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SUNRISE Crystal Bay Resort - Grand Select

5.0 star property
Luxury beachfront resort with spa, near Senzo Mall

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Photo gallery for SUNRISE Crystal Bay Resort - Grand Select

3 outdoor pools, open 9:00 AM to 5:00 PM, pool umbrellas, sun loungers
Crystal Jacuzzi Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated
Terrace/patio
Jacuzzi Suite, Sea view (Posh Club) | View from room
Jacuzzi Suite, Sea view (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis
At SUNRISE Crystal Bay Resort - Grand Select, you can indulge in a free breakfast buffet and enjoy beachfront dining with stunning views. With 6 on-site restaurants, multiple pools, a swim-up bar and windsurfing opportunities nearby – this resort offers an unforgettable experience. Past guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Free breakfast
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 9 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
$275 nightly
The total price is $322
Oct 8 - Oct 9
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Jacuzzi Suite (Posh Club)

Executive Jacuzzi Suite (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Executive Jacuzzi Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 969 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Family Suite, Partial Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 473 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Jacuzzi Suite, Sea view (Posh Club)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1076 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Suite (Posh Club)

Presidential Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Presidential Suite (Posh Club)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View | 1 bedroom, free minibar, in-room safe, individually decorated

Deluxe Room, Pool or Partial Sea View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 452 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Swim UP Room

Deluxe Swim UP Room | 1 bedroom, free minibar, in-room safe, individually decorated

Deluxe Swim UP Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Royal Suite, Sea View (Posh Club)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1324 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club) | Private pool

Pool Suite, Sea View (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1022 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Junior Swim Up Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Swim UP Suite (Posh Club)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 581 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | 1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 474 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Crystal Jacuzzi Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1292 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Pool
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9.0 out of 10, Wonderful, 498 reviews
$145 nightly
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Oct 24 - Oct 25
Total with taxes and fees
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About the neighborhood

Map
KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate

What's nearby

  • Senzo Mall - 9 min walk - 0.8 km
  • Desert Rose Aqua Park - 14 min walk - 1.2 km
  • Hurghada Grand Aquarium - 4 min drive - 4.2 km
  • Marina Hurghada - 18 min drive - 18.8 km
  • Hurghada City Center - 21 min drive - 21.5 km

Getting around

  • Hurghada Intl. Airport (HRG) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • â€ȘLobby Bar at Sunrise Mamlouk Palace Resort - ‬3 min walk
  • â€ȘChili's - ‬19 min walk
  • â€ȘMcDonald's - ‬19 min walk
  • â€ȘPizza Hut - ‬19 min walk
  • â€ȘBrioche Doree - ‬20 min walk

About this property

SUNRISE Crystal Bay Resort - Grand Select

Placing you within a 10-minute walk of Red Sea, SUNRISE Crystal Bay Resort - Grand Select offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. The Gallery, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 9 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

All inclusive

All-inclusive room rates at SUNRISE Crystal Bay Resort - Grand Select are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and Ă  la carte meals, snacks, and select beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Soccer
Tennis

Lessons/classes/games

Aerobics
Yoga

At a glance

DONE

Hotel size

    • 364 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 9 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Table tennis
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.

Dining

The Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Manohar - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Elia - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Felucca - This beachfront seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Dalila - Overlooking the ocean, this restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: USD 0
  • New Year's Eve (December 31) Gala Dinner per child: USD 110 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Children under 11 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

SUNRISE Crystal
SUNRISE Crystal Bay Resort
SUNRISE Grand Select Crystal Bay
SUNRISE Grand Select Crystal Bay Hurghada
SUNRISE Crystal Bay Resort Hurghada
SUNRISE Grand Select Crystal Bay Resort Hurghada
SUNRISE Select Crystal Bay Resort
SUNRISE Crystal Bay Hurghada
SUNRISE Crystal Bay
SUNRISE Grand Select Crystal Bay Resort
Sunrise Crystal Grand Select
SUNRISE Crystal Bay Resort - Grand Select Resort
SUNRISE Crystal Bay Resort - Grand Select Hurghada
SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

Frequently asked questions

Does SUNRISE Crystal Bay Resort - Grand Select offer free cancellation for a full refund?

Yes, SUNRISE Crystal Bay Resort - Grand Select does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SUNRISE Crystal Bay Resort - Grand Select?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at SUNRISE Crystal Bay Resort - Grand Select?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at SUNRISE Crystal Bay Resort - Grand Select?

Yes. Parking spots may be limited.

Is airport shuttle service offered by SUNRISE Crystal Bay Resort - Grand Select?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.

What are the check-in and check-out times at SUNRISE Crystal Bay Resort - Grand Select?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at SUNRISE Crystal Bay Resort - Grand Select and nearby?

