The front desk personnel was horrible. They all need a class on customer service and how to speak to customers. I will spend my hard earned money elsewhere.
真實旅客
3 晚家庭旅程
10/10
Comfortable room,
Comfortable beds. Staff was accommodating and kind.
Debra
5 晚家庭旅程
8/10
JONATHAN
1 晚行程
8/10
The staff was very nice and friendly, the breakfast was awesome (I loved that it was different every morning). The kids loved the pool and I loved how it was so close to the venue my daughter was getting married at.
Amy
2 晚家庭旅程
8/10
Richard
3 晚行程
10/10
Very quiet and clean and the front desk attendant was very helpful
Debbie
1 晚家庭旅程
10/10
Victoria
2 晚行程
10/10
Check in was very easy and the front desk receptionists was very helpful. Rooms were very clean. Ther appeared to be a little mold in the shower unit which when I reported it at time of departure the receptionist (different from check in person) never looked up from her computer but said she would report it to Maintenace no interaction with customer.
William
2 晚行程
8/10
The property was fine. Making the reservation, not so much. Expedia nearly fouled it up.
Stephen
1 晚浪漫旅程
6/10
Christopher
2 晚行程
8/10
Hallway noise all night. Could hear the ding of the elevator and heavy footsteps. The hvac was clicking on and off all night. Not a good night sleep.
Camila
1 晚行程
2/10
stayed in the hotel for 4 days and our room was NEVER serviced or cleaned. I had to go the housekeeping room and get our own clean towels and sheets. I should be given an entire refund for this stayed. I will certainly let all social media outlets of the high lack of attention at this establishment.
lionel
4 晚家庭旅程
10/10
真實旅客
1 晚友伴旅程
10/10
A great location very close to downtown St. Louis. Columbia, Illinois, is a small town with great restaurant choices. Everyone at the hotel was friendly and helpful. Great experience!
Michael
2 晚友伴旅程
8/10
This property needs some updating but it was fine for my needs.
Simone
4 晚商務旅程
8/10
Richard
3 晚行程
10/10
Safe for a solo traveler.
Lauri
1 晚行程
10/10
Holly Jo
1 晚行程
6/10
Room is spacious, clean and well appointed. The man at the check-in desk should not not be in the hospitality industry. He was unwelcoming and did not have words like please or thank you in his vocabulary.
Susan
1 晚家庭旅程
10/10
Todd
1 晚商務旅程
6/10
paid 4.00 dollars for a bottle of pop should have walked over to cvs