我可否免費取消皇家莊園 - 全包式住宿的預訂，並獲發全額退款？

可以。皇家莊園 - 全包式住宿在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

皇家莊園 - 全包式住宿是否設有泳池？

是的，此住宿設有6 個室外泳池及兒童泳池。

皇家莊園 - 全包式住宿是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

皇家莊園 - 全包式住宿是否設有店內泊車位？

是的，此住宿設有免費代客泊車服務。

皇家莊園 - 全包式住宿的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：00:00。退房時間為 11:00。延遲退房收取 USD600 附加費 (因應供應情況而定)。住宿可提供特快退房服務，亦設零接觸登記入住與退房服務。

皇家莊園 - 全包式住宿是否附設娛樂場？

否，此住宿不設娛樂場，但里維埃拉大賭場 (14 分鐘車程外) 就在附近。

皇家莊園 - 全包式住宿店內與附近有什麼好玩？

你可享受划橡皮艇、帆船及浮潛等店內活動的樂趣，並到店內網球場精進球技。店內其他休閒康樂節目包括健身班、籃球及排球。你可享用 SPA 服務，或浸泡在 4 個熱水浴缸之一內療癒五感。皇家莊園 - 全包式住宿亦備有2 間池畔酒吧、3 間酒吧、桑拿、土耳其浴、電子遊戲室及花園。

皇家莊園 - 全包式住宿內或附近是否設有餐廳？

是的，店內有 5 間餐廳，坐擁海濱用餐區、亞洲菜及園景。

皇家莊園 - 全包式住宿是否設有戶外私人空間？

是的，每間客房都配備陽台。

皇家莊園 - 全包式住宿附近區域有何特色？

皇家莊園 - 全包式住宿位於科拉索爾，短短 11 分鐘步程即達Chun-Zumbul（潛水點）。旅客都表示，此住宿位置便利。

卡曼海灘皇家莊園 - 全包式住宿優惠

Q: 皇家莊園 - 全包式住宿是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 皇家莊園 - 全包式住宿是否設有店內泊車位？

是的，此住宿設有免費代客泊車服務。

Q: 皇家莊園 - 全包式住宿是否設有戶外私人空間？

是的，每間客房都配備陽台。

10/10 完美

2025 年 9 月 22 日

Great food. Fantastic Service all around.

Todd (4 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 8 日

The hotel staff was extremely pushy, trying to get you to listen to the time share speeches which was an hour and a half. Beaches were not nice, lots of seaweed and very small. There was not enough for kids to do. Those with time shares got top notch service, those without did not. I would not stay here again. Not worth the money.

Jacki (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 25 日

Recomendable

Muy agradable todo

Carlos Javier (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

La atención proporcionada por la recepción en especial el Sr Edin Aguilar fue muy buena, y atendió todas nuestras dudas.

victor (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 30 日

Great for families

Great resort for family filled with a lot of activities

ROMUALDO (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Excelente para descansar

Muy bonito hotel. Siento que es para 100% familiar, muy relax, calmado. Encuentras de todo. La villa que rente contaba con jacuzzi, sala cocina comodet en fin. Era un departamento enorme.

Manuel Eduardo (3 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 20 日

Silvia Nathalie (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 20 日

The suites exceeded my expectations, housekeeping was great, very friendly and helpful staff. Suites are basically an apartment, with kitchen, balcony jacuzzi tub. Concierge Octavio(especially) was very engaging, helpful and welcoming. The onsite market was great also. Whenever returning to PDC I definitely would consider returning

Sargassum season July17th, staff tried to keep up with it the best they could.

robin travis (6 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 19 日

The staff and the location were wonderful! Anyone booking here must understand that it is a timeshare and members have priority. This means you could be asked to change rooms during your stay and booking in the nice restaurants is difficult. My air conditioner didn’t work the entire week and they didn’t resolve this situation.

Jane (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 19 日

Our entire family of 5 was so impressed by everythig about the Royal Haciendas experience. Our room was a 2 bedroom family suite and had everything we needed and much more. The room location was perfect and right across from one of the children's play pools and close to the main lobby and market. The food at every location we tried was delicious and service was impeccable. The staff take pride in what they do and go out of their way to welcome you "home". We can't wait to come back!

