tere
JUDITH
JUDITH, 3-night trip
8/10 Good
4 Aug 2025
Todo bien con el trato del personal
Dr. Salvador
Dr. Salvador, 3-night trip
8/10 Good
4 Aug 2025
Buena atención, 👍 las camas muy cómodas, estuve 8 días y en realidad solo ocupe para descansar. Quizas mas opciones en el restaurant del hotel oara desayunar, eso ayudaría a no buscar donde desayunar. En general todo bien.