Guangzhou Phoenix City Hotel

Baroque Guangzhou hotel with full-service spa, connected to the convention center

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Where to?

Dates

November 2025

3

December 2025

Deluxe room | 1 bedroom, pillowtop beds, free minibar items, desk

37-inch LCD TV with satellite channels, TV

Guangzhou Phoenix City Hotel offers a family-friendly retreat in Eastern Suburbs Park. Unwind at the poolside bar, indulge in a massage or meal at one of three restaurants, and stay connected with free WiFi. Past guests rave about their stay.

Good

Popular amenities

Airport transfer
Spa
Bar
Pool
Gym
Laundry facilities

Main amenities (12)

Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
2 outdoor pools and indoor pool
Breakfast available
Free area shuttle
Health club
Outdoor tennis court
Sauna
Steam room
Children's pool
Hot tub

For families (6)

Children stay free
Supervised childcare (surcharge)
Children's pool
Children's club (surcharge)
Playground on site
Refrigerator

Why we love this property

Baroque lakeside views

This hotel blends Baroque architectural charm with stunning lake and mountain views. A garden setting completes this picturesque mountain retreat.

Dining trifecta

Culinary adventures await at 3 restaurants, a cozy cafe, and a stylish bar. The hotel starts each day right with a tempting buffet breakfast.

Plush comfort awaits

Wrap up in soft bathrobes after a rainfall shower, or step onto the balcony. Blackout drapes ensure deep sleep on pillowtop mattresses.

Room options

Check availability for these dates

Tonight

Nov 3 - Nov 4

Tomorrow

Nov 4 - Nov 5

All rooms

1 bed

2 beds

3+ beds

Showing 25 of 25 rooms

1 bedroom, pillowtop beds, free minibar items, desk

Queen Room With Garden View

Sleeps 2

Executive Room

Highlights

Balcony or patio

Yard

Separate sitting area

Individually decorated

Air conditioning

Refrigerator

Minibar (some free items)

HDTV

603 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Suite

Highlights

Balcony or patio

Yard

Separate sitting area

Air conditioning

Refrigerator

Minibar (some free items)

HDTV

Separate bedroom

1022 sq ft
Sleeps 3
1 King Bed

Commercial Suite

Highlights

Balcony or patio

Yard

Separate sitting area

Air conditioning

Refrigerator

Minibar (some free items)

HDTV

Separate bedroom

947 sq ft
1 bedroom
Sleeps 4
1 King Bed

Royal Suite

Sleeps 3

Executive Suite

Sleeps 3

Super Wings Kuya Family Room

Sleeps 2

2-bed Room

Sleeps 2

Queen Room

Sleeps 2

Superior Queen Room

Highlights

Balcony or patio

Yard

Separate sitting area

Air conditioning

Refrigerator

Minibar (some free items)

HDTV

Separate bedroom

Sleeps 3
1 King Bed

Executive Queen Room

Sleeps 2

Executive Twin Room

Sleeps 2

Queen Room With Lake View

Sleeps 2

2-bed Room With Lake View

Sleeps 2

2-bed Room With Garden View

Sleeps 2

Superior Twin Room

Highlights

Balcony or patio

Yard

Separate sitting area

Air conditioning

Refrigerator

Minibar (some free items)

HDTV

Separate bedroom

452 sq ft
1 bedroom
Sleeps 3
2 Large Twin Beds

Deluxe room

Highlights

Balcony or patio

Yard

Separate sitting area

Air conditioning

Refrigerator

Minibar (some free items)

HDTV

Separate bedroom

452 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds

Octonauts Family Room

Sleeps 2

Business Queen Room

Sleeps 2

Parent-child Room

Sleeps 2

Honeymoon Suite

Sleeps 2

Deluxe Suite

Sleeps 2

Superior Suite

Sleeps 2

Emerald City Twin Room

Sleeps 2

Zhu Zhu Xia Cool Sprout Twin Room

Sleeps 2

Similar properties

Classic Single Room | 1 bedroom, premium bedding, down comforters, minibar

Pool
Spa
Free parking
Free WiFi

$62 nightly

Nov 9 - Nov 10

Total with taxes and fees

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Pool
Free parking
Internet access
Free WiFi

$73 nightly

Nov 10 - Nov 11

Total with taxes and fees

Comfort Loft, 1 Bedroom, City View | Living area | 50-inch LCD TV with cable channels, books

Airport transfer
Kitchen
Free WiFi
Air conditioning

$65 nightly

Nov 10 - Nov 11

Total with taxes and fees

Romantic Apartment, 1 Queen Bed, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated

