我可否免費取消亨利酒店的預訂，並獲發全額退款？

可以。亨利酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

亨利酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

亨利酒店是否設有店內泊車位？

很抱歉，亨利酒店不設店內泊車位。

亨利酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：22:00。退房時間為 10:00。

亨利酒店是否附設娛樂場？

否，此酒店不設娛樂場，但威尼斯賭場 (4 分鐘步程外) 就在附近。

亨利酒店附近區域有何特色？

從亨利酒店出發，短短 16 分鐘步程可到羅馬廣場，16 分鐘步程即達大運河。

威尼斯亨利酒店優惠

Q: 亨利酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 亨利酒店是否設有店內泊車位？

很抱歉，亨利酒店不設店內泊車位。

6/10 不錯

2019 年 9 月 13 日

房東有禮親切，但房間略嫌偏小，感覺像民宿。可能我們沒特別要求吧。房東編排了兩張單人床給我們。廁所及沖涼間也不在房間裡。因為威尼斯日暖晚涼的關係，夜晚我們沒有開空調。窗戶沒有裝上防蚊網的關係，所以整晚都⋯⋯ 此外感覺床鋪應該不夠整潔。癢癢的也長了些紅點。

Sin Yee (2 晚浪漫旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 6 月 14 日

Not Recommend !

Will not go back again! Small room only 70 sq feet , no air conditioner, many mosquitos around you and hot, noisy fan & street people's noice. Last day out of electricity, impolite staffs.......

Hotels.com 真實旅客評價

4/10 一般

2013 年 8 月 3 日

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 6 月 25 日

Mal trato , sucio , agua fría en la ducha , horrible

Mario J (2 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 14 日

It’s fine for a base to stay, and nice that it’s in a quieter part of Venice away from too much of the usual touristy noise. Don’t expect anything fancy by any means though.

Vivienne (2 晚友伴旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 9 日

Horrendous. Bed bugs!!! Broken AC, shower, shower door, running toilet, broken mirror, rising damp, damn smell, noise. Not to mention other smaller issues like stained sheets. NO ONE at check in, nor check out. No manager in between either. Only glimpsed a house cleaner once (only spoke Italian). Text with owner/manager was our only contact, and she made NO effort to come address the issues, and eventually ignored my texts. Other guests complained of no hot water and no AC also. They didnt have the owners contact info, so u shared it with them. Owner missed two appointments to meet with her, wasting my time in Venice. Ive traveled many many countries on a budget, including the poorest regions in Africa and Asia and South America. Have never experienced anything luke this. This is not a cheap hotel at $150 per night. The Hilton is only $20 more, but at 8pm after long travels, we could not walk a further 40min to another hotel! In travel, especially on a budget, one is bound to find "quirky" accommodations. The owner/manager's best intentions to provide a pleasant experience, is most often the difference between a recommendtion and a complaint. This is a complaint.

Andrea (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 5 月 30 日

Tucked away in a cozy nook, close to everything anytime of day.

Cody (4 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 5 月 26 日

Yang (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 18 日

Samer (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 5 月 9 日

No title

The worst hotel ever No receptionist!!! Hard to get inside If you need anything…. You don’t need anything! Dirty Broken mirrors Cold Wet Conditioner /heating not working.. actually nothing and nobody working! Disgusting

Nadezda (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 5 月 5 日

no hay servicio en general, solo limpieza, las habitaciones son pequeñas y oscuras. No es recomendado para ir con familia.

Marcela (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 5 月 3 日

Not a good experience

There is never have reception and we have problem to get into the hotel

Edwin (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 4 月 26 日

Horrible et honteux

La chambre est très humide, froide avec une odeur horrible. De plus elle a un problème d’électricité

Dyhia (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 4 月 24 日

S.B.V. (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 4 月 2 日

Elena (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 2 月 26 日

Péssima experiência!!! Não recomendo. Dizia que o hotel tinha recepção de 09:00 às 22:00, porém só chegou gente na recepção quase 10:00, deixamos as malas e retornamos às 14:00 - hora do check-in. Não tinha ninguém na recepção novamente, ninguém atendeu o interfone, nem o telefone. Conseguir falar somente pelo WhatsApp e a pessoa passou as orientações para entrar. A senha do Wi-Fi que passaram era errada, o aquecedor não funcionava, a água do chuveiro e da pia eram geladas. Pedi auxílio, disseram que tinha que esperar 10min para a água aquecer. Esperamos mais de meia hora e nada. Reclamamos e disseram que foram lá e verificaram e estava ok, mas não foi ninguém conferir.

