The experience of staying here was adequate but seriously lacking in various ways, especially given the price. There was nothing even remotely resembling a concierge service; perhaps that’s asking too much from a Mexican hotel. And the lack of coverage at the front desk was, in my mind, completely unacceptable. Most folks at the desk did not speak English! You do get old world charm here but that comes with many features that cry out for better maintenance and updating. We would not stay here again. There are many better options in Puerto Vallarta for the price.
The continental breakfast I guess met the definition of a continental breakfast but just barely. Coffee, a fruit plate and two pieces of toasted white Wonder bread with butter and jam. I am accustomed to continental breakfasts with a lot more options, including various pastries, especially in a hotel in this price range.
A serious concern of mine was egress in the event of a fire. The path to many rooms (including our own) is very circuitous (up stairs and then down stairs and then travelling to an adjacent building via a small bridge). The front desk confirmed that the only way of egressing from the building was from the single point of entry (which dangerously requires a key!) . If that path were blocked for any reason, one would be out of luck. I got a chance to look at the room beneath ours and because it was closer to the street, the windows were covered with bars. That would make me very nervous.
