Excelente experiencia, super cómodo y super bien ubicado en la mejor Playa de Islas Mujeres, todo lo tienes a unas cuadras y no se ocupa automóvil.
Antonio
Antonio (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 10 日
As our arrival front desk, lady was not allowing us to obtain the Wi-Fi password since we were out of the country. Our service was not very well.
Our room that we had reserved was extremely hot when we got there there is zero towels for personal use also for beach use
The beds were horrible. There is no toiletry items. The mattresses and the sheets were about 22 years old. The property at the hotel was very untaken care of there is extremely amount of maintenance and cleaning to be done.
There is so much sand in the beds, which we understand. We are right beside the beach, but again that’s where the cleaning needs to fall into place.
I also reserved the location for four adults and a child and they refused to give us their breakfast voucher for the child since she was not included, but I had paid for the child. It’s just a lot of miscommunication no cleaning very un maintenance property. We have been coming here for years and it’s never been this way and this last time was extremely ridiculous. We will not be returning.
DIANA
DIANA (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Laura
Laura (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 3 日
Ashley
Ashley (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
We stayed here for it's location and it did not disappoint. It's right on the public beach and its worth it. The rooms are very basic; keep your expectations low. Older reviews mentioned not having hot water but we had hot water shower both days of our stay. Yes, the water pressure is bad but we didn't care. It was enough for us. They provide basic breakfast: coffee/tea, bread, and toast in a nearby beach restaurant. We splurged and got fancy breakfast, and it was worth it. They had construction being done, looks like they are upgrading. Overall we had a very nice stay and would recommend. Just don't go hoping for 5-star quality and be disappointed!
Subrina
Subrina (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
I don't know why this property does not have a 9 rating. For this price point you get a big room and balcony overlooking the most blue water for under $100. Yes, some things are not brand new but I rather spend my money on this place and go enjoy my favorite restaurants around the island (Sonny's Pizza my favorite in the world). Oceanfront pool and nice staff.We travel here frequently to the island And our first time staying here. Will be back every chance we get.
Elia at the front desk is amazing and helpful.
Gary
Gary (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 25 日
The actual hotel and the Expedia photos are far from accurate. They also DO NOT have breakfast like they say. You have to walk down the street and down a block. They give you breakfast tickets for coffe, juice and toast. The rooms are dark and dinge. You can tell they are trying to up date the hotel but they just miss the mark by a lot. The staff are ok not great not bad. Only wifi is in the lobby. The hotel however is on the best beach and you get 1st dibs so that was worth it. Just an old ran down spot with 0 frills. No big deal just wish i knew before hand. We would stay again.
Ashley
Ashley (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 24 日
Nice hotel
Nice hotel close to the beach
David
David (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
Arex
Arex (8 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 20 日
Dirty, old, run diwn, a/c inop, beds horrible, EXPEDIA DOES NOT STAND BEHIND THE BOOKINGS
Larry
Larry (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
This is our second time staying at villa kiin, (4th on the island) the location is perfect! So close to the shopping and the beautiful beachs...there have been many improvements to the hotel and it looks ongoing...excited to see what is completed for our next trip... the beautiful grounds and pool area all were spotlessly clean...the staff were friendly and helpful....
The room we had #37 was spacious quiet and comfortable...the view fron the deck area was amazining! Always a nice breeze, some sun in the moring....never too hot for siestas on the hammock....
Our room was cleaned every day with fresh sheets and towels....it is clear the staff and owners care and are proud of this hotel.
Looking forward to our next trip already
Wayne and Sharon
wayne
wayne (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 15 日
Eduardo
Eduardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Ina Hermansen
Ina Hermansen (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 11 日
This Has always been an adult only place. I love kids, The children that were here,
not cool. It’s not for everyone to have to listen to children screaming and yelling at their parents from early morning til now 9 pm. This has gone on all day!!
Joy
Joy (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Perfect location , very much simple but cute. I would stay here again.
Guadalupe
Guadalupe (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 4 日
Meget slidt og beskidt hotel. Næsten ingen vand ved toilet skyld og bad. Bruseforhæng sad kun delvis fast og var jordslået. Håndvask beskidt og sad ikke fast på underlag - ej heller vandhane. Rester fra forrige gæsts baderemedier i rist på badeværelse.poolen var lukket og ukrudt og skidt overalt udenfor. Fik først 2 værelser ud af 3 1 time efter lovet indcheckning!!!
Anette
Anette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
We loved the location, quietness of the hotel and so close to all places. The hotel rooms and service was great except that the balconies need privacy for sure, a divider bit higher, can be a bamboo or higher concrete. We were just so close and looking at each other when we sat in the balcony with our neighbors. Also, rooms needs a kettle for sure.
Bulent A
Bulent A (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Wish direct beach access
Ty
Ty (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Very friendly staff
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
To be completely fair, the property has continuing renovations, restorations from hurricane damage. Beautiful location right on the beach with a nice pool area.
Front desk staff had to deal with the noise of the renovations and seemed a wee bit unamused. However on a bright note, our room attendant did a great job servicing our room during our stay. I am sure this property will return better than it once was.
Larry J
Larry J (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 28 日
STEVEN
STEVEN (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 26 日
Internet and TV services were pretty bad. AMAZING LOCATION!!!
Katherine
Katherine (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
If you're looking for a safe and clean place to sleep, this is it! Its a no frills very basic room, but I don't go to Isla Mujeres and stay on Playa Norte to be in my room. It was clean (dirty is not the same as dated. The room is not new or updated but it IS sanitary), quiet, and we felt safe, so for the price and location we were thrilled! Looking forward to staying here in the future.
Brianna
Brianna (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Hermoso Hotel y la persona de recepción muy buena!!!!