We had ants in the kitchen area of our hotel room. When we let the front desk know about the ants, a worker came and sprayed bug spray that we smelled throughout the night, triggering my asthma. There were no other available rooms. The hotel was sold out due to it being Magic City Classic weekend. We made sure to not keep any food in the room. The next morning there were more ants in the bathroom and still lingering in the kitchen area. The manager Cortney let me know he would credit me with Hilton Honor points due to the inconvenience. It’s three weeks later and no points have been added to my account. I called and left messages with Cortney and have been ignored.
Shannon
Shannon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 7 日
Lashante
Lashante (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 7 日
Great room staff was great, clean
Deborah
Deborah (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 2 日
Yumecka
Yumecka (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 30 日
Terrance
Terrance (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 16 日
Janete
Janete (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 13 日
the indoor pool was closed. the breakfast was cold. the firepit did not work but the room was nice, clean, spacious
Aaliyah
Aaliyah (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 10 月 12 日
Everything was good I was disappointed that the indoor pool wasn’t open more disappointedly it doesn’t have one even though it was advertised
Bahjah
Bahjah (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 12 日
Great shape and clean
Ann
Ann (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 12 日
Gym was good bkfst ok
Gary
Gary (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 10 月 11 日
Clean, well maintained. Good variety of breakfast.
Ryan
Ryan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 8 日
Excellent stat
Room was perfectly clean outstandingly comfortable! Ready when I arrived.
Brad
Brad (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 5 日
Very nice new clean facilities. High ceiling room was huge. GPS directed to wrong location. Needs to be ‘addressed’. Especially for.guests arriving after midnight
Breakfast could use some fresh eggs potatoes sausage etc.
McDonald
McDonald (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 30 日
Xavier
Xavier (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 29 日
Excellent
Antoinette
Antoinette (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Everything was great!
Don
Don (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Upon arrival we were greeted promptly with a small gift bag. The bag contained a couple of waters and some snacks. They quickly got us checked in even upgraded 1 of our 2 rooms to a king. Staff is very friendly and welcoming. I requested extra pillows when I called to confirm rooms the day before. To our surprise they were stacked neatly on the foot of the bed along with cases in each room. The