Hotel is new, room is big and clean, staffs are friendly. Very good experience.
Wei
Wei (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 23 日
Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions.
Kristine
Kristine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 13 日
The hotel is new and clean, the room is big, and the reception staff were friendly and helpful during check-in. A good place to stay if you’re in KL for business.
DAMIEN
DAMIEN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 8 日
모든면에서 최고의 호텔입니다. 추천드립니다.
HYOUNG JUN
HYOUNG JUN (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 6 日
Kareen
Kareen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 12 月 3 日
This hotel and all associated facilities: gym, steam room, sauna and swimming pool are clean, comfortable, and beautiful. The location is central however it’s not walkable. The hotel located adjacent to busy street without direct access to the main entrance. Car requires to u-turn to get to the main entrance and during the busy time, it can take a while.
The most disappointing during my stay was the service and the foods restaurant located in the lobby. The first night we were there, there were several items on the menu including local beer were not available. The second night we came back, they couldn’t make the hot and sour soup correctly. They did it twice. The first time was too salty and the second too sweet.
Additionally, the Japanese restaurant on the second floor is scheduled to be close on Monday and Tuesday. This is a bit odd for us coming from America and restaurants in the Hyatt is close for business.
The reason we had to eat at the hotel twice because it’s not walkable to other near by restaurants.
For this reason I rated this hotel with 3-star.
I’m still undecided whether I would come back.
Khoi
Khoi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 1 日
They were more than courteous and very humble and polite
Shabbir
Shabbir (5 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 28 日
아침식사 알려주지도 않고 물도 어떤게 공짜인지 구분을 해노아야
Jua
Jua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 15 日
All staff were exellent.
Jieun
Jieun (3 晚行程)
Hotels.com 真實旅 客評價
10/10 完美
2025 年 11 月 11 日
All staffs are friendly and caring. I appreciated it very much.
Ai
Ai (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 4 日
Fabulous staff
Fabulous breakfast
Steve
Steve (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 1 日
Ritu
Ritu (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 10 日
Ghalia
Ghalia (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Unique location just outside city center, excellent facilities.
Gareth
Gareth (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Staff were very attentive and facilities were really top notch. However, they need to be clearer on availability of their facilities. For example, I booked the place with the intention of using the Kids Club, but it was not made clear that it is only available for certain types of rooms