Merdeka was in a good location for the touristy spots. However, the staff didn’t really give the feel that they were happy to have us there. They did their job, but there weren’t a lot of smiles or helpful gestures of any kind. Beautiful lobby, but the rest of the building was very dated and in rough shape…great need of a makeover. Price was good, but in this case you kind of got what you paid for. The hotel restaurant and massage parlor were not bad. Over-all I had a rather “meh” feeling, and would most likely opt for a different place if we come to Kuching again (which we will most likely do).
Dennis
Dennis (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月10日
Sherita
Sherita (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月9日
The staff were great however the hotel itself is dated and all furnishing are showing signs of wear and tear. The second elevator giving access to my room 614 was out of order for my 7 days stay.
Neil
Neil (7 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月8日
Old style elegance. Rooms were a good size and comfortable. Very good value for cost.
Though the location was great the apartment suite room condition was in poor maintenance: the kitchen had minuscule appliances/serve-ware/cutleries; broken kitchen dish drying rack; water/leak-stain in the carpets in living room and dining room (one of the living room stain was even still wet when we arrived); in the main master bedroom there's a mold-stained ceiling leak above the sink; leaky water taps; mold/blacken corking in all the bathrooms/sinks; some non-working light bulbs etc. Generally not maintained.
Karen
Karen (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年12月27日
Former glory days gone by. Urgent repairs needed.
The hotel has seen glorious days but today it is a sad reminder of how not to run an establishment. Everything need a complete redo, though the quality of the finishing is good, like marble masonry. And solid furniture. Carpets, curtains, fixtures and aircon are all outdated and breaking down.
Hope they can renovate this place soon.
Kah Hock
Kah Hock (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年12月21日
Disappointed with room condition
Lovely staff and lobby and great location.
Unfortunately the hotel rooms are in dire need of an update . Ours had a very old , musty smell also . Unfortunately would not return because of the aged , stained rooms .
Christine
Christine (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月30日
Close to everything
dennis
dennis (1 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2023年10月17日
good location but dirty room
Aircon vent has a thick layer of dust and air of room smells musty.
Room cleanliness in that sense leaves much to be desired
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2023年10月9日
Location ,location , location
As noted by others , unfortunately , a once, very majestic hotel ( is only 25yo ) is now very dated and in need of major refit. However , the rooms are large ,clean and the bed very comfortable ( if you like a firm bed ). Nothing else compatible for the location and price
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2023年9月25日
I think they need to remodel the room and floor and ceiling
They r in the good location but be hotel environment looks s bad and dirty
This is my first time stay here and the last time if they don’t improve the environment
I can’t con back again
I like the location here and the hotel workers r very friendly and nice
If they could change will hav good business
Liangying
Liangying (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2023年9月24日
The room is too bad ,looks too old not maintain well, I suggest the hotel need to maintain more,looks not clean
But the staffs in the hotel everyone is very good service
That is what I like
Liangying
Liangying (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年8月29日
Avoid at all cost. No value for money. Run down hotel with despicable amenities.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2023年8月22日
There was a leak from the roof. Water was dropping every other second. I was only there to stay one night. I chose not to use the wardrobe as I do not want me or my belongings to get wet.