This property charges an excessive credit damage deposit when booking through hotels.com (expedia). They asked for a $400 deposit for 1 nights stay, with the deposit not refunded for 5-7 business days after check out. I won't be booking here again.
Aaron
Aaron (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 18 日
condescending useless staff
Be Aware! This hotel caters primarily to road crews. Located in an industrial area and next to a smelly loud gas station. Not a family friendly stay.
Absolutely horrible check in experience with a condescending unhelpful and ultimately useless assistant manager named Sarah M.
Relocating my practice 3000 kms with 3 children in tow is taxing enough there is no need for that kind of behaviour. Assistant manager Sarah should be fired.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Prrks
Cheryl
Cheryl (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
Rhonda
Rhonda (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Carrie
Carrie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
Poor service.
Had to pay an extra 100.00 for a cot and 1 extra adult for 2 nights. Now this room had 2king size beds and we were content with that but they said 2 adults and 2 children. Not use to this kind of service, usually accomadated by other hotels so was surprised. The front staff were not willing to work with us.
Nancy
Nancy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 24 日
Nice hotel.
Shawn
Shawn (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Brett
Brett (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 18 日
Alesha
Alesha (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 4 日
It was unfortunate that there hot tub was out of service and very unfortunate to be woken up at 3 am to the fire alarm (false alarm) and receiving No apologies for this unsettling disruption!
Donna
Donna (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Great place north of gp so it feels safer.
Brady
Brady (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Matt
Matt (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Ali
Ali (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 11 日
Great service
Pierre
Pierre (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 7 日
Great stay!
It was a great stay, with clean rooms and great service. The breakfast was great as well, with plenty of options!
Nicole
Nicole (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Staff members were awesome
Jennifer Estella
Jennifer Estella (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 31 日
Marlene
Marlene (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Clifton
Clifton (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
We love this hotel. The rooms are nice, clean, and well maintained. The pool, slide, and hot tub are great for our family. The staff are pleasant and polite.
Stephanie
Stephanie (1 晚家庭旅程)
Travelocity 真實旅客評價
4/10 一般
2024 年 12 月 28 日
Delee
Delee (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 23 日
Worst experience
Terrible experience, showed up at the hotel after driving 8 hrs. It was -20 out. Found out that the hotel only takes credit card for deposit….. no other options! They would not work out a solution, would have preferred that I slept in my vehicle in the cold and snow storm. I was able to book another hotel…….get this! No problem taking cash deposits and not problem giving my deposit back in the morning. Also discounted my room after knowing what I went through. Took 2 hrs to find this hotel after the harsh rejection at this one. They will never have my business or families business when we’re up in grand prairie for work trips. I did get refunded only partially