Very nice accommodation and clear information from the concierge about the whereabouts of the hotel. Excellent service!
Pak Yee
1 晚家庭旅程
6/10
不錯
ka chun
2 晚家庭旅程
10/10
温泉很大,設施齊全。
LAI MEI
1 晚行程
8/10
Tak Him
1 晚行程
10/10
KAM SING MURPHY
1 晚行程
10/10
Lai Man
1 晚行程
10/10
po wah anna
1 晚行程
10/10
My friends and I stayed at this hotel for one night in June 2023. We arrived at the hotel early at 10am before the check-in time, and they offered luggage storage services to us. We traveled around the onsen and returned at 2:30pm. By then, the room was ready and our luggage had been transferred directly to the room. I stayed on the 14th floor of the north wing and the mountain view from the room was excellent. We enjoyed a great Kobe beef dinner and Japanese breakfast in the room. The service was also professional and provided in fluent English. Our package also included access to the premium lounge, where the drinks were very good.
I would recommend that the hotel increase the operating hours for the premium lounge (currently closed at around 10pm).