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City Hotel Tien Shan

3.5 star property
Almaty hotel with restaurant and bar/lounge

Choose dates to view prices

In the heart of Medeu District, City Hotel Tien Shan offers a warm welcome with dry cleaning services and a bar. Savor local and international flavors at Tapchan restaurant, stay connected with in-room WiFi, or unwind over coffee/tea in the lobby. Guests have praised this hotel for its convenient location.

Reviews

6.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Living area

Deluxe Double Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, rollaway beds, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, rollaway beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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About the area

Map
Kunaeva Street 151/34, Almaty, 050000

What's nearby

  • Almaty Opera House - 7 min walk - 0.6 km
  • Zenkov Cathedral - 12 min walk - 1.1 km
  • Kok Tobe Cable Car - 12 min walk - 1.1 km
  • Panfilov Park - 16 min walk - 1.3 km
  • Dostyk Plaza - 2 min drive - 2.0 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 12 min drive
  • Almaly - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vanilla - ‬1 min walk
  • ‪Fika - ‬5 min walk
  • ‪Имена - ‬5 min walk
  • ‪Dostar Friendly Coffee - ‬2 min walk
  • ‪Ichi - ‬3 min walk

About this property

City Hotel Tien Shan

City Hotel Tien Shan puts you within a 15-minute drive of Shymbulak Ski Resort. Guests looking for a bite to eat can visit Tapchan, which serves local and international cuisine. Public transportation is close by: Almaly is only 10 minutes on foot.

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Conference space (301 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Bathrobes and slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tapchan – This restaurant specialises in local and international cuisine.

Fees & policies

Refundable deposits

  • Cash deposit: KZT 5000 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately KZT 2000 per person
  • Airport shuttle service is offered for an extra charge of KZT 4800 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 10000.0 per night

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

City Hotel Tien Shan Almaty
City Hotel Tien Shan
City Tien Shan Almaty
City Tien Shan
City Hotel Tien Shan Hotel
City Hotel Tien Shan Almaty
City Hotel Tien Shan Hotel Almaty

Frequently asked questions

Does City Hotel Tien Shan offer free cancellation for a full refund?

Yes, City Hotel Tien Shan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at City Hotel Tien Shan?

Sorry, pets aren't allowed.

Is parking offered on site at City Hotel Tien Shan?

Yes, there's free self parking.

Is an airport shuttle service offered by City Hotel Tien Shan?

Yes, an airport shuttle is available. The charge is KZT 4800 per vehicle one-way.

What are the check-in and check-out times at City Hotel Tien Shan?

Check-in ends: anytime. Check-out time is noon.

Is there an on-site casino at City Hotel Tien Shan?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

Are there restaurants at or near City Hotel Tien Shan?

Yes, Tapchan offers local and international cuisine.

What's the area around City Hotel Tien Shan like?

City Hotel Tien Shan is a short 8-minute walk from Almaty Opera House and 15 minutes' walk from Kok Tobe Cable Car.

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