Pet friendly
Parking available
Free WiFi
Connecting rooms available

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About the neighborhood

Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340

What's nearby

Taikoo Hui - 24 min drive - 34.7 km
Canton Fair Complex - 24 min drive - 31.3 km
Canton Tower - 27 min drive - 38.5 km
Chimelong Paradise - 30 min drive - 41.0 km
Beijing Road Pedestrian Street - 31 min drive - 42.6 km

Getting around

Baiyun International Airport (CAN) - 55 min drive
Guangzhou East Railway Station - 18 min drive
Shitan Railway Station - 26 min drive
Dongguan Railway Station - 31 min drive
Free area shuttle
Airport shuttle (surcharge)

Restaurants

‪品味东江·客家菜·河海鲜(新塘店) - ‬6 min drive
‪The Market Cafe - ‬7 min drive
‪McDonald’s (麦当劳) - ‬15 min walk
‪McDonald's (麦当劳) - ‬6 min drive
‪星巴克 - ‬13 min walk

About this property

Guangzhou Phoenix City Hotel

Located in the entertainment district, Guangzhou Phoenix City Hotel is a great choice for a stay in Guangzhou. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Vienna Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Baroque hotel include 2 outdoor pools, an indoor pool, and a poolside bar.

At a glance

Hotel size

- 573 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 2 PM; Check-in end time: noon
- Express check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 2 PM

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation
- The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Supervised childcare*
- Children's club*

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Free onsite extended parking
- Onsite RV/bus/truck parking (fees apply)
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle from 6 AM to 10:30 PM*

Offsite

- Free area shuttle within 1 km

Other information

- Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Free reception
24-hour room service

Traveling with children

Children stay free (see details)
Children's club (surcharge)
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store

What to do

Tennis
Shopping
Pool table
Golfing nearby
Hiking/biking trails nearby
Fishing nearby

Working away

Business center
Meeting rooms
Conference center (3003 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool umbrellas

Facilities

1 building/tower
Built in 2003
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Piano
Health club
2 outdoor pools
An indoor pool
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Steam room
Reception hall
Baroque architecture

Accessibility

Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

37-inch LCD TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Stocked minibar (select free items)
Electric kettle
Bathrobes and slippers

Sleep well

Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided

What to enjoy

In-room massage
Balcony or patio
Yard
Separate sitting area

Freshen up

Private bathroom
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi and wired internet
Phone

Food and drink

Refrigerator
Free bottled water

More

Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.

Dining

Vienna Restaurant - This restaurant serves breakfast, lunch, and dinner.

Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.

No.99 Bar - Onsite restaurant.

Japanese Restaurant - Onsite restaurant.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 108 for adults and CNY 54 for children
Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Children & extra beds

Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 200 per night
Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Guangzhou Phoenix City

Guangzhou Phoenix City Hotel

Phoenix City Guangzhou

Guangzhou Phoenix City

Guangzhou Phoenix City Hotel Hotel

Guangzhou Phoenix City Hotel Guangzhou

Guangzhou Phoenix City Hotel Hotel Guangzhou

Frequently asked questions

Is there a pool at Guangzhou Phoenix City Hotel?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Guangzhou Phoenix City Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Guangzhou Phoenix City Hotel?

Yes, there's free self and extended parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Guangzhou Phoenix City Hotel?

Yes, an airport shuttle is available from 6 AM to 10:30 PM on request. The charge is CNY 500 per vehicle one-way.

What are the check-in and check-out times at Guangzhou Phoenix City Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is 2 PM. Express check-in is available.

What is there to do at Guangzhou Phoenix City Hotel and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Guangzhou Phoenix City Hotel also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Guangzhou Phoenix City Hotel?

Yes, there are 3 onsite restaurants.

Does Guangzhou Phoenix City Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

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Guangzhou Phoenix City Hotel Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.4

Staff & service

8.8

Eco-friendliness

7.8

Property conditions & facilities

8/10 Very good

Aug 30, 2024

Das Hotel könnte in Teilen eine Renovierung vertragen. Wenig englisch sprechendes Personal aber das gesamte Personal war äußerst freundlich und liebenswürdig. Die Zimmer sind leider etwas hellhörig und die Verkehrsanbindung ist schwierig, zumindest wenn man kein chinesisch kann aber insgesamt hatten wir einen sehr angenehmen Aufenthalt.

Jon, 13-night trip

8/10 Very good

Apr 25, 2024

It was really nice, the property, its staff, breakfast etc all really nice. The kitchen closes -- and not 24hrs, so that was sometimes difficult, not getting food later in the day.

odera, 6-night trip

10/10 Exceptional

Apr 24, 2024

viagem a caton fair

muito bom o hotel e excellente café da manha. voltaria com certeza.

