The staff at the front desk is excellent. Very friendly during the check-in. She always smiles and tells me the location of the room.
Feel happy to receive a Christmas card from the staff.
The cups and the electric kettle are clean. I feel safe when using them.
Wifi connection is good and stable.
There are three electrical sockets in front of the desk. I can charge my phone and laptop at the same time.
However, there is still room for improvement.
The room is not clean. There was rubbish under the table when I first entered the room.
The bed is nice and comfortable. But the pillow is too flat.
The soundproofing is poor. I can hear people living above me, including walking, talking and the sound from the television. It is extremely noisy.
I have to wait for almost 2 mins until hot water comes out from the bathtub and water tab. There is no curtain in the bathroom, and water splashes everywhere.
Overall, I think the room is not satisfactory. It does not worth 230 pounds for three nights.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2017年12月7日
Friendly reception
Friendly reception, giving useful tips on local attractions
Zhengzhou
Zhengzhou (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月10日
Not good
The accommodation is dated and in need of a overhaul. The bed was shocking and uncomfortable. We were there for a hospital visit. Location is great. Breakfast wasn’t great.
James
James (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月10日
LAUREN
LAUREN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Lea
Lea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Good hotel.
Comfortable, clean and good breakfast. Staff very helpful. Within walking distance of transport links.
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Mohammed
Mohammed (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Louise
Louise (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月7日
Disappointing
The reception staff were very helpful and the dining room staff member too.
But:
I found the room very dark - the dark aubergine colour scheme for the walls and the carpet made it darker and the window made smaller by the wooden frame around it did not help.
I think that the bathroom had recently had a makeover and was very nice but could have done with a shelf both over the basin or to one side and/or in the shower for my stuff. As it was, there was little room on the basin and things kept falling into the basin itself risking falling down the plughole. There was no toilet brush and the toilet roll holder was rusty. I do not find memory foam mattresses comfortable - a personal view - so my sleep was broken.
The hotel is old/ quirky and it's easy to get lost but there were very few signs. The lack of sockets by the bed or even an extension cord from the nearest socket was unhelpful.
The restaurant was closed (except for breakfast) so I had to go out for supper. As a woman on her own, I found this daunting. The receptionist tried but had nothing to recommend locally and I set off into the rain in hope which was not fulfilled by a disappointing meal in the nearby Vietnamese restaurant.
Breakfast in the hotel was disappointing: sliced bread was on offer together with stale undercooked croissants from at least the day before. There was no fresh fruit or plain yoghourt offered just sweetened fruit yoghourt and small packets of cereal but e.g. no granola.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
Great hotel marred by unexpected parking fees
I like this hotel for its convenience to the university of Sheffield and to down town. It is an older hotel, so also has lots of character which I also like. The only downside I would say is the cost of parking. These costs should clearly be included on the booking website as it is an unwelcome surprise when you book a place and find that you have a much higher bill than anticipated.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
Value for money
Good value for money. Clean and tidy.
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
richard
richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月21日
J E
J E (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
S
S (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月15日
Evan
Evan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
Sean
Sean (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月7日
Kirsty
Kirsty (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Great budget hotel near the university so very convenient. Excellent breakfast and good onsite parking. Staff are very friendly and helpful as well.