We’ve just returned from a week staying here and it was our first experience of a Eurocamp.
The good:
- 24 hour reception and easy check in
- accommodation was clean
- Beds were made up on arrival
- Lots of towels were provided
- Hand soap and body/hair wash was provided
- there was air con in the accommodation
- On-site food places were only slightly more expensive than offsite
- There was a free road train to take you from top of the park to the entertainment centre, this was great as we were completely the other end to all the entertainment. It did only run at certain times of the day though so not hugely convenient.
- There’s lots of small playgrounds around
The bad parts:
- the kitchen was very basic there was no oven, kettle or toaster so it was difficult to be self-catering.
- the accommodation units are packed in very closely together so you can hear neighbours conversations, chairs scraping and just general movements at all times of day/night
- Not sure if this is a common thing abroad but you have to wear yellow wristbands for the duration of your stay. Trying to get a child to wear this is a nightmare and it highlights you as a tourist when you visit nearby places which made me feel nervous of being targeted for theft.
- Booking through a third party limits your options to report problems. We had a fault with our aircon unit on day 2 and couldn’t use the web app to report it because we had booked through hotels.com so had to go to reception to report it.
Rae
7 晚家庭旅程
10/10
Only the pillows provided in the accommodation could be better.
Augusto
2 晚家庭旅程
2/10
Bungalow troppo lontani dai servizi bar, ristorante ecc i quali si potevano raggiungere solo da un trenino messo a disposizione degli ospiti, nonostante abbiamo soggiornato il 20/05 molti dei servizi ancora erano chiusi, il personale gentile.
Rachele
3 晚家庭旅程
10/10
Paolo
2 晚行程
8/10
Amalia
3 晚家庭旅程
10/10
rodrigo
5 晚家庭旅程
10/10
Nadza
4 晚家庭旅程
10/10
Es un sitio maravilloso para las familias, muchas naturaleza, las piscinas genial...el camping increíble... totalmente recomendable
david
3 晚行程
10/10
The site is great but they need to upgrade their wifi. Its absolutely horrible.
Roei
5 晚家庭旅程
10/10
真實旅客
2 晚家庭旅程
8/10
Entusiasmo e professionalità da rivedere, ad eccezione della reception.
roberto
4 晚行程
8/10
Het park is super leuk, prachtige zwembaden, super leuk voor de kinderen. Echter hadden wij bijgeboekt voor een paar dagen en moesten we wisselen van huisje, dit ging minder soepel en moesten we 6 uur wachten tot we in het andere huisje konden. En hadden we alleen 1 kleine pan om in te koken. Hier werd niks mee gedaan.
Else
4 晚家庭旅程
10/10
Tutto perfetto dalla sistemazione ai servizi.
Ideale per i bambini soprattutto per i più piccoli e per chi ha animali.
Il servizio bici è ottimo e il personale molto gentile.
真實旅客
4 晚家庭旅程
10/10
Villaggio per famiglie pulito silenzioso di notte con piscine piene di divertimento consigliato
RAFFAELLA
2 晚家庭旅程
10/10
Anne
3 晚家庭旅程
8/10
Dignoes
2 晚行程
10/10
Flott sted, nye fasiliteter, flotte boliger/hytter med AC, kjøkken, toalett og dusj. Fin tilkomst til basseng og det hele.
Kenneth
3 晚家庭旅程
6/10
Pernille
3 晚家庭旅程
10/10
Struttura molto grande, ideale per le famiglie con bambini.
Sara
2 晚行程
10/10
Posto strategico, completa di tutto. Ci tornerò sicuramente
Veronica
2 晚家庭旅程
10/10
Bungalow nuovi, ben curati e puliti adeguatamente. Personale cortese. L'area piscina con gli scivoli è molto carina.
Domenica
2 晚家庭旅程
8/10
Emanuele
2 晚行程
4/10
Ho avuto modo di soggiornare Al Norcenni Girasole a Figline/ Incisa in Toscana e per quanto riguarda l'accoglienza e l'assistenza durante tutto il soggiorno non c'è stato paragone.
Ad Altomuncio il villaggio mi è sembrato poco organizzato e l'assistenza della reception era praticamente inesistente.
Alla richiesta di assistenza tramite whatsapp se mi hanno dato una prima risposta dopo almeno 3/4 ore e la comunione telefonica era impossibile.