Staff were all very good, friendly, polite and helpful. The communal areas of the hotel are very nice in the main though the rooms are tired and in need of an update. Our room was though very comfortable. Our first room had an issue with the locking mechanism
Mrs M E
Mrs M E (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 5 日
Very clean and comfortable room with good facilities. Good free parking. Convenient location. Easy check in.
Bethan
Bethan (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 5 日
Rain water leaking through the window, off the windowsill and onto the radiatior and floor below. Staff must have known about the issue as there was a towel already set up on the windowsil soaking up rain water. I requested to move room which they did promptly. Had to wait 5+ minutes at the bar as no one around, the person in front of me waited 10 minutes. They served the person behind me first. The food arrived and a chef came over after my food had been served and asked to take a photo of my plate as they were a trainee chef - very odd. I tried to have a shower at 6.30am and the water was stone cold. I informed reception and they said i had to leave the shower running for 10 minutes before hot water comes through. All in all, a very unrelaxing stay.