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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property
Hotel with restaurant, near Place Wilson

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Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

Exterior
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Staircase
In the heart of Toulouse, Hôtel Héliot, Cosy Places by Charme & Caractère offers a haven with art gallery on site and shopping mall. Unwind in the restaurant or stay connected with WiFi. With multilingual staff and helpful concierge services, this hotel is perfect for exploring Capitole de Toulouse and Place du Capitole.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Airport shuttle
  • Area shuttle
  • Air conditioning
  • ATM/banking services
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is HK$729
HK$845 total
includes taxes & fees
22 Aug - 23 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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  • Parking available
  • Free WiFi
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9.0 out of 10, Wonderful, 446 reviews
The price is HK$672
HK$805 total
includes taxes & fees
24 Aug - 25 Aug
Hotel Innes by HappyCulture
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About the area

Map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 3 min walk - 0.3 km
  • Capitole de Toulouse - 6 min walk - 0.6 km
  • Basilica of Saint-Sernin - 7 min walk - 0.7 km
  • Place du Capitole - 8 min walk - 0.7 km
  • Cité de l'Espace - 9 min drive - 6.1 km

Getting around

  • Blagnac Airport (TLS) - 21 min drive
  • Toulouse St-Agne Station - 6 min drive
  • Toulouse Matabiau Station - 7 min walk
  • St. Cyprien-Arenes Station - 7 min drive
  • Jean-Jaurès Metro Station - 3 min walk
  • Jeanne d'Arc Metro Station - 6 min walk
  • Capitole Station - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Délirium Café Toulouse - ‬2 min walk
  • ‪The Thirsty Monk - ‬1 min walk
  • ‪Ibar - ‬4 min walk
  • ‪Tsubaki House - ‬2 min walk
  • ‪Pizzeria Vecchio - ‬2 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hôtel Héliot, Cosy Places by Charme & Caractère puts you within a 15-minute drive of Cité de l'Espace and Airbus. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Jean-Jaurès Metro Station is 3 minutes and Jeanne d'Arc Metro Station is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured on-site self-parking (EUR 17 per night)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
    • Off-site parking nearby (EUR 17 per day; booking required)
DONE

Transfers

    • Airport shuttle from 6 AM to 11 PM*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site

Accessibility

  • Braille/raised signage
  • Accessible airport shuttle
  • Handrails in stairwells
  • Well-lit path to entrance
  • 6 steps to reach property

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 for adults and EUR 9.50 for children
  • Airport shuttle service is offered for an extra charge of EUR 9 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Hosted evening meal costs EUR 15.50

Children & extra beds

  • Airport shuttle service for children up to age 18 costs EUR 9 (one-way)
  • Guests must contact this property in advance to reserve high chair

Parking

  • Secured self-parking costs EUR 17 per night
  • Parking is available nearby and costs EUR 17 per day (98 ft away)
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests should be aware that a cat reside at this property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Héliot Toulouse
Hôtel Héliot
Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

Does Hôtel Héliot, Cosy Places by Charme & Caractère offer free cancellation for a full refund?

Yes, Hôtel Héliot, Cosy Places by Charme & Caractère does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Héliot, Cosy Places by Charme & Caractère?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hôtel Héliot, Cosy Places by Charme & Caractère?

Yes. Self-parking costs EUR 17 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Hôtel Héliot, Cosy Places by Charme & Caractère?

Yes, an airport shuttle is available from 6 AM to 11 PM at scheduled times. The charge is EUR 9 per person one-way.

What are the check-in and check-out times at Hôtel Héliot, Cosy Places by Charme & Caractère?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.

Is there an on-site casino at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.

What is there to do at Hôtel Héliot, Cosy Places by Charme & Caractère and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Hôtel Héliot, Cosy Places by Charme & Caractère?

Yes, there's an on-site restaurant.

What's the area around Hôtel Héliot, Cosy Places by Charme & Caractère like?

Hôtel Héliot, Cosy Places by Charme & Caractère is in Toulouse City-Centre, a short 3-minute walk from Jean-Jaurès Metro Station and 3 minutes' walk from Garonne.

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Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Elevator
Bathroom
Walking
Train station
Family friendly
Service staff
Value

Reviews

10/10 Excellent

A clean and comfortable small hotel in an ideal location for exploring Toulouse. The people were friendly and helpful. Would stay there again.
James, 4-night trip

10/10 Excellent

Great
Cornel, 1-night trip

10/10 Excellent

Location,location,location. Our host was most obliging and helpful.
ian, 1-night trip

10/10 Excellent

Amazing location

The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
2-night trip

10/10 Excellent

The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
Michael, 3-night trip

10/10 Excellent

The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
Amy, 7-night trip

8/10 Good

Convenient stay
Gary, 1-night trip

10/10 Excellent

Perfect

I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
matthew, 1-night trip

10/10 Excellent

Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Vanessa, 1-night trip

8/10 Good

Lovely old building, excellent friendly service, but towels weren't the fluffiest!
Karl, 2-night trip

10/10 Excellent

Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
AMY, 2-night trip

10/10 Excellent

Great location, antique decor, friendly staff. Highly recommend.
rita, 2-night trip

10/10 Excellent

I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Frances, 2-night trip

10/10 Excellent

Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Thinh, 3-night trip

10/10 Excellent

Very helpful staff
Stephen, 1-night trip

10/10 Excellent

Only stayed overnight.
Wendy, 1-night trip

8/10 Good

Proprietor is wonderful!
Audrey, 1-night trip

8/10 Good

Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
Robert, 2-night trip

6/10 Okay

great location

a great location right in the middle of town, easy access to everything a tourist would enjoy at a good price point. Perfect if you are a traveller who wants the convenience and only needs the hotel to be basic+ if you're looking for a more upscale setting, then there are several others nearby (higher price point). The double room has the two twin beds within a foot of each other, so that is something to note.
John, 2-night trip

10/10 Excellent

I will come back!

A great stay for two nights. The host is very helpful and kind, and the hotel both comfortable and very well located. I’ll come back :)
Thomas, 2-night trip

8/10 Good

No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
Dana, 2-night trip

10/10 Excellent

For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay. Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel. The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away. Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
Frederick, 3-night trip

10/10 Excellent

Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Brendan, 4-night trip

10/10 Excellent

Lovely Family Run Hotel

Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
Mona, 4-night trip

8/10 Good

Quiet, clean, very friendly staff, very well located. No elevator. If you need parking, make sure to book it together with your reservation, as city street or garage parking is much more expensive.
Catarina, 3-night trip