Everything was great except for the sofa sleeper. The mattress was thin and wrapped in plastic so it was noisy. The location of the sleeper was also awkward. There was not a lot of space to maneuver around it.
The parking situation is exceptional though! The best I’ve experienced at a hotel.
Palak
Palak (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
A great place for a weekend getaway!
The room was lovely and accommodated our family well. My only complaint would be that the tub stopper didn’t work very well but it was a minor issue that didn’t really bother us. Everyone there was friendly and the service was excellent.
Elaina
Elaina (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Nice Hotel
Stayed here 1 night to be close to family we were visiting in the area. The room was very clean & was very nice. It felt very spacious. We didn't try the breakfast because we were meeting people for lunch. The parking is underground in a garage under the hotel. Everything about the stay was very pleasant.
Christina
Christina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Great stay
Embassy Suites is alway my favorite place to stay. Happy hour & free breakfast is a bonus! Rooms are so nice and have the most comfortable bed and pillows.
Grace
Grace (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 19 日
No pool, hot tub, no notice
This is the hotel we usually stay at when visiting universal. After a long drive we were looking forward to heading to the hot tub to soothe our back pains but the pool and hot tub was closed. I specifically booked this hotel again for this reason. Had I known that the hot tub was closed I would have booked a different hotel. No one told us during booking or when checking in. When we found out and called down to the front desk the person who answered was sassy and said we have signs up and that was it. The toilet would not flush unless you held the handle down for the duration of the flush and the heater didn’t work. The breakfast was great and Jesus was very attentive and kept the dining area spotless. The entire breakfast crew is amazing and are the reason we enjoyed the rest of our stay.
Jacob
Jacob (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Derek
Derek (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Joanna
Joanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Best service. Very accommodating
Diane
Diane (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Krystylle
Krystylle (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Nice Hotel
Hotel was good .Needs updating but overall it was decent.
Natalie
Natalie (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 19 日
Hotel had roaches in the restroom. Not just one but every night they were in the sink
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Michael
Michael (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 6 日
Kim
Kim (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 3 日
all good minus waiting for the elevators was a ridiculous amount of time. spoiled a near perfect stay
Graham
Graham (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 28 日
The customer service was amazing just the rooms were pretty outdated and the kitchen area and cabinets were old and falling apart
Diana
Diana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
Yelena
Yelena (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Great stay
Love staying here, have stayed many times. Clean rooms are roomy and clean. Breakfast is served every morning and for an extra happy hour in the evening. Friendly and helpful.
marilyn
marilyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 22 日
Bad service. Staff was not friendly.
Not friendly staff.
Vahe
Vahe (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Hung
Hung (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 7 日
Knewton
Knewton (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Clean but dated
We always like to stay at Embassy Suites. Their breakfast is excellent and the breakfast area is well set up and clean. The rooms are tired and dated. Could do with a revamp. Beds were not that comfortable in this hotel. We had a clogged bathroom sink when we arrived. Maintenance came out promptly and took care of that. Parking is safe and secure. The hotel location is excellent. Very close to The Getty, Griffith Observatory and Universal. Lots of restaurants near by.Walking around at night it felt well lit and safe. Pleasantly surprised at the cleanliness of Glendale.
Vivek
Vivek (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 6 日
Outdated rooms, but great breakfast
The rooms are dark and outdated, and mattresses were lumpy. However, the lobby/breakfast area was clean and updated. The complimentary breakfast was the best part of the deal. Overall a decent stay for the value, but the rooms weren't the best.
Audrey
Audrey (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Another great stay in a great place and locale.
The kids love the Koi pond. We love the breakfast and the parking. We wish the venilation in the bathrooms was better and the guide did not work on the television. Having the kids search through the channels one by one was a hassle for them. Also the first night the hot tub got a large amount of foam, presumably from detergents because it did not happen any of the other nights. Also would like a non dairy alternative for the cereal and oatmeal. I cannot do dairy for various reasons and an almond milk would be great. Juan and the omelet crew are amazing. It was a great stay and we noticed the renovations, we have been staying at the same place for 3 calendar years, they were needed.