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艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包

5.0 星級住宿

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

卡曼海灘海濱酒店，設有4 間餐廳、SPA

選擇日期查看價格

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包相片集

14 個室外泳池
外觀
外觀
海灘酒吧
遊船
艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包的確是卡曼海灘海灘假期的理想落腳點！14 個室外泳池將讓大家都玩得開心；而如果你想好好慰勞自己，還可盡情享受按摩、芳香療法及阿育吠陀療法服務。店內餐飲選擇包括 4 間餐廳，而 2 間海灘酒吧則是輕呷冰爽飲品的好去處。此奢華酒店的特色設施還包括 2 間酒吧/酒廊、免費機場接駁車及露台。旅客無不對住宿的熱心員工讚不絕口。
VIP Access

評價

8.4 分，滿分 10 分，
很好

人氣設施服務

  • 泳池
  • 機場接送
  • 酒吧
  • 非吸煙
  • 免費車位
  • 空調

主要設施服務 (12)

  • 每日清潔服務
  • 位於私人海灘
  • 4 間餐廳及 2 間海灘酒吧
  • 2 間酒吧/酒廊
  • 全方位 SPA
  • 14 個室外泳池
  • 免費機場接駁車
  • 咖啡店/咖啡室
  • 露台
  • 24 小時接待處
  • 空調
  • 花園

感覺賓至如歸 (6)

  • 私人熱水浴缸
  • 花園
  • 露台
  • 每日清潔服務
  • 遮光窗簾/窗簾
  • 有線電視頻道
現價 HK$3,708
合共 HK$3,708
連稅及其他費用
4 月 10 日 - 4 月 11 日

客房選擇

可用嘅客房篩選條件
正在顯示 11 種房型 (共 11 種)

載入所有BEACHFRONT CASITA SUITE的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

BEACHFRONT CASITA SUITE

特色

戶內私人熱水浴缸
空調
迷你吧贈品
智能電視
獨立睡房
遮光布/窗簾
浴袍
花灑/浴缸組合
  • 海洋景
  • 66 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有PRIVATE POOL CASITA SUITE的相片

PRIVATE POOL CASITA SUITE | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

PRIVATE POOL CASITA SUITE

特色

戶內私人熱水浴缸
空調
迷你吧贈品
智能電視
獨立睡房
遮光布/窗簾
浴袍
花灑/浴缸組合
  • 海灘景
  • 78 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有SWIM UP CASITA SUITE的相片

SWIM UP CASITA SUITE | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

SWIM UP CASITA SUITE

特色

戶內私人熱水浴缸
空調
迷你吧贈品
智能電視
獨立睡房
遮光布/窗簾
浴袍
花灑/浴缸組合
  • 海灘景
  • 62 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有PRESIDENTIAL CASITA SUITE的相片

PRESIDENTIAL CASITA SUITE | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

PRESIDENTIAL CASITA SUITE

特色

戶內私人熱水浴缸
空調
迷你吧贈品
智能電視
獨立睡房
遮光布/窗簾
浴袍
花灑/浴缸組合
  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE的相片

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

特色

戶內私人熱水浴缸
空調
迷你吧贈品
智能電視
獨立睡房
遮光布/窗簾
浴袍
花灑/浴缸組合
  • 海灘景
  • 78 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有CASITA SUITE的相片

CASITA SUITE | 迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

CASITA SUITE

特色

戶內私人熱水浴缸
空調
迷你吧贈品
智能電視
獨立睡房
遮光布/窗簾
浴袍
花灑/浴缸組合
  • 海灘景
  • 66 平方米
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Suite Luxury

  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有Suite Junior With Partial Sea View的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Suite Junior With Partial Sea View

  • 部分海景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床

載入所有Suite Luxury的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Suite Luxury

  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張標準雙人床

載入所有Suite Super With Beach View的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Suite Super With Beach View

  • 海灘景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床

載入所有Suite Classic With Sea View的相片

迷你吧贈品、房內夾萬、書桌、手提電腦工作空間

Suite Classic With Sea View

  • 海景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張加大雙人床

類似住宿

外觀

艾爾多拉多皇家酒店，雙體船，天然井及更多全包服務

  • 泳池
  • 機場接送
  • 洗衣設施
  • 免費車位
8.8 分 (滿分為 10 分)，優異，384 則評價 篇評價
現售 HK$2,622
合共 HK$2,622
連稅及其他費用
4 月 21 日 - 4 月 22 日
艾爾多拉多皇家酒店，雙體船，天然井及更多全包服務
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關於鄰近區域

