Satisfactory for a quick stop over. Close to 401 and lots of fast food choices. Room was clean and had what we needed. Down sides, no blackout curtains, sheer white drapes with a parking lot light shining right in the window. Also no closed caption option on the TV we had go to front desk to get working.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Good value for money spent
Excellent hotel, large rooms, great breakfast, well maintained and friendly staff. Safe location.
Errol
Errol (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
ONLY the shower was accessible!
Stayed in a room with an accessible shower - but the rest of the room was not accessible (space between beds was too narrow for my Mum’s walker). Also, only one chair in the room when photos showed a couch.
Shower also poor design - so you have a shower & the floor of the entire bathroom gets wet. Water pressure was also very low!
Also there on a hockey tournament night & kids were running around yelling & screaming - staff didn’t seem to do anything.
Helen
Helen (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 7 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 6 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 4 日
Disappointed with bed comfort
Not impressed with the new beds/light weight comforters. Pillow quality and mattress quality are not the same anymore. Climate control was difficult.
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 2 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 2 日
Had difficulty finding parking due to snow and plowing banks.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Good stay
Had a good stay. Just think it’s silly to charge $6.00 and tax to park a vehicle in their parking lot.
Toby
Toby (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 25 日
D'Anna
D'Anna (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
I am writing this letter in hopes of bringing respect back to hockey.
Not only on the ice but also off the ice well visiting other towns.
I recently tried to take a night away after a busy week and high stress.
Upon arriving at the holiday in on Benson Street in kingston I was met with loud chaos, many children running around unsupervised from ages 4 to 12
Parents openly drinking and walking around the halls openly treating it as their home, not somewhere they were a guest.
We noticed this behavior and still retreated to our room in hopes that eventually it would die down.
This, in fact, did not happen all night.We listened to slamming of doors in and out of the rooms. Very loud adults fueled by alcohol. A very early wake up with slamming doors bags rolling down the hallway? Children and adults Running back and forth and parents with little patience because of the amount they had to drink the night before and the lack of sleep.
Parents not properly watching their children in the hot tub to the point that there was an apple in the hot tub basket.
When trying to approach the family's to ask them if they would be able to tame their behavior down outside of our door as we were trying to relax.We were met with nothing but a no care attitude.
I can totally understand the excitement and that this is a very very busy time for all families.
But at the end of the day this mentality that they mattered more than anyone else in the building was absolutely shameful.
At the end
Cassandra
Cassandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 23 日
Good stay just requires few accessible upgrades!
parking lot of the hotel requires more Handicapped Parking and the accessible showers should have the seats/benches replaced in the accessible rooms or have a portable bath/shower chairs for patron use. Rear door should also have a handicapped accessible door with card reader closer to the door coming in from the back parking area.
Staff were very helpful, professional, polite and friendly
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 23 日
My stay was satisfactory
George
George (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 22 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 21 日
YAQUELINE
YAQUELINE (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 20 日
So so great
We were given an adjoining room without being asked if this was ok. We barely slept because it was so loud. We were charged for parking and we didnt have a car and indicated this when we arrived. The thermostat in our room didnt work