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Grand Hyatt Shenzhen

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near The MixC Shopping Mall

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Experience luxury at Grand Hyatt Shenzhen, where shopping and relaxation blend seamlessly. Unwind with a spa treatment or yoga class, then enjoy a meal at one of the 5 on-site restaurants. With an outdoor pool and free self-parking, this hotel offers convenience alongside its great location near Luohu Port.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 13 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$901
HK$1,051 total
includes taxes & fees
28 Dec - 29 Dec

Why we love this property

Spa and serenity escape
Daily spa services include massage, aromatherapy, and body wraps at this hotel. The fitness room and yoga classes offer active rejuvenation.
Luxury with style
This luxury hotel boasts meticulously curated decor and designer stores. Guests savour elegant styling in a setting that elevates travel experiences.
Culinary extravaganza
Culinary adventures begin with 5 diverse restaurants, a cafe, and 2 bars at this hotel. Private dining options and buffet breakfast add to the feast.

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Premier Suite

Minibar, in-room safe, individually decorated, desk

Premier Suite

  • Sleeps 2

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

  • Sleeps 2

View all photos for 1 King Bed Club Access

Lounge

1 King Bed Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Club Access Deluxe

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Bathrobes
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Bed Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Bathrobes
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Minibar, in-room safe, individually decorated, desk

Grand Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

Minibar, in-room safe, individually decorated, desk

1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Bathrobes
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, individually decorated, desk

2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Bathrobes
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (with club access)

Living area

Apartment, 1 Bedroom (with club access)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bath and shower
Bathrobes
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Club Access

Minibar, in-room safe, individually decorated, desk

2 Twin Beds Club Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Living room

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Minibar, in-room safe, individually decorated, desk

Premier Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
LED TV
Separate bath and shower
Bathrobes
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Beds View

Minibar, in-room safe, individually decorated, desk

Twin Beds View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed View

Minibar, in-room safe, individually decorated, desk

1 King Bed View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bath and shower
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Family Friendly Deluxe Room

Minibar, in-room safe, individually decorated, desk

Family Friendly Deluxe Room

  • Sleeps 2

View all photos for Family Friendly Deluxe Room

Minibar, in-room safe, individually decorated, desk

Family Friendly Deluxe Room

  • Sleeps 2

View all photos for Club Twin Room

Lobby

Club Twin Room

  • Sleeps 2

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
2 bedrooms
Separate bath and shower
Bathrobes
Private bathroom
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Suite (Chairman)

Minibar, in-room safe, individually decorated, desk

Suite (Chairman)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bath and shower
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Separate bedroom
Separate bath and shower
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, individually decorated, desk

Presidential Suite

  • Sleeps 3

View all photos for Deluxe Room - Double Occupancy

Minibar, in-room safe, individually decorated, desk

Deluxe Room - Double Occupancy

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, individually decorated, desk

Family Suite

  • Sleeps 3

View all photos for 2 Twin Bed

Minibar, in-room safe, individually decorated, desk

2 Twin Bed

  • Sleeps 2

View all photos for Family Deluxe Room (Double Bed)

Minibar, in-room safe, individually decorated, desk

Family Deluxe Room (Double Bed)

  • Sleeps 2

View all photos for Family Room (2 Beds)

Minibar, in-room safe, individually decorated, desk

Family Room (2 Beds)

  • Sleeps 4

View all photos for Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Minibar, in-room safe, individually decorated, desk

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

  • Sleeps 4

View all photos for Cherry Maruko Deluxe Family Room

Minibar, in-room safe, individually decorated, desk

Cherry Maruko Deluxe Family Room

  • Sleeps 2

View all photos for Ultraman Family Suite

Minibar, in-room safe, individually decorated, desk

Ultraman Family Suite

  • Sleeps 2

View all photos for Grand Executive Suite

Minibar, in-room safe, individually decorated, desk

Grand Executive Suite

  • Sleeps 2

View all photos for Grand Suite

Minibar, in-room safe, individually decorated, desk

Grand Suite

  • Sleeps 2

View all photos for Grand Club Deluxe Room

Minibar, in-room safe, individually decorated, desk

Grand Club Deluxe Room

  • Sleeps 2

View all photos for Club King Room

Minibar, in-room safe, individually decorated, desk

Club King Room

  • Sleeps 2

View all photos for Grand Deluxe Room

Minibar, in-room safe, individually decorated, desk

Grand Deluxe Room

  • Sleeps 2

View all photos for Family-friendly Family Room

Minibar, in-room safe, individually decorated, desk

Family-friendly Family Room

  • Sleeps 2

View all photos for Grand Suite · Living Grand

Minibar, in-room safe, individually decorated, desk

Grand Suite · Living Grand

  • Sleeps 2

View all photos for Grand Executive Suite · Living Grand

Minibar, in-room safe, individually decorated, desk

Grand Executive Suite · Living Grand

  • Sleeps 2

View all photos for Club Family One-Bedroom Apartment

Minibar, in-room safe, individually decorated, desk

Club Family One-Bedroom Apartment

  • Sleeps 2

View all photos for One king bed view

Minibar, in-room safe, individually decorated, desk

One king bed view

  • Sleeps 2

View all photos for Two twin beds view

Minibar, in-room safe, individually decorated, desk

Two twin beds view

  • Sleeps 2

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Futian Shangri-La Shenzhen
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9.0 out of 10, Wonderful, 828 reviews
The price is HK$954
HK$1,112 total
includes taxes & fees
21 Dec - 22 Dec
Futian Shangri-La Shenzhen
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About the area

