The room suffered a few gremlins over the 6 days I stayed, but a word to reception and they were quickly resolved by maintenance. Everyone on the staff (cleaners, front of house, breakfast and bar staff) helpful and customer focussed
Martin
Martin (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Jan
Jan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Hotel and staff lovely, but the noisy parties were horrendous.
Hannah
Hannah (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 22 日
Barry
Barry (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 15 日
Hyesun
Hyesun (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 24 日
Comfortable , friendly and easy access. Thankyou.
We only stayed for two nights so we could join in family celebrations with our son's family and other family members. We didn't need parking as the family dropped us off or collected us each time. Our room was good with a view over the church/museum and the surroundings. We were only there for breakfast on the two mornings before we left , being collected by or family to drive us back home. Nevertheless our stay was pleasant , the staff very helpful and breakfast successful. Before we left on Sunday morning we found that the washbasin in the room was blocking - no huge problem as we had the shower and we were leaving anyway, but we reported it to the front desk staff who were very pleasant and supportive, offering help straight away. We explained we were leaving for home so didn't need immediate help but she was grateful so she could inform the maintenance staff immediately. A very pleasant staff . Thank you
Carole
Carole (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Tracey
Tracey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Parking is Below Par
A warm welcome from reception and a speedy check-in. The only fault with this hotel is the lack of parking on site. Everything else is absolutely fine, from the helpfulness of staff to the quality of the room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 18 日
CHO JUNG
CHO JUNG (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Melanie
Melanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Vyckie
Vyckie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Gregg
Gregg (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Jyoti
Jyoti (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Clair
Clair (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 24 日
Great service!
The front office staff is wonderful, especially Karolina, Dennisa, Zivile, Diana.
But the air conditioning does not work well. Needs to be sorted out fast.
Of the front desk came to the rescue where infra failed.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Nice hotel in Stevenage
Nice stay at hotel, very clean, staff efficient, shame no parking