HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers a luxurious retreat with an international cuisine restaurant and 24-hour health club. Relax on the sun-kissed terrace or engage in archery activities while your little ones enjoy the playground. With free in-room WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.
Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
US Consulate General Guadalajara - 5 min drive - 4.2 km
Expo Guadalajara - 6 min drive - 5.4 km
Akron Stadium - 6 min drive - 5.4 km
Basilica de Zapopan - 10 min drive - 7.3 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive
Airport drop-off service
Area shuttle (surcharge)
Restaurants
Starbucks - 8 min walk
La Santa Cruz - 7 min walk
Don Rojo - 9 min walk
Vips - 12 min walk
Sirloin Stockade - 6 min walk
About this property
HG Hotel
At HG Hotel, you'll be within a 10-minute drive of Andares Shopping Center and Expo Guadalajara. Guests can visit the 24-hour health club for a workout or grab a bite to eat at KAFEI, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, US Consulate General Guadalajara and Akron Stadium are within a short drive. The helpful staff and location get good marks from fellow travelers.
At a glance
DONE
Hotel size
75 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Free covered onsite valet parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport drop off (available 24 hours)*
DONE
Offsite
Area shuttle within 2 kilometers*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Working away
24-hour business center
Meeting rooms
Conference space (538 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour health club
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 51
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Accessible airport shuttle
Magnifying mirror
Grab bar near toilet
Toilet grab bar height (inches): 45
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
6 stairs to reach property
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
KAFEI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
Airport shuttle service is offered for an extra charge of MXN 600.00 per vehicle. Maximum occupancy 4
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of MXN 600 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 600 (subject to availability)
Children & extra beds
Cribs/infant beds are available for MXN 400 per night
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan
Frequently asked questions
Does HG Hotel offer free cancellation for a full refund?
Yes, HG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HG Hotel?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by HG Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 600.00 per vehicle.
What are the check-in and check-out times at HG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 600 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 600 (subject to availability). Contactless check-out is available.
Is there an onsite casino at HG Hotel?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
What is there to do at HG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour health club.
Are there restaurants at or near HG Hotel?
Yes, KAFEI offers international cuisine.
Does HG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around HG Hotel like?
HG Hotel is a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and 18 minutes' walk from Metropolitan Park. Travelers say this hotel is in a good location.
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Reviews
HG Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.2
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Bed
Shopping malls
Restaurant
Amenities
Food
Lobby
Car
Reviews
10/10 Exceptional
Apr 15, 2025
Excelente servicio
Muy buena estancia
Flor
Flor, 4-night trip
10/10 Exceptional
May 20, 2025
Excelente lugar y muy buena ubicación cerca de plaza galerías y lugares a donde ir a desayunar
Juan
Juan, 1-night trip
10/10 Exceptional
May 18, 2025
Comodidad, tranquilo y excelente ubicación
El personal muy amable, las instalaciones muy bonitas y muy bien ubicadas.
Karina
Karina, 1-night trip
10/10 Exceptional
Jun 14, 2025
Muy amable el personal
Miguel Angel
Miguel Angel, 1-night trip
10/10 Exceptional
Jul 31, 2025
Lugar accesible
Arturo
Arturo, 2-night trip
10/10 Exceptional
Jun 12, 2025
Excellent everything
Liliana
Liliana, 1-night trip
10/10 Exceptional
May 26, 2025
Good Service
Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Erika
Erika, 1-night trip
10/10 Exceptional
Dec 10, 2024
Muy cómodo y un restaurante en el hotel con un excelente servicio.
Andi
Andi, 1-night trip
10/10 Exceptional
Feb 4, 2025
Muy amable el personal, limpia las habitaciones, y centrica para mis actividades....
Claudio Jacobo
Claudio Jacobo, 1-night trip
10/10 Exceptional
Apr 29, 2025
Todo muy bien!
YURIKO
YURIKO, 3-night trip
10/10 Exceptional
Jan 23, 2025
Muy amables, tienen buenas instalaciones y en mi siguiente visita me volvería a hospedar con ustedes.
Jesus Abraham Carbajal
Jesus Abraham Carbajal, 1-night trip
10/10 Exceptional
Feb 1, 2025
Very quiet rooms,gut lokation,nice service
Marek
Marek, 2-night trip
10/10 Exceptional
Jun 19, 2025
Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Vicente
Vicente, 2-night trip
10/10 Exceptional
Apr 8, 2025
Excelente muy confortable y limpio
Verified traveler
2-night trip
10/10 Exceptional
Apr 10, 2025
Es un hotel que tiene lo necesario. Las habitaciones limpias
Edgar Abdiel Abad
Edgar Abdiel Abad, 1-night trip
6/10 Good
Aug 18, 2025
Siempre por lo general llegó a este hotel pero está ocasión nos cambiaron de cuarto por la TV no funcionaron y los que nos apoyaron fueron el recepcionista y la persona que apoya con las maletas muy amables
Gustavo
Gustavo, 1-night trip
10/10 Exceptional
Aug 21, 2024
Muy buen hotel
Armando
Armando, 1-night trip
8/10 Very good
Dec 30, 2024
Buen hotel, nos quedamos en la junior suite con tina de hidromasaje y funcionó muy bien, estuvimos muy a gusto
Alberto
Alberto, 1-night trip
10/10 Exceptional
Jan 12, 2025
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
evelyn
evelyn, 1-night trip
10/10 Exceptional
Aug 25, 2024
Excelente espacio, de mis favoritos para hospedarme
Miguel
Miguel, 2-night trip
10/10 Exceptional
Mar 18, 2025
Ubicacion
jorge bernabe
jorge bernabe, 2-night trip
10/10 Exceptional
Jan 28, 2025
Me gustó mucho la ubicación, está a un costado de Galerías y de Costco.
Luis Gustavo
Luis Gustavo, 1-night trip
8/10 Very good
Jan 17, 2025
Fue una estadía tranquila, lugar limpio, cuartos limpios, restaurante con comida rica! Muy buena ubicación! Recomendado!
Adriana
Adriana, 2-night trip
10/10 Exceptional
Mar 22, 2025
Great service and attention.
Martín
Martín, 1-night trip
8/10 Very good
Apr 9, 2025
Es comoda, accesible, limpia, los recepcionistas bien; mejorar la sazón del restaurante