Room very clean, but the parking for customers has little bit confused. No sign on floor which parking lots is for customers, so I drove in front of Hotel, The parking in front of hotel is free of charge between 6:00pm to 8:00am, but we need drive away at next day morning to Hotel parking lots if you are not go out early, but the hotel parking was full on my day. Just little inconvenience for me about this.
Wai Keung
Wai Keung (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 31 日
Wing Han Catherine
Wing Han Catherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 15 日
The breakfast is not valued for money. Better eat in other restaurants.
WING YAN
WING YAN (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 21 日
YICHIN
YICHIN (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 4 月 9 日
Overall good
Kar Wah
Kar Wah (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Julie
Julie (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 14 日
Poor perfunctory service
We found our whole stay very disappointing. The staff were unfriendly and unwelcoming, the service we received was very perfunctory with the exception of the maintenance gentleman who had to attend as our TV was not working. He was kind, friendly and efficient, he fixed the problem with the TV, helped with turning off the heated towel rail and sort out the air conditioning. When we entered our room we were faced with a workman outside our window on a noisy machine . We received no prior warning or apology, in fact when we complained, Lily on the reception desk just said there was nothing to be done and we would have to put up with it until they had finished for the day. This is just one example of the uncaring and perfunctory service we received at this hotel. We would NOT recommend this hotel to anyone.
Amanda
Amanda (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 14 日
BW Dover - Buyer Beware
This hotel was formerly several row homes that have been converted to a hotel; lots of twists, turns, doors & unlevel flooring to navigate to get to your room. Beds in the room are rock hard - would have probably been more comfortable sleeping on the floor. AC was barely functioning; Beware of electrical issues; travel fan was fried when plugged into wall outlets. Toilet in bathroom is a very tight fit. Being larger than a size 2 it would have been easy to get stuck on the very tight fit toilet between the shower wall and the sink. Elevators are very small and will only hold 2 people plus luggage. The breakfast buffet is adequate. Very small lobby area. Taxi service is horrible. Had to walk from Hotel to cruise port with our luggage, after waiting 45 minutes for a reserved taxi that never came!
Krislyn
Krislyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Cruising
Everything and everyone were awesome. Love the help at reception
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Primitivo
Primitivo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 6 日
Antony
Antony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
Just a stop off for the ferry so not much to say
alex
alex (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Prabhjot
Prabhjot (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
You must stay!
calm ambient atmoshere, all staff were friendly. Rooms large and the batroom was impressive! I shall be returning...soon!
thomas
thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Colleen
Colleen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Very comfy. Would stay again.
Very comfortable, quick check-in. Reasonable food choice. Gym but no pool. 10 mins from Dover Ferry check-in however the road got logged surprisingly quickly! Leave over an hour travel.
Chris
Chris (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Organise somewhere else to eat!!
The food let this hotel down, the staff tried, but an hour and a half plus waiting for food because the kitchen couldn’t cope! Then it arrived cold and appalling quality.
The staff did make up for this, but should not have been needed