Elyse (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 17 日

Royal Hacienda was a good experience. Everyone was cordial and respectful. I would h e liked more restaurant options but above all the food in Kinoko was great.

Monica (8 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 17 日

Everything excellent the staff and location

Juana (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 17 日

El hotel en general está muy bueno. Las habitaciones son muy cómodas, la comida excelente ya que cuentan con un menú muy variado. Personal amable. Lo único q no nos gustó fue la playa que no está en buenas condiciones.

Vladimir Martinez (7 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 17 日

Geraldine (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 17 日

The room size was perfect for a family! The restaurants were good but limited, it was difficult to make reservations as well. They had a good amount of pools but could use some updated slides for big kids. Overall the majority of the staff was amazing and we enjoyed our stay.

Julie (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 17 日

Glenda (7 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 17 日

Miguel (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 17 日

This our first visit at the Royal Resorts. Kids had good time. Good atmosphere and decent variety of foods. The overall services were good as well.

ammar (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 17 日

Resort was filled with activities, transport was available for activities outside the resort. Food was good/ok. Would go back again!

Luis Darian Gonzalez (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Lisa (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 16 日

Ana Patricia (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 15 日

This property has many great things. The food was fantastic, probably the best quality food I have had at an all inclusive and I have been to 30+. The pools bars had great food and options, the pizza place was fantastic, the 2 reservation restaurants were great. the rooms were awesome. We had a 2 bedroom suite which was so nice for out family of 5. Pools were great, very clean. I liked the size of the resort, very walkable. Not crowded ever at the pool or anywhere. The things that I didn't love, the reservation system for dinners. You had to call every morning at 8:00 to get a reservation for that night which means I had to get up at 8:00 every day which wasn't super fun on vacation. But the worst part was when you called at 8:00, they only had reservations available for 5pm or 9pm. We did get reservation for a couple of night and when we went the restaurant was 1/2 full. Very annoying and dysfunctional reservation policy. But like I said the food was very good at the other restaurants but would have been nice to have dinner at normal times. They other thing that I didn't like was they alcohol policy. No alcohol served before 11 am and no alcohol served after 11 pm. Anywhere. And room service was very stingy on alcohol as well. I have never been to an all inclusive that didn't have late night options. There was very little "night life". The shows were hit or miss, there is no club or anywhere really to do anything at night other than the lobby bar which had live music at 8pm

Kira (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Tudo de bom...

O lugar é incrível e enorme. Têm vários eventos que ficam num painel e você pode desfrutar de todos eles, sendo a maioria para as crianças. Há um grande restaurante que fica na beira do mar onde são servidos o café da manhã e o jantar que é temático. Na beira de cada piscina fica mais um restaurante que serve mais petiscos e hambúrgueres e há mais dois que são especializados em carnes e outro em comida na chapa, ambos maravilhosos, sem contar com as bebidas que tem para todos os gostos. Tem também um grande bar com bebida à vontade. Ponto negativo: os pássaros que insistem em roubar restos de comida e até mesmo os pães que ficam dentro de cestos no café da manhã, por não terem uma cobertura para não deixá-los avançarem.

7 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 15 日

The pros of this hotel are the staff the spa and the rooms. I really wanted to love this hotel but feel that there were lots of cons. First, the never ending sales pitch. We were told to attend a 90 minute presentation which turned into two hours. The sales individuals demeanor completely changed once we made it clear we were not buying. A total of 3 people pitched different things to us, the last lady cut me off mid sentence very rudely as if I was not understanding what she was selling. We lost power 4 of the 6 days we were there. It would have been nice if the hotel offered some sort of perk as people pay lots of money to be there and it ruined a big part of the vacation. We even had to reschedule our massage due to the outage which caused us to miss out on other planned activities. One of the reasons I booked this hotel was for the “night shows”. We didn’t get to see either show as the first one was canceled due to the power outage and the second we were told by our concierge was out of room and was also not part of the all inclusive. We also were unable to get into the restaurants due to lack of availability.

Francisca (5 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 15 日

Carlos Alejandro (5 晚行程)

Expedia 真實旅客評價

皇家莊園 - 全包式住宿

The Royal Haciendas All Inclusive

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Deluxe Junior Suite 2 Children Stay Free

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豪華套房, 1 間臥室, 海景

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標準客房 (Run of the House)

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