Room overall was comfortable. We could here the TV in the room next door. Unfortunately, the pool was out of order and we were not notified at time of check in.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 22 日
Pull out couch falling apart with big urine stain
It was good for a quick stop, however the pull out couch mattress had a huge urine stain in it and the mattress was in very very poor condition. The pull out part of the couch was broken there was only two spring holding the base together that the mattress was on. It truly and honestly was pretty disgusting and in unfixable condition. Only reason I did not mention anything is because the receptionist was so sweet and kind and already had her hands full with all the other clients and I did not want to add to her load.
Natasha
Natasha (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 21 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Decent
Indoor pool heater was broken but besides that it was nice and clean
Steven
Steven (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Carri
Carri (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Ronnie
Ronnie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Comfortable room
The hotel was comfortable and the staff was great . Felt that bathroom floor grout needs a good cleaning or redone
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Becky
Becky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Tam
Tam (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Quick but Comfortable trip
We were there for Doctor’s appointments
Becky
Becky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
So cozy.
Gloria
Gloria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Emerald
Emerald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Angela
Angela (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 5 日
Cindy
Cindy (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 2 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 2 日
Downhill
Will never stay there again. Only one ice machine working. Drapes in room hanging down and hair dryer barely on wall. Clerk promised help with tv problem but never came and front desk line busy for full hour. 8:00 AM Saturday breakfast gravy and sausage but no biscuits or eggs. Attendant no where to be found with many waiting. Had to go to front desk. Later when key card didn’t work there was no one there with folks waiting to check in for several minutes. Coffee service in room had coffee but no cups, sugar or cream. Bathroom facilities very uncomfortable and shower slick as glass. Have stayed there several times before and been satisfactory but no more. Way understaffed and needs much work.
Bob
Bob (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 29 日
Courtney
Courtney (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Kay
Kay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Had to reschedule my stay due to weather and appointment. They were great to work with and upon arrival, the evening staff was courteous and informative of current hotel status and what was available and when I had a problem with the room heat it was taken care of asap. The continental breakfast was great, and the staff kept the dining room clean and well stocked even though there were not many guests that morning. If I am back in Lubbock, I will try to reserve a room there again.
Thank You!!!