Marsden Stay Rotorua

3.0 star property
Glenholme hotel

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Photo gallery for Marsden Stay Rotorua

Reception
Free WiFi, bed sheets
Exterior
Reception
Room amenity
Marsden Stay Rotorua puts you within a 10-minute drive of Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.

Reviews

6.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Daily housekeeping
  • Digital TV service
  • Free self-parking
  • Free toiletries
  • Hairdryer
The current price is HK$460
HK$529 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Suite

Highlights

Heating
Smart TV
2 bedrooms
2 bathrooms
Hairdryer
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Superior Twin Room

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

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About the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Rotorua Central Mall - 8 min walk
  • Tamaki Maori Village - 15 min walk
  • Polynesian Spa - 16 min walk
  • Eat Street - 2 min drive
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Marsden Stay Rotorua puts you within a 10-minute drive of Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.

Languages

English

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 100 per stay

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

Does Marsden Stay Rotorua offer free cancellation for a full refund?

Yes, Marsden Stay Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Marsden Stay Rotorua?

Sorry, pets aren't allowed.

Is parking offered on site at Marsden Stay Rotorua?

Yes, there's free self parking.

What are the check-in and check-out times at Marsden Stay Rotorua?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.

What's the area around Marsden Stay Rotorua like?

Marsden Stay Rotorua is a short 8-minute walk from Rotorua Central Mall and 15 minutes' walk from Tamaki Maori Village.

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Marsden Stay Rotorua Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice staff clean , perfect location
Alaa, 3-night trip

8/10 Very good

Two night stay
The room was very comfy, the fire alarm did go off three times during our two night stay between 11pm and 7am. The recpetionist was very nice and was greatful we were understanding, a complimentary breakfast would have been nice for the inconvenience, but aside from that beautiful cozy room. The pools were not in use due to maintenance which was a shame, I can imagine when they are they are enjoyable.
2-night trip

10/10 Exceptional

Lovely room and staff.
PAM, 1-night trip

10/10 Exceptional

Great beds, fabulous! Close to shops, restaurants etc.
Pieter, 1-night trip

6/10 Good

Good price due to being under construction. No AC
Hannah, 2-night trip

6/10 Good

So so as pool looked not healthy and was In plan sight , I understand they r mid renovation mode and the inside of rooms where done there was still a lot of work to do there hope they get there good luck and parking lot was a little mix up as to where your rooms were
Dennis, 2-night trip

10/10 Exceptional

Management were absolutely amazing and very helpful
Jillian, 2-night trip

6/10 Good

In maintenance, to be tested next time
Hotel in maintenance, minimum furniture in the room, no laundry, no heated pool. The staff is very caring though.
Dominique, 7-night trip

2/10 Poor

Very old building Being renovated however renovation workmanship is poor quality Its a rip off for the price No air-conditioning Very poor water supply seems to have been turned down too low takes a very long time to have a decent shower Bathroom is too small Balcony needs to be done up properly to be able to stand out of the room
Surendra, 1-night trip

10/10 Exceptional

It is renovated and very clean incl. very friendly owner.
Roman, 1-night trip

6/10 Good

stayed only 1 night, beds comfy. The whole building needs revamp
Andrijana, 1-night trip

4/10 Fair

This place is still on renovation and it will be better if they put that on their website so we know this before we booked in..... apart from that it was ok
Michael, 2-night trip

8/10 Very good

Worth giving it a chance
So… my room was great. Updated and clean. Comfortable and good location. Front desk was really helpful. The whole property is being renovated and based on my room, it will be really nice. Just know that currently (Oct 2024), not all the property looked great. Give it a shot though. A little rough still on the exterior but the room was great.
Judith, 2-night trip

8/10 Very good

Walkable distance from -city centre -supermarket Great service Cleanliness is 10/10 No laundry No drinking water No kitchenette facilities
Mareikura, 2-night trip

4/10 Fair

location was good but no air con and looks pretty old. need alot of renovations and upgrades the pool and tv
charanjit, 2-night trip

6/10 Good

Extremely comfortable beds. Bathroom good. However, no refrigerator in the room and the hotel was undergoing renovations.
1-night trip

4/10 Fair

I wish we knew about the renovations before booking, we booked for the pool for our kids, the shower was dirty and the bathroom floor still had dust from the renovations. The bedroom and linen and was amazing, the reception was great. Once the renovations are completed I am sure the place will be amazing.
Arlana, 1-night trip

10/10 Exceptional

Firstly, they are clearly doing some serious renovating, so on the face of it the place can look a little untidy and tired. However, the sections they have renovated are at a very high standard and were very impressive. Looks like this will be an excellent place once all the work is done.
Paul, 1-night trip

8/10 Very good

Great effort on the new upgrades. Would have been good if the finish matched the expensive new furnishings and materials used in the upgrade. Bit of a let down in the finishing of the refurbishment.
Doug, 1-night trip

4/10 Fair

Not all amenities were accessible as portrayed on this site. Pools were closed. Laundry unusable. Nil on-site dining available. Room was tidy upon arrival. First in first served parking.
Trin, 3-night trip

10/10 Exceptional

Currently Marsden Stay is under going a make over. This however did not impact my stay at all. The room I stayed in had been renovated and was lovely and clean. I would only recommend a full length mirror somewhere in the room. I will recommend Marsden Stay and look forward to seeing your upgrades in the future. Best wishes. Gabrielle.
Gabrielle, 1-night trip

4/10 Fair

Dodgy, mostly unclean and run down.
Josette, 2-night trip

8/10 Very good

The property was nice and quiet, staff were amazing. Parking may have been a little inconvenient from where my allocated room was but was not an issue as I was the very last room which seemed to be the only ground floor room with no park but was more happier that the allocated car park was more secure than where my room was. There was no plates bowls or cutlery but plenty of coffee and tea and 2x glasses mugs and wine glasses. TV had very limited channels and almost all were religious, HDMI cable to be brought with if using an Apple product. Overall room nice and tidy, comfortable beds, helpful and friendly staff and located close to the CBD.
Taylor, 1-night trip

8/10 Very good

Being updated but what has been done is good
The King Size room I booked was well appointed and modern. Everything was very clean. Some parts of the hotel are being updated so the stairway seemed to have paint on it tho the corridors were fine. The pool is currently not in use. It’s small but adequate. The area it was in looked fine. The reception and staff were was well done. The restaurant opens in about six weeks approx. Car park well marked. There is no lift but the staff took my heavier bag up for me.
Denise, 2-night trip

8/10 Very good

They are in the middle of renovations when we stayed so the whole place is not quite ready. Not a big deal for us though. In saying that it is evident that the room was put together in a hurry. The room was clean/tidy but not spotless and the net curtains smelled. The beds were true-to-size and very comfortable though. For some reason, there was no fridge in our room but saw other rooms had them. The room is also quite bare (no microwave, no spare towels or bedding and no air conditioning). All in all value-for-money budget accommodation.
Eunice, 3-night trip