我可否免費取消城堡鄉村度假村的預訂，並獲發全額退款？

可以。城堡鄉村度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

城堡鄉村度假村是否設有泳池？

是的，此住宿設有季節性室外泳池及兒童泳池。

城堡鄉村度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

城堡鄉村度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

城堡鄉村度假村是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

城堡鄉村度假村的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 11:00。住宿可提供特快退房服務。

城堡鄉村度假村店內與附近有什麼好玩？

歡迎暢玩騎馬、潛水及滑浪風帆等附近活動。店內其他休閒康樂節目包括健身班及排球。你可享用 SPA 服務，於熱水浴缸中療癒五感。城堡鄉村度假村亦備有季節性室外泳池、桑拿、蒸氣室及花園。

城堡鄉村度假村附近區域有何特色？

從城堡鄉村度假村出發，短短 3 分鐘步程可到西希迷你高爾夫，6 分鐘步程即達布福斯。

阿吉歐斯尼古拉斯城堡鄉村度假村優惠

Q: 城堡鄉村度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 城堡鄉村度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 城堡鄉村度假村是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

4/10 一般

2025 年 7 月 16 日

La cucina orribile. L' acqua non è compresa nella mezza pensione. 3 euro una bottiglia d'acqua, 4 euro frizzante. Nel buffet abbiamo visto capelli qua e là. La struttura avrebbe bisogno di maggiore pulizia e manutenzione. Animazione inesistente. La struttura è fronte mare, ma non puoi fare il bagno perché è roccioso. Nel mio voucher Expedia c'era scritto che avremmo ricevuto un omaggio e un drink di benvenuto. Abbiamo chiesto in reception e ci hanno detto che è un errore di Expedia, hanno anche fotografato il voucher per segnalare ad Expedia.it questo errore. Per scusarsi ci hanno promesso una bottiglia di vino e della frutta. Li abbiamo ricevuti 2 giorni dopo su sollecitazione. La mattina dopo hanno pulito la camera e portato via il piatto con la frutta. La camera con jacuzzi era piccolissima e la bambina dormiva sulla brandina. Jacuzzi inutilizzabile durante il giorno per il troppo sole. Dopo 4 giorni di permanenza ci hanno chiesto se tutto andasse bene. Ci hanno cambiato la stanza, dandocene una più grande, con lettini e jacuzzi coperta da tetto. L' ultimo giorno, dunque, abbiamo usufruito di una stanza migliore. Sinceramente molto deludente.

Maria Melania (5 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 9 月 21 日

Joachim (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2024 年 9 月 18 日

Kim (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2024 年 9 月 11 日

Vi bookede med havudsigt men fik med hvad vi vil kalde delvis havudsigt og den gratis gave der var reklameret med udeblev også.

Claus (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 8 月 22 日

Ambiente accogliente, personale gentile e professionale, cucina buona. Struttura tranquilla adatta a chi cerca una vacanza rilassante. Si consiglia, però, una maggiore attenzione alla pulizia delle camere e soprattutto degli asciugamani forniti.

massimo (14 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2024 年 8 月 20 日

Hat sich für den Preis nicht gelohnt

Natalia (8 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 8 月 12 日

Mia (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 7 月 22 日

Matthew (4 晚行程)

Expedia 真實旅客評價

6/10 不錯

2023 年 11 月 17 日

Serena (3 晚行程)

Expedia 真實旅客評價

4/10 一般

2023 年 8 月 6 日

On est resté 5jours sans eau chaude dans la douche, il a fallu faire un scandale à la réception pour que le problème soit pris au sérieux.

Safia (11 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2023 年 8 月 6 日

Bonjour L'hôtel lui-même était bien situé en front de mer (que des rochers en face)par contre pas de plage disponible à proximité il faut marcher au moins 10 à 15 minutes pour trouver la 1 ère plage en ce qui concerne la nourriture c'est vraiment catastrophique pas trop le choix toujours la même chose pas de variété on s'attendait à trouver plusieurs variétés grec mais pas du tout en ce qui concerne la chambre nous avons pris une suite elle était bien

Sofiane (9 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2022 年 9 月 16 日

PTJ (2 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 7 月 20 日

Notre séjour s’est plutôt bien passé. Mais, lors de notre arrivée, les réceptionnistes nous ont dit qu’elles essayeront de nous donner la chambre avant 15h, nous avons attendu jusqu’à 15h. De plus, nous n’avons pas eu 2 lits une place et 2 canapés lits, comme il était mentionné. Et nous n’avons pas eu non plus notre cadeau de bienvenue. Étant donné que les gens en général, traitent moins bien les adultes que les jeunes, je pense que c’est pour ça qu’ils se sont permis de nous traiter ainsi. Les lits, pas respectés et le cadeau, pas donné.

Laureen (3 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 6 月 24 日

This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.

Tracey (7 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2022 年 6 月 15 日

Peu mieux faire

Déçu. Rien à voir avec la description et les photos du sites. J’avais principalement choisis cet hôtel et surtout cette chambre pour le jacuzzi privée vue sur mer à l’occasion de notre lune de miel avec mon mari. Le jacuzzi était très sale donc inutilisable et la vie donnait sur un immeuble en construction et pas de vue sur la mer. Le lit était petit et pas agréable. On sentait chaque ressort du matelas. Malheureusement nous avions hâte de que la fin du séjour arrive car nous dormions très mal. C’est la première fois que l’on passe par hotel.com et on est très déçu surtout au vu du prix que ce séjour nous a coûté et sourtout pour notre lune de miel.