地圖
Playa del Carmen, QROO

附近景點

  • 帕萊索海灘高爾夫球俱樂部 - 7 分鐘車程 - 5.3 公里
  • 太陽馬戲團精品店在維丹塔里維埃拉瑪雅 - 8 分鐘車程 - 5.5 公里
  • 天堂海灘 - 9 分鐘車程 - 7.1 公里
  • 莫雷洛斯港市廣場 - 14 分鐘車程 - 11.3 公里
  • 瑪羅瑪海灘 - 15 分鐘車程 - 10.3 公里

交通資料

  • 科蘇梅爾國際機場 (CZM) - 31 公里/19.3 英里
  • 坎昆國際機場 (CUN) - 31 分鐘車程；32.6 公里/20.2 英里
  • 免費機場接駁車

餐廳

  • ‪Cena Trattoria By el Faro - ‬10 分鐘車程
  • ‪Huama - ‬11 分鐘車程
  • ‪El Mar y Tierra - ‬8 分鐘車程
  • ‪Limon y Sal - ‬10 分鐘車程
  • ‪Don Miquel - ‬8 分鐘車程

住宿資料

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包的確是卡曼海灘海灘假期的理想落腳點！14 個室外泳池將讓大家都玩得開心；而如果你想好好慰勞自己，還可盡情享受按摩、芳香療法及阿育吠陀療法服務。店內餐飲選擇包括 4 間餐廳，而 2 間海灘酒吧則是輕呷冰爽飲品的好去處。此奢華酒店的特色設施還包括 2 間酒吧/酒廊、免費機場接駁車及露台。旅客無不對住宿的熱心員工讚不絕口。

全包

此酒店是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

食品及飲品

包所有正餐、小食及飲品

活動及設施/設備

包括所有非機動水上活動。

語言

英語、法語、西班牙語
VISIBILITY

住宿摘要

酒店規模

    • 203 間客房

入住/退房

    • 登記入住開始時間：15:00；登記入住結束時間：任何時間
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00

特別入住指示

    • 此住宿提供機場接送服務，請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情
    • 旅客將於抵達前 5 日收到內含特別登記入住指示的電郵；住宿前台職員將親自迎接旅客到埗
    • 需於預訂後向住宿提供護照副本

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 住客必須為 18 歲或以上
    • 辦理入住手續的最低年齡為 18 歲

小童

    • 未提供嬰兒床

寵物

    • 不可攜帶寵物或輔助動物

網絡

    • 免費 Wi-Fi 及有線上網服務 (公用地方)
    • 免費客房 Wi-Fi (速度：100 Mbps 或以上 (適合 1-2 人或最多 6 部裝置使用)) 及有線上網服務

泊車

    • 店內設有免費安全停車場及露天停車場，提供自助泊車服務
    • 店內設有免費安全停車場及露天停車場，提供代客泊車服務

接送

    • 按要求提供免費機場接駁車服務 (24 小時提供)*

其他資訊

    • 禁煙住宿
    • 只招待成人

住宿設施服務

餐飲

  • 4 間餐廳
  • 2 間酒吧/酒廊
  • 2 間海灘酒吧
  • 咖啡室

玩樂活動

  • 位於私人海灘
  • 可使用附近的健身設施

住宿服務

  • 24 小時接待處

設施

  • 花園
  • 露台
  • 14 個室外泳池
  • 全方位 SPA
  • 船塢

無障礙設施

  • 公用地方磁磚地板

客房設施服務

休閒娛樂

  • 30 吋智能電視
  • 有線電視頻道

居家配備

  • 空調
  • 迷你吧贈品
  • 浴袍及拖鞋

甜睡入眠

  • 遮光窗簾/窗簾
  • 提供床單

奢華享受

  • 室內私人熱水浴缸

煥然一新

  • 按摩浴缸
  • 花灑/浴缸組合
  • 番梘及洗頭水
  • 風筒
  • 毛巾
  • 廁紙

保持聯繫

  • 書桌
  • 免費 Wi-Fi (速度為 100 Mbps 或以上 (適合 1-2 人或最多 6 部裝置使用)) 及免費有線上網

更多禮遇

  • 每日清潔服務
  • 房內夾萬
  • 流動客房鑰匙
STAR_OUTLINE

特色

SPA

住客可於此酒店的 SPA 盡情享受全方位服務。服務項目包括面部療程、體膜護理、身體磨砂及身體療程。SPA 設有桑拿、熱水浴缸及蒸氣室。住宿提供各式護理療程，其中包括芳香療法、阿育吠陀療法及水療。SPA 天天開放。
MONETIZATION_ON

