Good clean Hotel with very friendly and helpful staff. A little out of the way from the main area of Siem Reap 'Pub Street' but a short Tuk Tuk ride fixed that. The roads around the Hotel are not clean and very bumpy, but the Hotel is great for its facilities and a short Tuk Tuk ride took you to the heart of Siem Reap. Good value
I completely enjoyed my stay at the Lin Ratanak hotel. The hotel was kind to send their own driver to pick me up on my arrival which was a good start. The hotel is large and spacious with a spacious and elegant reception area in traditional Cambodian design. I was personally shown to my room by the reception manager which was also really very polite and welcoming. My room was excellent with a large room area, also with a very spacious big bathroom. Yes Great..! Breakfast was really quite excellent with a high quality superb large buffet, eggs cooked to choice, and the breakfast staff were very polite with impressive personal service, and again the manager on duty always asked me personally every morning if everything was to my satisfaction. This was all very hospitable and always excellent service all around in the hotel, including the swimming pool refreshment bar where the young guys there were just even amazingly helpful.. In conversation one of them asked me if all was alright with my stay at the hotel, and jokingly I said that 'Well all would be alright except that the light bulb on my bathroom mirror has gone out today, and it needs replacing...' Then amazingly when I got back up to my room one hour later, then the message had been passed, and the light bulb had been replaced...! Yes just great personal service...! The swimming pool was large and very good value, and the hotel is in a very quiet road away from the main road. Yes all was just very good.
Hamish
Hamish (5 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 1 月 4 日
We loved staying there. The staff were super helpful and really friendly. Nothing was an issue for them to organise, arrange or sort out. They were generous giving us free drinks, fruit after our meal and a free New Year's Day dinner. The hotel was always clean. Customer service is definitely a priority for this place and we really appreciated it.
真實旅客
7 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2018 年 5 月 27 日
Lovely hotel, staff friendly helpful clean
Lovely hotel value for money Staff excellent massages brilliant
Out of town a little bit but taxi's and tutus at the door
Lesley
Lesley (4 晚行程)
Wotif 真實旅客評價
4/10 一般
2018 年 4 月 2 日
OK but not as advertised
This hotel was ranked as a 4 star. Based on other hotels that I have stayed at in Siem Reap it is a 3 star. At one point it was probably very nice, but they have not completed regular maintenance and it is getting old. As an example, the tub was nasty and the shower head spayed in all directions. The bed was so hard, it was more comfortable to sleep on the floor. They will give you an extra thread bear duvet though. Breakfast was the same for the eleven days that I stayed and catered to Asian guests. The windows and walls are very thin and you hear everything. There is no flat screen tv, it is an old tube tv.
The spa was only staffed in the evening on some days. When I asked about this I was assured some one was there. My room was close to it and I walked by each time I left my room with no one there and they never answered the phone. The “fish spa” was also nasty. The tanks are much cleaner at the market. The pool was very nice and clean. It would be nice if they had music playing and made it more festive. They use the day to do maintenance around the hotel grounds because most people are at the temples during this time. If you are looking to relax, this is not the place.
Connie
Connie (11 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2018 年 3 月 1 日
Bed bugs and no one wanted to hear about it!! Spoke with the manager but he couldn’t offer me a refund or any compensation. I have scars all over my body. How can I be happy with that!!
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2018 年 2 月 21 日
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2017 年 12 月 9 日
L' hôtel est construit dans un cartier retiré
Dès le départ on a des problèmes de prise en charge des petits déjeuners qui ont été achetés lors de la réservation . A notre arrivée, après une discussion houleuse, l'hôtel a fini par accepter la prise en charge. Il faut noter que vous avez contacter l'hôtel avant pour ces problèmes et vous avez accepté de les prendre en charrge sur présentation de la facture de ses petits déjeuners. Le séjours s'est bien passé.
sary
sary (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2017 年 6 月 21 日
Yong S Kim
Yong S Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2017 年 4 月 6 日
Great hotel
Clean, great amenities, excellent breakfast buffet, friendly and helpful staff. Walkable, if you don't mind a decent walk (took us about 30min to the centre of Siem Reap town). Would stay again.
Ben
Expedia 真實旅客評價
4/10 一般
2017 年 4 月 2 日
hotel close to central market
The lifts did not work during my stay. The hotel is close to central market.
Alex
Expedia 真實旅客評價
6/10 不錯
2017 年 3 月 21 日
Good value hotel
A old style hotel good value for money
Close to shopping and pub street by tuk tuk $2
Breakfast swimming area etc are ok and good
Emmanuel
Hotels.com 真實旅客評價
6/10 不錯
2017 年 3 月 15 日
For the price of $28 per night it was very good. However, if the normal price is over $50 I would say it is only average. It was noisy from the next door bathroom. Could hear people talking outside along the corridor. Breakfast was ok as was primarily suited for Asian customers.
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2017 年 3 月 6 日
Only if ur desperate
A terrible location & next door to a wedding reception, the noise from the reception is unbearable, i checked in at 2pm & checked out 3pm
mick
Expedia 真實旅客評價
10/10 完美
2017 年 2 月 21 日
Very good Hotel
Oen of the nice hotel in Siam reap and even in cambogia.. nice pool and rooms.
hello there
Expedia 真實旅客評價
10/10 完美
2017 年 2 月 19 日
One of the best Hotels in Siam Reap
Very nice location and very good rooms, the pool is great and they have very nice offers for services.
Ty
Expedia 真實旅客評價
4/10 一般
2016 年 12 月 30 日
Decent place
The property is dated, and the furnishing reflects it. The rooms are spacious and large, but there are challenges for foreign visitors with respect to wifi networks, service facilities in the room etc. Language skills among the management and staff- both at front office and service team leave some to be desired. When we ordered packed food for vegetarians, with complete details repeated back to us and still end up getting a meat filled meal, it is tough to know what to say and do...but, definitely a good property, even if the surrounding areas/ locality is not something much to write home about.
Murali Sankar
Hotels.com 真實旅客評價
6/10 不錯
2016 年 7 月 25 日
Solo Traveler on a Budget
Decent room for less than $30 a night
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2016 年 7 月 25 日
Value for a simple room
The room was smaller than expected, but still worth the price I showed. There really wasn't anything to do in the neighborhood, and the hotel is located at the end of a muddy and dirty alley strewn with trash so I don't suggest walking outside to the main road. There is ease in hailing a tuk tuk however, so one does not really need to venture past the driveway ever.