El Internet no funcionaba, no supieron decirme si lo arreglarían. Fuimos a pedir toallas y almohadas y me dijeron que no tenían; que tendrían que ir a buscar toallas a habitaciones desocupadas.
Almohadas no nos dieron la extra que necesitábamos
La ubicación es buena, pero no volvería a quedarme en este hotel.
Liliana
Liliana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Marion
Marion (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
We were treated well, front desk was helpfull with confusing parking fee
BARBARA
BARBARA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
Eduardo
Eduardo (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月21日
Rafael
Rafael (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月16日
They were remodeling and everything looks dated
delisa
delisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月16日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月15日
Hotel under renovations book with caution
Checked in very late after an exhausting day. Got our room keys and hauled up our luggage. Room keys didn’t work because it was someone else room! Had to haul our stuff back down to the lobby and get our real room. Hotel is under renovations so room numbers are taped on the doors and everything looks terrible. Thankfully we were here over the weekend so there was no active construction but I can’t imagine staying here during the week and having to deal with the work going on.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
The service was excellent not surprising since this is Hilton!
Delroy
Delroy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
ADYELIN
ADYELIN (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Nice Hotel
Everything was great except the fact that hotel guests need to pay for parking. Very unfortunate! supposedly is a city ordinance. Unfortunately we will not be staying around the city of San Antonio again we will look for a hotel in the surrounding areas.
Martha
Martha (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月26日
Air conditioner didn’t work well.
Would be nice to have a continental breakfast. Instead they’re selling $16 breakfast plates/buffet.
Charles
Charles (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
You will pay more than expected
Additional parking fee not disclosed: $10.
Pet fee - $75.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月7日
Needs rehab
There were no base boards in hallway. Considerable messy carpet along walls. Had three night reserved left after one. Room felt like hospital room.
Al
Al (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月6日
Hotel sucks
First off why do they charge for parking? Never even heard of that before and will never stay at a Hilton again because of that alone. But here are the other things wrong with this hotel: slowest elevator in the world and only one of the 2 worked. Looked like they were in the process of painting as there is blue painter tape on all the doors- when I asked about it clerk said no that was months ago when painted and the blue painter tape is still up holding up the door numbers? Really tacky… no coffee in the rooms only decaf & tee.. are you kidding me!! Why bother…bathroom was a bit dirty- at least there were no bedbugs…no complementary breakfast… and no complementary coffee downstairs- seems like this hotel is trying to nickel and dime you to death- guess that is why we we the only people on the top floor.. really the whole place looked pretty empty but maybe that was just because nobody could afford to park there…I would never recommend this place to anyone and will write off Hilton from my list!!
Mark
Mark (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Faniza
Faniza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Vicki
Vicki (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
When we checked in we had to pay for parking even after our hotel reservation said free parking. My husband made himself a cup of coffee in the room and it was nasty all the grinds were on top.
Norma
Norma (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Spacious room
Room was great very spacious. Beds were comfortable. Disliked having to pay parking on a daily basis. The breakfast costs $15.95 per person for buffet which consisted of scrambled eggs, sausage, potatoes, toast, yogurt and cereal. Couldn't justify $16 for the selection. Most other hotels serve that free. We spent $12 at Mcdonalds down the street for 3 people. Pool and other amenities were out of service due to construction which by the reviews has taken way too long. 3rd floor hallway wasnt complete yet either. If you have a family it is good for separate bedrooms but thats about it.