4/10 一般
2024年11月4日
One word - NOISY. The walls are paper thin - we could hear the people in the next room talk, sneeze, use the restroom, and other things best not articulated, which was horrifying for our child. We still cannot understand why staff put our family in a room next to a couple when all the other rooms were empty. When we decided to check out early after one night because of the noise (both inside and out), staff was unwilling to refund even a single night of our 4 night reservation. The woman at the front desk offered to talk to the manager to see if there was anything she could do. We don’t speak fluent Italian, but we do understand laughter, which they did several times during the conversation and ended in the same result of refusal to refund anything. If you don’t want to be kept up all evening by neighbors or street noise, this is not the place for you!
Rebekah
Rebekah (4 晚行程)
Expedia 真實旅客評價