Have fun with onsite activities like windsurfing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. SUNRISE Crystal Bay Resort - Grand Select also has 9 bars, a private beach, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near SUNRISE Crystal Bay Resort - Grand Select?

Yes, there are 6 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does SUNRISE Crystal Bay Resort - Grand Select have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around SUNRISE Crystal Bay Resort - Grand Select like?

SUNRISE Crystal Bay Resort - Grand Select is a short 10-minute walk from Red Sea and 17 minutes' walk from Senzo Mall.

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Reviews

SUNRISE Crystal Bay Resort - Grand Select Reviews

9.2

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The beach was cool and clean with a variety of activities and delicious snacks available. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Food
Room
Beach
Restaurant
Service staff
Recreation
Indian restaurant
Drinks
Entertainment
Accomodation Type

Reviews

10/10 Exceptional

Outstanding hotel with amazing staff.
Mark, 7-night trip

10/10 Exceptional

Great Food, Great Staff & Great Beach - Exactly what you Need for a nice calm week off
Christian, 8-night trip

10/10 Exceptional

The resort is amazing, I have been several times but there was an issue with the booking we were unable to resolve. Staff said it was due to the booking made via expedia
Bimla, 7-night trip

6/10 Good

Disappointing, does not feel like 5 star Check in-long and stressful Housekeeping- bedding not getting changed leading to allergies/skin reactions/unable to sleep due to itching Main restaurant-nice food but repetitive Entertainment-lacking in evening Pool bar- helpful & friendly staff Quite hotel, nice grounds, plenty of sun beds Lack of shade in hot weather Would not visit again
Firdaus, 14-night trip

8/10 Very good

Very good place to stay
samer, 4-night trip

10/10 Exceptional

An excellent and memorable holiday. The hotel was great and the staff were exceptionally attentive and accommodating. We had access to the posh club which has a 24 hour butler.
Sri, 6-night trip

10/10 Exceptional

The place is impressive. The best resort I have ever visited. Very clean, with many choices in food and drinks. What makes this place special is its people, a big thank you for the perfect hospitality to Mado, Jimmy, Cooper and Crush from animation team also Aziz from Housekeeping management team. Of course I'll be back next year.
Antreas, 14-night trip

10/10 Exceptional

Great hotel, staff was amazing they went above and beyond to make our stay exceptional. Food was so delicious and so many varieties. Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful. Highly recommend and we will be back again.
Mary, 4-night trip

10/10 Exceptional

Listen, this resort is amazing!!! We were sooo impressed with everything. The food options and the quality of the food is phenomenal and there is always something you will find to enjoy. The only thing we weren’t crazy about was the far walk from our room. Which was completely our fault because we chose sea side view and it was an AMAZING view but it was so far from the lobby and restaurant etc but apart from that, the experience here was perfect. We will definitely come back soon. Thanks for an unforgettable experience!
Chelsea, 7-night trip

10/10 Exceptional

Super
Asim, 6-night trip

8/10 Very good

Definitely a good hotel for families

The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.
Mohammed, 7-night trip

10/10 Exceptional

We stayed 5 nights in June! Everything was perfect. Rooms and all other amenities were clean and top. The only negative was price of hotel taxi and spa! Other than that was relaxing and quit. Beach clean and sandy. We felt like home even they provided us with lunch box at travel day!! Special thanks to sayed from room service!! He was the best! We will come back for sure.
khaled, 5-night trip

10/10 Exceptional

Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.
Sandro Andreas, 8-night trip

8/10 Very good

All good. Nothing to complain.
Ayda, 9-night trip

8/10 Very good

We stayed for 10 days in one of their Junior suites, and while we had a great time, I'm not sure I would rate Crystal Bay as a 5 star hotel. It is however definitely a very good 4 . The hotel has a very large footprint so if you're situated down near the lagoon (as we were) then it can be a bit of a hike to get to the main part of the hotel. The flip side of this is though that the hotel doesn't feel crowded and getting things like loungers or a drink is no problem at all. There is genuinely nothing majorly negative I can say about this hotel, the staff are amazing (shout out to Sameh at the Oasis beach bar), the grounds are immaculate, and the food in the a la carte restaurants is fantastic (Try the Kashmiri Lamb Rogan Josh at Manohar!!!). If I had to mark it down it would be based on the consistency between bars/restaurants i.e. a coffee or drink in one bar can be quite different to the next bar. Also, the people trying to sell you spa or beauty treatments while you are just lying by the beach is quite annoying (we had 4 approaches on our first morning), although we did discover you can grab a red flag from the towel station to combat this.
Crawford, 10-night trip

