Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!
John
John (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 25 日
Adnan
Adnan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 18 日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 2 日
.
Adnan
Adnan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 16 日
CEO
Dated hotel. Spa and gym not updated in recent years
Karl
Karl (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 8 日
Luxurious hotel with friendly staff and great service
Mohammed
Mohammed (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 2 月 28 日
Súper !
Nabil
Nabil (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 7 月 4 日
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down .
Value for money also it is basically a nice hotel with no management
Faisal
Faisal (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 2 日
Glad i choose them
overall it's was fabulous ,they were generous enough to fulfill my request:).
NUHA
NUHA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 3 月 12 日
They need to enhance the concierge services
Ahmad
Ahmad (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 7 月 3 日
MASHAEL
MASHAEL (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 2 月 27 日
سوء موظفين الاستقبال وعدم معرفتهم بالشغل
Essam
Essam (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 1 月 10 日
Perfect getaway
The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2021 年 12 月 2 日
Staying was perfect and the staff was friendly.
khaled
khaled (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2021 年 11 月 30 日
Ziyad
Ziyad (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021 年 9 月 14 日
AHMAD
AHMAD (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021 年 9 月 10 日
Nikhil
Nikhil (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2021 年 8 月 27 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2021 年 7 月 20 日
Very nice
真實旅客
2 晚商務旅程
Expedia 真實旅客評價
6/10 不錯
2021 年 6 月 25 日
The property is in an excellent location and the furnishings were nice. When we moved a chair, however, we found a pile of pretzel bits beneath it indicating only surface cleaning between guests. This improved after I complained. The internet was frequently interrupted and not secure (Google Chrome didn't even want to go there as the security was outdated). Room service menu is limited and expensive (and the food is generally over-seasoned and over-cooked). The restaurants in the building are also expensive with average food. During busy times it is impossible to get the front desk or housekeeping to answer the phone (all buttons for service on the phone are usually answered by a lady with barely adequate English who relays the messages rather than by the people in the department you are attempting to call). We had to walk a long distance through the middle of an Italian restaurant to reach the elevator to our suite. The noise from the same restaurant can be quite loud after 10 p.m. and can be heard inside the suite. It was an okay hotel for a few days, but I would not call it a five-star hotel.