收費及政策

可選額外設施服務費用

  • 可安排延遲退房，但需額外支付費用

泳池、SPA 及健身室 (如適用)

  • 按摩服務需預約，請於抵達前聯絡住宿以便事先安排，住宿電話號碼請參閱預訂確認

政策

此住宿沒有升降機。

其他名稱

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

常見問題

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包是否設有泳池？

是的，此住宿設有14 個室外泳池。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包是否有提供機場接駁車服務？

是的，免費機場接駁車有提供服務。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 12:00。延遲退房收取附加費。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包店內與附近有什麼好玩？

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包備有2 間海灘酒吧、14 個室外泳池、私人海灘、全方位 SPA及花園。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包內或附近是否設有餐廳？

是的，此住宿附設 4 間餐廳。

艾爾多拉多卡西塔斯皇家度假村，Catamarán，Cenote及更多全包的客房是否配備私人熱水浴缸？

是的，每間客房均配備室內私人熱水浴缸及按摩浴缸。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive的評價

評價

8.4

很好

9.0/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 很好

Hermoso lugar para un viaje en pareja.
Estuvo muy bien, la atención de Vianney desde un inicio fue muy buena. Todo mundo muy amable. Solo tuvimos problema en atención de dos solicitudes al cuarto de tazas para café y de café que se demoraron mucho o no se entregaron. El Cocotal para desayunos estuvo maravilloso. De los restaurantes temáticos el italiano y el Jade fueron más allá de nuestras expectativas.
roberto (4 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

Kunal (3 晚行程)
Expedia 真實旅客評價

10/10 完美

Trenice (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Beautiful 5 star resort with great variety of food
Ibrahim (7 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

The Good: -Food is quite good at all restaurants -The property is huge. If you like to walk and explore, this is a great spot. Lovely walks on the path along the beach. -Clean -Very nice staff for the most part The Challenges: -The property is huge. If you have mobility issues, this may not be your place. You can get rides in carts, but you have to wait/request and I'm not sure it would be very convenient - you may need some patience. -One day it rained very hard and the service and staff really feel short. Carts refused to pick up guests (I was told by one guy "I'm too busy". I witnessed another cart driver refusing to take an older couple while it was pouring rain to their restaurant. It was as bad as it sounds. I could not believe it. They were doing other things (moving luggage), but the idea that guests come first was not their mindset (especially in pouring rain) and that's why I thought it was terrible. -The restaurant reservation system is complete garbage. It's now a web page and it's wonky at best. We had to eat at the same restaurant two nights in a row twice (Italian and Steak both in a row). It was all we could get and we read and heard that some others could not get any reservations and had to order room service. The staff can't just do it for you, you have to book it on this web page and it's honestly trash. They need to address this immediately. It brought a level of stress to our stay that was unwelcome on a vacation.
David (7 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Beautiful place with very nice staff.
James (7 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

We absolutely loved our stay at El Dorado Roayle Casitas! So much so I wish I didn’t have to leave. The staff was super friendly , our room was beautiful, the area was clean and super beautiful, the food was pretty good (although I wish they had more home-style Mexican food-we were in Mexico after all so I would of liked to have a more authentic Mexican cuisine while there). I will also add that you have to make reservations for dinner each night or else you most likely won’t be seated, and we never got to dine where we wanted because it was always full, so we ended up having to pick something that was open, even though we wouldn’t have chosen that restaurant. But overall, I can’t even compare this experience with any other, this one tops it by far. It was a nice get away from reality. Also, the golf cart drivers do their best, but even then sometimes it was hard to find them for transportation so we ended up walking a lot- but that’s no big deal as we would end up discovering new pretty places. Just make sure you bring walking shoes. We LOVED our stay! I hope to be back soon ! P.s. I want to add that we were told at one point we were going to be given a “free 25min couples massage” if we did a “tour” of Nickelodeon. But in reality, it was a sales scheme. They took almost 4 hours trying to convince us to buy vacation packages and wouldn’t take no for an answer. Ruined our last day since it took so long and was unclear. We wouldn’t have done it if we would’ve known.
Daisy (4 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Beautiful and great food!
Rebecca (5 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Excelente
O El Dorado foi uma experiência sensacional! O atendimento impecável, a qualidade do serviço e, principalmente, a excelência da comida foram impressionantes, especialmente para um hotel all-inclusive. Todos os restaurantes eram de fácil acesso, com reservas simples feitas pelo aplicativo, o que tornou tudo ainda mais prático e agradável. Outro destaque foram os passeios de catamarã e jet-ski, já incluídos no pacote, proporcionando momentos únicos e divertidos. O conceito more-inclusive realmente superou expectativas, com um nível de luxo e atenção aos detalhes que deixou a estadia inesquecível. Sem dúvidas, é um lugar para voltar e aproveitar ainda mais tudo o que oferece!
Ismael (3 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Lindsey (5 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

