Mercure Penang Beach

4.0 star property
George Town beachfront hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Mercure Penang Beach

Miscellaneous
Meeting facility
Breakfast, lunch, dinner served; beach views
Bar (on property)
On the beach
Located on the beach, Mercure Penang Beach offers a warm welcome with an outdoor pool and children's pool. Savor breakfast at The Ombak restaurant, which serves up ocean views along with your meal. With in-room WiFi, a gym for fitness enthusiasts and helpful staff that previous guests rave about.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$54 nightly
The total price is $62
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
  • 301 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

Superior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200

What's nearby

  • Straits Quay Mall - 17 min walk - 1.5 km
  • Gurney Plaza - 3 min drive - 3.5 km
  • Arulmigu Balathandayuthapani Temple - 5 min drive - 5.0 km
  • KOMTAR - 8 min drive - 7.3 km
  • Penang Hill - 17 min drive - 11.4 km

Getting around

  • Penang Intl. Airport (PEN) - 40 min drive
  • Tasek Gelugor Station - 42 min drive
  • Penang Sentral - 42 min drive
  • Sungai Petani Station - 50 min drive

Restaurants

  • ‪Viva Local Food Heaven - ‬7 min walk
  • ‪Pang (Hainan) Seafood - ‬3 min walk
  • ‪Tanjung Point Residencies - ‬3 min walk
  • ‪Viva Japanese Restaurant - ‬7 min walk
  • ‪Taiba Shawerma - ‬6 min walk

About this property

Mercure Penang Beach

Mercure Penang Beach is a great choice for your beach stay in George Town, putting you near activities like parasailing, windsurfing, and water skiing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, The Ombak serves breakfast, lunch, and dinner. Other features include a children's pool, a terrace, and a garden. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Kayaking nearby
  • Water skiing nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 40 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 106.0 per night

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach offer free cancellation for a full refund?

Yes, Mercure Penang Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Penang Beach?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mercure Penang Beach?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Penang Beach?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Penang Beach?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Mercure Penang Beach and nearby?

Have fun with nearby activities like fishing, kayaking, and parasailing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Mercure Penang Beach also has a garden.

Are there restaurants at or near Mercure Penang Beach?

Yes, The Ombak offers alfresco dining and ocean views.

What's the area around Mercure Penang Beach like?

Mercure Penang Beach is a short 19-minute walk from Straits Quay Mall and 8 minutes' walk from Penang Avatar Secret Garden.

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Mercure Penang Beach Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Children
Location
Food
Value
Beach
Private beach
Breakfast
Bathroom

Reviews

4/10 Fair

The pool was great
Shane, 8-night trip

10/10 Exceptional

My group had a week of meetings in the Pinang Room.
Julie, 1-night trip

8/10 Very good

Nice property but dated.
Simone, 3-night trip

10/10 Exceptional

Staff is kind and friendly
Leo, 3-night trip

10/10 Exceptional

The beach is nice. Could have used some more clean up. There were trash litter around that kind of making dipping into the warm ocean less of an attraction.
tom, 3-night trip

10/10 Exceptional

Mercure Penang

Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Gordon, 3-night trip

8/10 Very good

Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations
Iain, 9-night trip

10/10 Exceptional

we booked a suits that comes with big refrigerator, a microwave and utensils. A nice beach-front resort hotel and kids friendly place to stay. ample parking (free) space for driver.
FOONG LAIN, 3-night trip

10/10 Exceptional

Good
Lynn, 3-night trip

6/10 Good

The only thing I dislike is the bathroom area where the shower curtain smell and bath towels smell too. I’ve requested twice bath towels and it is still smell.
Shernie, 2-night trip

6/10 Good

Great location with beautiful beach front and nice pool. Rooms are large. However this experience didn’t live up to what I expected of a well known international hotel brand. The rooms were noisy, we had to asked to be moved as we could hear everything through an adjoining door to the room next door. There was black mould in the shower and despite staying 9 nights our room was not cleaned once, just made up daily. A few times we came back late in the afternoon and our room still hadn’t been made up. The WiFi hardly ever worked in our room. If you wanted to ask reception about anything it was always very slow to be able to speak to someone.
Gemma, 9-night trip

6/10 Good

Lack of room amenities

Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Yew Hooi, 1-night trip

2/10 Poor

The room we had was very dirty, crumbs and hair were left everywhere on the floor and we asked them several times to come and clean and one showed the customer service wasn’t the best. We also had ants everywhere from the kitchen to the dining table.
maysa, 3-night trip

2/10 Poor

Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Evonne, 2-night trip

6/10 Good

Disappointed with Mercure

We were there at noon (check in time 2.00) and the hotel was practically empty yet they refused to check us in. We’ve been staying in hotels since Jan 2023 and most hotels would check us in so long as they had rooms. Guests were jumping into swimming pool fully clothed, looked like some crummy no-star hotel. ☹️
4-night trip

10/10 Exceptional

Direkt am Strand. Schönes Frühstück
Armin, 1-night trip

10/10 Exceptional

There a excellent restaurants across the road we eat at the Turkish one and food and prices 10/10
Yasin, 3-night trip

10/10 Exceptional

Great family hotel on the beach

It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement.
Muhammad, 4-night trip

10/10 Exceptional

Hotel sgt mewah cantik bersih makanan di restoran sedap
SURAINI, 1-night trip

8/10 Very good

Nice place for a reasonable cost. The place needed maintenance and was a little far out of town
Douglas John Lachlan, 7-night trip

6/10 Good

Great location and nice pool which was not busy in late March. Horrible threadbare towels in the otherwise okay room. On site dining only okay. Communication about dining room schedule such as how Ramadan impacted dinner options and expectations regarding paying up front needs improvement.
Tim, 4-night trip

6/10 Good

L'hôtel est propre et le petit déjeuner est bon. Le personnel est agreable Gros point noir : le bruit si chambre côté route très mal isolé. Nous avons eu une chambre communiquante : à éviter !
Benoit, 5-night trip

10/10 Exceptional

Friendly service staff
Logendran, 4-night trip

2/10 Poor

Habe kein Zimmer bekommen wo ich es bezahlt habe es wurde noch mehr Geld verlangt
Harald, 3-night trip

10/10 Exceptional

Ocean view room was nice. Comfortable size room with all the amenities
Theresa, 2-night trip