Diego, 5-night trip

8/10 Very good

Nov 16, 2020

Good hotel Try to get the lake view

1-night trip

8/10 Very good

Jul 6, 2019

普普通通

位置離市區很遠，設備比較老舊，健身房的設備都生鏽了...但是離上班地點近，房間也還ok

5-night trip

10/10 Exceptional

May 25, 2019

很大的房间,床很舒服

房间很大

JIN, 1-night trip

10/10 Exceptional

Apr 28, 2019

Bien .. lo unico restaurante general tardo muchisimo la comida

Elias, 4-night trip

6/10 Good

Jun 24, 2018

泊まる時期に気をつけて

ホテル自体はリゾート形式で素晴らしい環境であったが、端午節&父の日でなのか中国人ファミリーが多かった。とにかく騒がしかった。

1-night trip

10/10 Exceptional

Jan 30, 2018

Definitely recommend

I have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure.

Janice, 5-night trip

8/10 Very good

Nov 25, 2017

日本語スタッフの対応が良い

平均して年齢的にも若いスタッフですが、一生懸命に対応してくれて、気分も良く英語も通じない国でいろいろ助かりました。裁縫道具や、アイロンを貸し出したり、生活面でいろいろ質問しましたが、全て丁寧に対応してくれました。こういうスタッフには、手当を割り増しにして、長く勤められる待遇にしてほしいです。

ミユキ, 2-night trip

6/10 Good

Jul 5, 2017

Cannot recommend

Although we arrived very late, the staff was pleasant! However, they told us nothing about where the buffet was located and we missed it. The tap water I used just to brush my teeth made me terribly sick with stomach cramping, dry heaves, sweating and diarrhea. Our room was not clean. The bathroom walls were dirty with some substance, the tea cup had unknown brown liquid in it. There was water in the tea kettle. I would not recommend this hotel or stay there again.

LORI A, 1-night trip

8/10 Very good

May 2, 2017

Knock Your Expectations Half a Notch

Whatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting.

10/10 Exceptional

Apr 21, 2017

Value for money

Generally very good for the price. Location suited our requirements.

8/10 Very good

Apr 7, 2017

ロビーには豪華な壁画があり、ヨーロッパを感じさせる空間です。只、フロントが狭く、すぐに混雑してチェックイン、チェックアウトに時間が掛かったのが難点です。

6/10 Good

Jan 22, 2017

ホテル手配のタクシーにボラれた

シティホテルではなくリゾートホテルです。敷地が広く周辺の店、レストランへの移動が面倒くさい。ホテルのレストランは9時で終わっていたので、売店でカップヌードル購入。最悪なのはホテルに頼んだタクシーにボラれたこと。空港まで行って540元(普通は160元)、レシートの印字距離は150km違法改造メーターだったが言葉が通じず泣く泣く支払い。挙句に200元払わないとトランクを開けてくれずこれも支払った。せめて信用のあるタクシーを手配いただきたい。

6/10 Good

Dec 7, 2016

尚算滿意

畧為陳舊，整體設施及價格也算滿意

8/10 Very good

Sep 23, 2016

ジャスコやサイゼリアが近くにある郊外のホテルです。

一番安い部屋を予約したのですが、最初に通された部屋は通常使われていないと思われる汚い部屋でした。通常の価格を考えても不釣合いな汚い部屋でした。Hotel.comに連絡しホテルにも直接交渉してやっと替えて貰った部屋は非常に綺麗な部屋でした。結果として良い滞在でしたが、もし他の方が滞在する場合同じ様に対応して貰えるのかが心配です。

8/10 Very good

Apr 29, 2016

Good hotel, far from everything.

Customer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell.

8/10 Very good

Apr 25, 2016

Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended.

6/10 Good

Apr 7, 2016

服务有待提高

订好了房交完了钱到酒店被告知找不到订单，让客人等了半个多小时，答复是预订系统有问题，没了。那我的客人的时间呢？道歉呢？推给系统问题然后就没了？电话沟通时候前台说可以让我们给多点押金先安排入住，但是挂电话我朋友说酒店没跟她们说这个解决方案，让他们继续等待，呵呵。

8/10 Very good

Feb 22, 2016

房間尚算大,光線充足,而且有個露台,感覺很悠閒。清潔衛生不錯,房間沒有異味。但早餐食物一般,入住酒店時辦手續稍慢,希望下次會改善。

8/10 Very good

Jan 9, 2016

Poor breakfast

The only adverse comment is the breakfast. Actually, they did not have any food left by 9:30am, i.e. half an hour before the breakfast closing time of 10:00am.

6/10 Good

Oct 20, 2015

Good hotel bad location

I wish this hotel was different location. It takes one hour for shuttle to go to station or exhibition center. Taxi guys will rip you at night to go to this hotel with 4X price. Virtually nothing else exists within walking distance of this hotel.