We had a very good stay at the Casitas. The food was very good quality for an all inclusive. The staff were all excellent. I would have given an excellent rating but we had some room issues. The roof leaked during a rainstorm. Also we had only lukewarm water in the shower. The shower was reported early but never a resolution. Otherwise, a great stay. The More Inclusive had some nice perks like a catamaran snorkeling tour, a water park.
Charles (5 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

We enjoyed our stay, except for the day my wristwatch went missing. We were walking to a restaurant for breakfast, and I realized I didn't have my watch. We ate a quick breakfast and went back to our room to get my watch. When we arrived at the room, the cleaning lady was there. I went to get my wristwatch, and it was gone! We called security and they came and performed a thorough check of our room, but did not find the watch. They stated that they would check the cameras to see who had been to our room and get back to us. I was very upset, but didn't want to ruin our last day of vacation, so we left the room to go to the pool for the rest of the day. Around 5 p.m. we returned to the room to get ready for dinner. As I was getting ready, I discovered my wristwatch in my small purse. During the security search earlier, three security men and I had each checked this purse! I guess someone decided to do the right thing and return my wristwatch! I was very happy to get the wristwatch back, but this gave us a very unsafe feeling! We will NOT be going back to El Dorado Casitias Royale!
Karen (10 晚浪漫旅程)
Expedia 真實旅客評價

2/10 欠佳

Terrible resort
Worst Mexican resort I’ve ever been to and we stayed in the nicest part - the casitas. The resort is in terrible condition, food is disgusting, and the worst part is the service. The employees mislead you about requests, golf carts never come, maids don’t give you bath towels. The check in and checkout process were awful. We sat for 30 minutes waiting for a golf cart to take us to the casitas after we arrived at the resort. At checkout, their credit card machine wasn’t working, so I was forced to take out money and incur $40 fee that they would not deduct from my bill. When I asked for a manager they said he was busy with another client. The employees at the front desk were nasty and rude. I would never come back to this DUMP.
Dan (3 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Clean and comfortable spot, quiet, friendly and helpful staff. Not so keen on the app for dinner reservations, didn’t work twice. Would have been nice to be able to just make reservations with concierge.
Cass (2 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Very nice service
Caleb (5 晚行程)
Expedia 真實旅客評價

10/10 完美

We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful.
Brian (4 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Victoria (7 晚行程)
Expedia 真實旅客評價

8/10 很好

Great resort! Don't count on management for help!
This was our 18th trip to a Mexico all-inclusive resort. We can say by far one of the nicest resorts we have stayed at. The food was fabulous with the service and staff being outstanding. But unfortunately, hotel management decided to do construction on the room next to ours on our last full day at the resort. Sad part for us it was our 32nd wedding anniversary. Construction started in the morning and continued throughout the day. Our outdoor space was basically under construction with workers doing heavy demo all day then running chainsaws only feet from our porch. We had debris falling into our space and swim-out pool making them both unusable the entire day. We expressed our disappointment with the lobby staff and were assured management would be notified. We also expressed our disappointment in the resort app chat section and were assured they were sorry. We left the room for a few hours for lunch and when we came back our entire porch was covered in debris and there were electrical wires in our swim-out pool making the entire area unsafe. We again spoke with multiple staff members about the issue and even our safety concerns and we only got automated messages saying they were sorry they did not meet their own standards. The cleaning staff was scared to even go on the back porch, and we ended up calling maintenance ourselves to get the exposed wires out of the pool. We never got any acknowledgement from management of our concerns.
Brad (4 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
Matthew (7 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

Christopher (5 晚行程)
Expedia 真實旅客評價

10/10 完美

Kelly (4 晚行程)
Expedia 真實旅客評價

10/10 完美

Loiret (3 晚行程)
Expedia 真實旅客評價

10/10 完美

Eustorjio Aaron (3 晚行程)
Expedia 真實旅客評價

6/10 不錯

Garrett Dean (4 晚行程)
Expedia 真實旅客評價

10/10 完美

This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
makyla (8 晚浪漫旅程)
Expedia 真實旅客評價