Appeared to be run down, not as clean as it should be. Front check in staff were helpful and courteous.
Dianna
Dianna (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月16日
Staff was very friendly and accommodating. Room was a little dated, but the bathroom had missing grout in the tiles, cracks in the tiles, sink, and shower pan. Walls are very thin, and I dealt with the people in the room beside me arguing all night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Trecia
Trecia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Crystal and Kevin
Crystal and Kevin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月10日
Alyson
Alyson (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Our stay was ok. Check-in and check-out great. Restaurant hours are screwy. Sign said “open at 7 for breakfast”. Went for breakfast. Not open. Finally opened at 8. Good breakfast & nice and hot & fresh. NO 24 hour coffee station, yet they have a place for it. Not impressed. Have coffee in room , crappy coffee. Beds & pillows comfy, shower good.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Disappointed- hotel needs a refresh.
The hotel USED to be a fantastic place to stay. Our hotel room was very well used. There was crayon on the walls and the lamp shade, the remote and phone were FILTHY. The tile in the bathroom cracked and so was the sink. the trim around the door in the bathroom was moldy from the shower. The linin was clean, however the mattresses when pulled back the sheet we noticed was grossly stained!!. It also was a stifling 72F in there when we walked in. To top it all off - nothing but young hockey players running up and down the hall until 2am, and the alarm clock was set for 6am! So thanks for that. we got little sleep in a very gross uncomfortable room. What happened to the Sheraton?!!! In the am the kids went swimming. I have never witnessed a grosser pool. cracked, and filthy lining. the hot tub had scum floating. The water slide was out of order dispite a note on the door saying "turned on upon request". we asked the front desk employee twice to turn it on. It was not busy so not sure why our request was ignored.
I wish the front desk employee would've asked how our stay was. I don't think we will ever stay there again. It used to be nice and comfortable, in a convenient location in the city. Very unfortunate.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Dan
Dan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Happy with our experience.
Amber
Amber (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
Was quite and safe. Like the underground parking
Steven
Steven (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月20日
My stay was good, may return next time I’m in the city.
Was disappointed with the hot tub though, heat was almost adequate but the jets did not work.
Dennis
Dennis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月16日
Nice stay. Front staff and waitress very accommodating
Sherri
Sherri (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月11日
Lana
Lana (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Maintence of the room was poor. Textured wall had a patch that had been poorly glued over top of whatever issue was existing and was lifting at the edges. The light fixture cover in the shower was not sealed. Light could be seen between the fixture cover and the ceiling. Walls and shower showed poor cleanliness, with pink mold and scale/build up around the edges of the shower glass.
Glenn
Glenn (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月10日
We enjoyed our stay, but the hotel looks tired. Missing knobs on doors, tiles looking like there about to fall off the shower, and holes that need patching as well as a patch in the wall appear where it looks like they’ve cut a hole in behind that was poorly patched. The beds were super comfortable and rooms were clean.