Check in was simple. Received and email the day before trip with check in instructions and directions. The property was well maintained. Enjoyed having the swimming pool and private access to the beach. This side of Grace Bay has less crowds than the east side. If you like being away from all the crowds and having a semi private section of beach, this is the place to stay.
Robert
Robert (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 23 日
Poor and Rude Customer Service
lasana
lasana (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 23 日
Beautiful apartment very spacious and clean. Luz was very friendly and amazing. We highly recommended the Grace Bay Villa.
Simona
Simona (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 18 日
Grace Bay Beach Ocean Villas needs to be on your target list of exceptional facilities if you want a romantic spot for vacationing. The Villas have everything you want/need and the grounds are pristine and relaxing. A paved walkway to your private beach from which you can walk 20 minutes west to Smiths Reef or 40 Minutes east to the Bite – both great snorkeling. Have meals in your Villa (Great IGA a short drive away)or dine on Conch at the Shark Bite and other restaurants only a 7 minute walk from the Villa. A Side Note: We managed to leave our iPhone behind by mistake and the management/staff team tracked us down for its return - - just a commentary on the tone of the Villas Team.
Fredrick
Fredrick (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 16 日
We absolutely loved our stay at this property! The Villa was spacious, clean, came equipped for us to cook our meals and the best onsite staff, Luz. She was the sweetest woman! The pools were amazing as was the short walk to the beach. Our teenagers loved it as well. Very quiet and tranquil, gave us time to really relax with everything we needed and wanted to close by! the street itself is extremely safe. We ate to the local restaurants which were amazing! We highly recommend Mango Reef! We adopted a puppy from Potcake Place just mintues away from our villa. THANK YOU!! We look forward to retruning!
Karen
Karen (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 8 日
LYZA YVONNE
LYZA YVONNE (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 2 日
Beautiful villas in a great location with excellent staff. Walking distance to some good restaurants and the beach.
The only real downside is that Turtle Cove is blindingly overlit and so is the beach, killing what should be a very charming nighttime vibe.
David
David (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 20 日
This is a beautiful and clean villa. The accommodations were spacious and comfortable. We highly recommend the Grace Bay Vila.
mariana sandoval
mariana sandoval (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 9 日
It was the off season so it was very peaceful and quiet. The private beach is beautiful and calm.
The destination is a bit remote, so a car is necessary. There was a lack of communication, I emailed and messaged 4 days prior to check-in with no response.
The property is located in a warm and humid climate - and since there are no stores nearby - the least you could they could do is provide a few bottles of water in each villa (I asked other guests and they had no water provided either)
My room wasn’t serviced ONCE during my 3 day stay.
I asked for a 1 hour late check out due to my flight delay and the property seemed pretty much empty and was told no. I hadn’t seen another guest in 2 days!!!
Travelling alone and without a vehicle it would have been nice to have a bit better customer service. I travel VERY often and I’ve been to over 90 countries and while I liked the property - the customer service left a lot to be desired.
Would not stay there again.