2/10 Poor
3 February 2025
First of all these two rooms were supposed to be connected. When I get to the hotel, they tell me they don’t have any rooms that connect at all. It was supposed to have a heated indoor pool, and they did have an indoor pool that was that the water was cold as ice. This means me and my husband had to sleep in different rooms with two grandchildren in each room, not the experience I was looking for not happy with Hotels.com. I asked if I was speaking to the front desk and they said yes they lied.
Elizabeth
Elizabeth, 1-night trip