5 晚行程

Hotels.com 真實旅客評價

10/10 完美

2022 年 5 月 17 日

Jan (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 10 月 11 日

Great service! Everybody who works there deserve a best ratings. They do all the best to make a stay unforgetable and perfect. Thanks to All Team at Castello Village Resort

Christian (9 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2021 年 10 月 7 日

Stay somewhere else

So many of the amenities (room service, group exercises, laundry services, sauna, etc) listed on here were not available when we stayed in late September to early October. The excuse was either because of COVID or end of season. They should really mention that in their details! Then, we had to ask to move because it was so noisy next to our room: guests at the pool, entertainment there at night and the worst - loud noises in the morning. They happily moved us, but unfortunately the noises in the morning were still a problem. I didn’t know if it was tables being rearranged or what. The free WiFi was also terrible and we were working remotely - so don’t plan on that here without your on pocket WiFi. Lastly, we don’t recommend paying for dinner. The options every night were not good at all. The only pro was that the staff members were nice and there is a sea view from some rooms and common areas. It is not next to a good lounge beach though.

9 晚行程

Hotels.com 真實旅客評價

4/10 一般

2021 年 9 月 28 日

Very Disappointed - Do not believe the photos

The hotel advetises with some photos from the 5 star Castello Boutique hotel across the road, so do not believe the photos. The airconditioning poured water over our bed on the first night. The pillows are hard. The free welcome drink was not offered on the first night we had to ask the manager the next day. The free welcome gift advertised was not given until we asked for it. We had paper cups for drinks, hardly 4 star. Tea bags were not replenished. The water in the shower only gets warm. The jets in the hot tub only partially worked. If you have any issues the staff just shrug their shoulder and say what can I do? The rooms are bare and do not have any of the niceties shown in the photos. Food is bland, mass produced with little variety. The maid just let herself in to take some of our fruit without knocking. There are no where near enough sun beds. No health and safety information given, in fact virtually no information about anything given. The hotel is in a great location, however the staff seem to be poorly trained and customer service seems to be a chore to them. Sissi is a great place but please choose a different hotel.

Mervyn (10 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 9 月 15 日

Great stay

We spent at Castello Village Resort one week in September. We have the best memories of our stay. The hotel staff (receptionists, waiters, bartenders) were very nice and helpful. Our room was clean, towels were changed daily. Meals were delicious and plentiful. Of course you can find hotels with more food selection but for us variety of dishes and drinks was sufficient. The hotel is located in a beautriful area in walking distance to small but charming Sissi port and nice beaches. Degree of satisfaction with the stay at Castello Village Resort may vary by room type. We got a room with jacuzzi and sea view so our stay was even better than expected. We had a great vacation.

Artur (7 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2021 年 8 月 28 日

First of all we paid extra fir a jacuzzi room, king bed , two double beds together. What we got was something smaller then a queen bed and tge room had a view to a brick wall, under construction. The room next door had a jacuzzi on the balcony as well but there's no privacy wall between the two balconies, you could easily step in their jacuzzi if you wanted to. Horrible experience, staff working at the reception were rude and couldn't care less of out complains, tokd us to call expedia if we want anything changed. Never again.

Ion (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2021 年 8 月 18 日

Posizione ottima e località incantevole. Abbiamo prenotato una stanza vista mare con formula mezza pensione, drink e omaggio di benvenuto. Ci hanno riservato una stanza che era sprovvista di vista mare e con un cantiere a vista. Il disagio è stato coperto dalla presenza di una jacuzzi sul balcone. Barista e personale del ristorante molto cordiali e professionali tranne la reception. Completamente ignorata la richiesta del drink e dell'omaggio di benvenuto compresi nella prenotazione. Reception molto deludente, repentiva. Presenza di intrattenimento tra spettacoli vari, spa e palestra inclusi. Hotel che offre tante servizi. Consigliatissimo.

6 晚浪漫旅程

Expedia 真實旅客評價

10/10 完美

2021 年 8 月 18 日

Felice sistemazione per una vacanza

Ho apprezzato molto il fatto che ogni stanza avesse uno spazio esterno privato. A colazione e a cena ottima varietà di proposte e ottima qualità del cibo.

Alessandro (10 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 6 月 22 日

Super

Chambres confortables (mais bâtiment en 2e ligne donc sans vue mer contrairement aux photos, non contractuelles), repas délicieux, personnel de l'accueil, du bar et du resto adorable et très soucieux du respect des règles Covid (sauf le boss du restaurant qui inspecte sans cesse, ce qui est stressant, mais surtout avec le masque sous le menton et qui ouvre tous les plats sans gants, alors que c'est exigé pour les clients). Entretien des chambres à améliorer.

laurence (6 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 6 月 20 日

Good experience. Very nice hotels in a nice place. very nice and helpful receptionists. Mario and his team, super! excellent cuisine! only flaw ... 4 young girls who were in a room next door who did night hours with great din and noisy night parties that are not suitable for a 5 stars hotel

Claudia (7 晚行程)

Hotels.com 真實旅客評價

城堡鄉村度假村

Castello Village Resort

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