Jeaniny (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 1 月 29 日

Tristan (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 12 月 29 日

Don’t ruin your trip

All after terrible experiences, my family decided to appreciate for what we have as a shelter from the cold winter wind. I am more upset with Hotel.com than property itself how it can’t validate this kind of property and fair price. - Nobody is at the reception. I informed the arrival time and texted and called to the staff at my arrival, but she didn’t come to open the door. Tourists came out from the property, so we can come in, picked up the room key and figured out everything by ourselves. - Dirty & shabby facility & equipment Moldy smell in the room Broken mirror (very sharp, very dangerous) in the bathroom, broken lights. (Texted to the staff and she said to fix, and didn’t come) Shower doesn’t function well. Water temperature is unstable/unadjustable. Cold shower in the winter time No courage to use some liquids in the dirty bottle in the bathroom. We rushed to the supermarket to buy shampoo and shower gel. Luckily, we didn’t have bug problem

2 晚家庭旅程

Hotels.com 真實旅客評價

4/10 一般

2024 年 12 月 29 日

Sem condições

Já para início de avaliação, chegamos no hotel e estava fechado. Tocamos a campainha e não abria. Ficamos um bom tempo a deriva, esperando no frio, na porta do hotel, sem nenhuma comunicação. E era por volta de 15h. Depois descobrimos um contato pelo WhatsApp e aí a pessoa remotamente abriu a porta do hotel. O quarto é pequeno, simples demais, com paredes húmidas saindo a tinta, com cheiro de umidade (morfo), o chuveiro está desregulado e a água esquenta e esfria sem nossa interferência. Na nossa saída tivemos o mesmo problema inicial: deixamos as malas para pegar no meio da tarde e quando viemos pegar as malas o hotel estava fechado e ficamos esperando, sem resposta, por mais de trinta minutos. É lamentável fazer uma avaliação ruim, mas essa é a verdade dessa nossa experiência.

Josafá (1 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 11 月 3 日

Expérience décevante pour le prix

Expérience décevante pour le prix J’ai séjourné dans cet hôtel à Venise et j’ai été très déçue. À notre arrivée, personne n’était à la réception et nos clés de chambre n’étaient pas disponibles. Nous avons dû appeler un numéro italien pour savoir dans quelle chambre nous devions aller, entraînant des frais supplémentaires. La chambre elle-même était loin des standards attendus. La salle de bain était délabrée, avec du carrelage manquant et des traces de rouille. Le lit était trop petit, et les pieds de mon compagnon, qui n’est pas très grand, dépassaient. Les draps étaient usés, avec des déchirures visibles, et il n’y avait pas de couette. J’ai eu froid pendant la nuit, mais sans personnel sur place, il était impossible de demander une couverture supplémentaire. Enfin, malgré la mention d’un point de café et thé disponible dans l’hôtel, celui-ci n’existait pas. Pour 110 € la nuit, je m’attendais à bien mieux. Très décevant !

guillaume (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 10 月 13 日

AYAKA (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2024 年 10 月 5 日

Although we liked this property for the location and the convenience of being close tobthe train station, I didnt like the check in procedure. When we arived there was no one there even though they say the desk is open 9am-10pm. We tried to call and message with no luck for a few hours so we were stuck with our luggage until someone showed up. They are not clear about check in and state you much contact them at least 24 hours before arrival but make it seem like you need to do that if you are checking in outside of desk hours but apparently that is not the case. After lunch we went back and could see someone was inside as the lights we now on so we had to bag on the door until someone came which was housekerping who had to call someone to get us checked in. Other than that. The hotel is fine and the location is great and very quiet.

Jennifer (1 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 22 日

Buon posizzione Qualita prezzo, buono Personale professionale

arben (2 晚行程)

Expedia 真實旅客評價

4/10 一般

2024 年 9 月 20 日

Thats ok for the price

PILAR ANDREA (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 19 日

The owner was available by phone when we arrived. We were given a free dinner at a restaurant she was working at; which was convenient and delicious. The room was as stated. The hotel is dated, but we had no issues with the property.

Chad (2 晚浪漫旅程)

Expedia 真實旅客評價

亨利酒店

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常見問題

我可否免費取消亨利酒店的預訂，並獲發全額退款？

亨利酒店是否允許寵物入住？

亨利酒店是否設有店內泊車位？

亨利酒店的登記入住及退房時間為何？

亨利酒店是否附設娛樂場？

亨利酒店附近區域有何特色？

評價

亨利酒店的評價

不錯

7.6

8.2

7.0

5.8

6.6

評價

6/10 不錯

Sin Yee

2/10 欠佳

Not Recommend !

Siu Po

4/10 一般