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Shenzhen Grand Theater - 11 min walk - 1.0 km
  • Luohu Commercial City - 16 min walk - 1.3 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Luohu Port - 5 min drive - 1.8 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 17 min walk
  • Hong Kong Lo Wu Station - 27 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Guomao Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Terrazza - ‬7 min walk
  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪1881 - ‬6 min walk
  • ‪迎喜皇宫 - ‬4 min walk
  • ‪The Grand Club - ‬6 min walk

About this property

Grand Hyatt Shenzhen

When you stay at Grand Hyatt Shenzhen, you'll be a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and China Lodge, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a fitness centre. Public transportation is only a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.

At a glance

DONE

Hotel size

    • 471 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business centre
  • 13 meeting rooms
  • Conference space (29805 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 76
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

China Lodge – This restaurant serves lunch and dinner.
Belle-Vue Grill – This restaurant only serves dinner. Open selected days.
The Show Kitchen – This restaurant serves breakfast, lunch and dinner. Open daily.
Sugar Box – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Terrazza – This restaurant serves brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.

Also known as

Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?

Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Shenzhen?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hyatt Shenzhen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Hyatt Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Hyatt Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.

What are the check-in and check-out times at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Grand Hyatt Shenzhen and nearby?

On-site recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has 2 bars and a steam room.

Are there restaurants at or near Grand Hyatt Shenzhen?

Yes, there are 5 on-site restaurants.

What's the area around Grand Hyatt Shenzhen like?

Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 19 minutes' walk from Dongmen Pedestrian Street.

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Reviews

Grand Hyatt Shenzhen Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was great with good-tasting food options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Shower
Breakfast

Reviews

10/10 Exceptional

The room is spacious and clean. The staff are friendly.
Si Xin, 1-night trip

10/10 Exceptional

Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
mauricio, 2-night trip

10/10 Exceptional

Everything is perfect as expected. I particularly like the location which is conveniently situated in the centre of Lohou.
Thomas, 4-night trip

8/10 Very good

The reception staff was extremely helpful, very courteous and professional.. kudos to her..
Chin Kiang, 1-night trip

10/10 Exceptional

Great Hotel close to great shopping best area
warren, 2-night trip

10/10 Exceptional

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Roman, 1-night trip

10/10 Exceptional

Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Huanshi, 1-night trip

10/10 Exceptional

Connected to Luo Hu MixC shopping mall (not the same as the one in Nan Shan). Very convenient for shopping. Breakfast buffet also great. But try to book rooms in higher floors as there seems to be construction nearby and there may be noise even during the the weekend.
SHUNCHIEH, 1-night trip

10/10 Exceptional

Perfect environment
Winnie Wei Li, 1-night trip

8/10 Very good

Nice hotel

Stayed there for a whole week. Rooms clean and comfortable, the lounge floor was worth its extra money, the bar people very nice - one suggestion I have - waiting for every cocktail 20 minutes is too long ! Check in and out easy and fast - lift situation very complicated going first to 33 rd floor every time you wanna go up or down generally good staff.
Christian, 7-night trip

10/10 Exceptional

This is a very good spot to stay.
Michael, 1-night trip

10/10 Exceptional

Staff are very helpful, room in great condition and accessible location
Joelle, 4-night trip

4/10 Fair

Front desk reception not very courteous.
Samuel, 1-night trip

10/10 Exceptional

Amazing property, had a wonderful 4 nights!
SURAJ, 4-night trip

10/10 Exceptional

Great Hotel
FERDI, 1-night trip

10/10 Exceptional

Wonderful place and beautifully designed.
Delphine, 1-night trip

10/10 Exceptional

Super good!
WAI YAN, 1-night trip

8/10 Very good

The cleaning staff was amazing. Check in staff wonderful Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal. Cooks were great We were charged 2 meals as we were 3 guests 2 rooms
jesus calderon, 2-night trip

10/10 Exceptional

Very goofd location, close to border and the hotel staff is very friendly and helpful
Rachel, 1-night trip

10/10 Exceptional

Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
Stephen, 2-night trip

8/10 Very good

Good hotel and has a nice shopping mall next to it

The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite.
1-night trip

10/10 Exceptional

The shopping center was great
millie, 1-night trip

10/10 Exceptional

An absolutely outstanding property, and the best high quality staff! Highly recommend this property, and I will return on my next visit! The only thing that needs to be corrected, is allowing children in the grand lounge (executive lounge) during cocktail hours. The guideline for most 5-star hotel lounges is no children under 12 during the cocktail hours.
Peter, 6-night trip

10/10 Exceptional

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
Sam, 2-night trip

10/10 Exceptional

Hotel being well maintained. Really love the rooms and most of things about this hotel
Ava, 2-night trip