Good location, near the city wall,and nice river view. The hotel is a little bit old but its acceptable.
Wing Fai
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 10 日
Shabby appearance.
We stayed for three nights in the suite. Considering that this is advertised as a 4 star hotel. The room was grubby, furnished with mismatched/damaged furniture and had a generally shabby appearance.
Mary
Mary (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 9 日
This might have been a 4* 10 years ago
The hotel is under refurbishment and this is definitely needed. Rooms are very old, furniture has the wear and tear of 20+ yrs of use. Window wouldn't shut properly and could hear traffic at night, room www visibly dirty, condiments not replenished daily on a 3 night stay. Bed and pillows were not good, pool area needs total redoing. Would have raised a far bigger issue if we had been in the hotel much but luckily was a tourist trip.
When I did raise at checkout was really noted just a "sorry that's a pity"
Location is a positive
Shane
Shane (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
Great Stay
Hotel is currently undergoing refurbishment but our experience was a good one. Staff were very helpful to store our bags before check-in. Our room 701 on the top floor was in good condition, spacious and quiet. The air-con was working, if a little noisy, and we had a great view over Derry. I’m sure when complete this will be an excellent hotel.
Holly
Holly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 31 日
Hôtel en travaux chambre vétuste pas de bouteille d’eau dans la chambre il manquait des serviettes de bain et du papier hygiénique.
Plus de place dans le parking alors que j’avais réservé une place pour mon séjour.
Jean marc
Jean marc (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 22 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 22 日
Fuyez !
Je crois ne jamais avoir été aussi déçue d’un hôtel.
Nous avions demandé à l’avance un lit parapluie pour bébé. Ils nous avaient dit que c’était possible.
Au final j ai dû descendre trois fois à la réception pour qu’on finisse par m’en prêter un à 21h
Nous avions une réservation deux adultes et deux enfants. Ils n’ont mis que deux serviettes. Même chose obligé de demander cette fois uniquement deux fois.
Ils ne sont pas très agréables. L’hôtel est vétuste (certes il est en rénovation)
Le petit déjeuner (pourtant très standardisé dans ce coin) était mauvais. Très difficile d’avoir un café.
Nadege
Nadege (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Sharman
Sharman (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Stay somewhere else until the remodeling is finish
Hotel is under construction. No access to lobby except through parking garage. Breakfast dining facilities were relocated to a conference room. Rooms do not have AC (disabled) and the rooms get hot. They provide a fan, but the window to the outside opens only a crack due to safety cord. Terrible nights sleep with stuffy heat in the room and road noise and loud drunks in the late evening. Food service was questionable. Rooms were not consistently stocked. 3 couples had varied amenities or lack there of on the same floor. If the hotel is going to be in a remodeling a discount should be offered for those staying in the old rooms and putting up with the many inconveniences. Definitely not as represented in the offering.
Eugene
Eugene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Dicht bij centrum
Fijn hotel, op zeer korte (loop) afstand van het centrum. Ruime kamer, gijn bed. Ontbijt okay.
D.P.
D.P. (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Breakfast was excellent great choice of food
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 24 日
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
marcel
marcel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Tanya
Tanya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Martine
Martine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 5 日
Helen
Helen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Susanne
Susanne (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
This property is undergoing an extensive renovation however, there is no excuse for dirty cutlery and no attempt to replace when pointed out. Also coffee brought no milk no condiments on the table. Waitress just seem disinterested. I know it’s going through a refurb but they could try and show a bit of warmth to guests. Also bar service quite slow and no urgency to serve waiting guests. Should be transparent on £14 parking fee when making booking.