The hotel room is small, but fair for New York and still comfortable for two people. The service was excellent, especially the front desk reception. Everyone was super nice! The location is perfect, super close walking distance from two major subway stations. For the most part, we felt very safe walking to the hotel from the subway at night!
Sallie
Sallie (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
Beverly
Beverly (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Jocelyn
Jocelyn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Punished for complaining
Got given the room right next to the lift for a four night stay. We got moved the next day to a very small room at the end of the corridor which over looked a building so had to more or less keep our curtains closed if we were in our room. We could not face moving again so stayed put. Also the person I was talking to at reception seemed very ticked off at me for complaining and would not listen to what I said which was. All I wanted was a normal room. No special request. Just a room that was the size advertised and not next to the lift. Very unhelpful person she was. So I gave upon the end. So disappointed as we have stayed in this hotel for years and this was the worst ever. Not sure I’ll go back as I couldn’t face the drama of been punished for not liking our first room again. I felt like a naughty child for daring to be unhappy with our room. Certainly not good customer service. I must say that the other staff are very helpful and nice. Shame about the person we dealt with
Susan
Susan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月3日
Victor
Victor (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月3日
Eduardo
Eduardo (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Amazing location, all the metro lines are in a walking distance. Nicely situated between Tribeca and SoHo. Beds were comfy and room got cleaned daily. Hotel is a bit old and one of the elevators were not working but it didn't bother me too much as I was on the 4th floor. However, it could have been very annoying if I were staying at higher floors.
Erkan
Erkan (8 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
Beyza
Beyza (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
Great location and stay!
Amazing hotel, great location and we lucked out and had a room with a view of the Empire State Building. Will definitely be returning to this hotel. Check in and check out was a breeze, room service was timely and efficient and the room size is a nice change from the typical NYC shoeboxes.