10/10 Exceptional

Amazing staff and junior suit room seaview

Our stay was perfect. All the staff was super friendly and helpful. The a la carte restaurant Mangal was the best highlight for our evenings. Thanks to chef Mohammed Ibrahim and all the staff there. All the other a la carte restaurants are bad, but staff is trying their best to make you enjoy your meals. The staff deserves the best rating for this review I am writing they made our stay much better then expected. The junior suite with seaview is amazing I recommend this room. The main restaurant only the breakfast is perfect, the lunch, dinner is very bad. Best to eat snacks at Yades at the beach. The Oasis beach bar Mohammed Derar is super super nice great service. Really all of the staff deserves a big appreciation. The animation team is sleeping need some training and experience. The shows are super short and very boring. There is no music in the beach only 3 songs for the whole day.
Angela, 6-night trip

10/10 Exceptional

So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained.
Josephine, 7-night trip

10/10 Exceptional

Mon séjour était magnifique tout est au top vraiment digne d'un 5 étoile
sarah, 6-night trip

10/10 Exceptional

bestes Hotel, super Service :-) immer wieder. war mein 3 Aufenthalt
Dirk, 7-night trip

10/10 Exceptional

Muhammed, 5-night trip

8/10 Very good

Wunderschöne Anlage mit großem Potenzial – fast perfekt!Wir haben einige wundervolle Tage im SUNRISE Crystal Bay Resort -Grand Select- verbracht. Die Anlage ist großzĂŒgig, sehr gepflegt und einfach traumhaft schön gestaltet – ein echter Ort zum WohlfĂŒhlen.Das höhere Management und besonders unsere persönliche Betreuerin Hager verdienen ein großes Lob: Sie ist ein wahrer Engel auf Erden! Mit ihrer warmherzigen Art und ihrem Engagement hat sie wirklich versucht, all unsere WĂŒnsche zu erfĂŒllen. Das hat unseren Aufenthalt noch besonderer gemacht. Vielen Dank! Wir waren als Posh-Up GĂ€ste mit besonderen Leistungen im Hotel, ich war mit meinen zwei erwachsenen Kindern dort – einer davon ist ein junger Mensch mit Down-Syndrom. Insgesamt hatten wir eine schöne Zeit, aber leider möchten wir auch einen Punkt ansprechen, der uns etwas enttĂ€uscht hat:Der Service durch einige Kellner in allen Bereichen (Restaurant, Bars, Strand etc.) war leider nicht auf dem Niveau, das wir bei einem Hotel dieser Klasse erwartet hĂ€tten. Wir fĂŒhlten uns hĂ€ufig ĂŒbersehen oder nicht willkommen – was uns verwundert hat, da wir stets freundlich, respektvoll und offen aufgetreten sind. Es ist schwer zu sagen, ob es sich um ein grundsĂ€tzliches Problem handelte oder ob es nur unsere persönliche Erfahrung war. AuffĂ€llig war, dass einige ServicekrĂ€fte ĂŒberfordert und sehr gestresst wirkten.Trotzdem: Die positiven EindrĂŒcke ĂŒberwiegen – insbesondere durch das Engagement des oberen Personals und das tollen Ambiente.
Semra, 7-night trip

10/10 Exceptional

Christoph, 9-night trip

10/10 Exceptional

Excellents confort et services

Accueil trĂšs confortable avec un jus de fruit frais dans un magnifique hall. ArrivĂ©s en avance pour le check-in, On nous a tout de suite orientĂ©s vers le restaurant (l’hĂŽtel semble 100% all inclusive). Il y a 7 restaurants, mais rien que le buffet principal Ă©tait parfait (variĂ©tĂ© (avec changements tous les jours) qualitĂ© et propretĂ©. Le service des boissons Ă©tait rapide et les serveurs trĂšs professionnels. La terrasse ombragĂ©e Ă©tait particuliĂšrement agrĂ©able. La chambre Ă©tait spacieuse , trĂšs propre (sans sable!) et la salle de bain fonctionnait parfaitement. 2 petites bĂ©mols: le matelas du lit supplĂ©mentaire pourrait ĂȘtre meilleur et la Clim pourrait ĂȘtre un peu plus basse (il fait 30degres la nuit Ă  l’extĂ©rieur). L’extĂ©rieur est splendide, avec de trĂšs belles piscines et une plage privĂ©e trĂšs bien amĂ©nagĂ©e. Il est toujours possible de trouver de quoi s’allonger confortablement Ă  l’ombre. LĂ  encore, le service est partout: personnel souriant, discret, efficace. Le restaurant de la plage est vraiment trĂšs agrĂ©able. HĂŽtel rĂ©cemment rĂ©novĂ© (visiblement) avec un trĂšs haut niveau de prestation. Excellent.
4-night trip

10/10 Exceptional

Anna Kristensen, 1-night trip

10/10 Exceptional

Leigh, 7-night trip