Beautiful sprawling property. The grounds are gorgeous and well maintained. Nice shade and palm trees everywhere. Never felt crowded!
Michael
Michael (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Beautiful resort, plenty of options for food & enjoying the scenery. We loved the location and how we could utilize all the amenities at all 3 resorts. We do think there could be more signage for directions because the first day was kinda confusing on figuring out where everything was but once we did it was a breeze and the app was helpful.
Eric
Eric (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
There were some technical glitches with the app to order breakfast as well as the roomservice menue channel having to be reprogramed for pur room. The concierge forgot to get out luggage to the front after checkout. I was glad i checked so that someone could get them before our departure ride left.
Timothy
Timothy (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Beautiful property! We loved our stay!
Shara
Shara (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Jaden
Jaden (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 12 日
Jessica
Jessica (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
David J
David J (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
Dante
Dante (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
Overall we had a great stay. There were a few things that could be improved. Our room was not cleaned daily and on our first day the toilet was clogged which took 3hrs for resolution. The staff is incredible and our casita bartender, Benjamin, was great. The food was great with the exception of D’italia Villas. We had a nice stay with great weather.
Caitlin
Caitlin (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 21 日
They didn’t have our pool suite available for 2 nights and they gave us a credit that we had tonise at their property. Verily inconvenient.
The staff was very nice and friendly.
Nora
Nora (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
We just returned home today and already planning our next visit. So impressed with this resort. We couldn't have enjoyed our stay more.
Brian
Brian (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 15 日
Matthew
Matthew (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Nice place
Michael
Michael (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 4 日
Great Service
Brendan
Brendan (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Everything is perfect! Best vacation ever.
Gemmina
Gemmina (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Beautiful resort and we loved our stay. A few observations....just being nit-picky....need to iron out the room service - didn't get our order a few different times, Hard to get coffee and not many quick food options. No ice cream available.
amy
amy (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
This was mine and my husband’s first trip to Cancun and this resort was phenomenal. We stayed in a swim up private pool honeymoon suite and it couldn’t have been more prefect. The outdoor shower sounded gimmicky to me at first but that is something everyone should experience at least once! The candlelit dinner on the beach is very romantic and I highly recommend booking it. I don’t feel like going into detail about how great everything was, but it really was top tier! There’s also a few excursions you can book for no extra cost because they are part of the “more inclusive” thing that Lomas has started but we were enjoying the resort and relaxing so much that we just decided not to do any.
Bethani
Bethani (5 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 14 日
We had a horrible experience in the spa which cost $400 USD and when brought to staff’s attention we were dismissed and told they would pass info along which they did not! We asked 4 different levels of staff for water and did NOT receive any. We had called the phone number for the shuttle arrangements before leaving Canada and did not receive the email with a code they said they would send so 45 min was wasted upon arrival at the airport. 2019 we loved this resort which is why we chose to go back but food and staff was definitely not up to par! Checkout process is horrible and spread over 2 days.
Julie
Julie (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 10 日
We had a wonderfully relaxing time. It was everything we hoped it would be. This was the first time in a long time we weren't ready to go home by the end of our stay. The staff was amazing. Especially our beach butler, Alberto. We are already planning our return next year!
PATRICIA
PATRICIA (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 8 日
Hermoso lugar para un viaje en pareja.
Estuvo muy bien, la atención de Vianney desde un inicio fue muy buena. Todo mundo muy amable. Solo tuvimos problema en atención de dos solicitudes al cuarto de tazas para café y de café que se demoraron mucho o no se entregaron. El Cocotal para desayunos estuvo maravilloso. De los restaurantes temáticos el italiano y el Jade fueron más allá de nuestras expectativas.
roberto
roberto (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 31 日
Kunal
Kunal (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Trenice
Trenice (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Beautiful 5 star resort with great variety of food